KemperSports, Inc.
General Manager
KemperSports, Inc., Dinuba, California, United States, 93618
Property Description:
Ridge Creek Dinuba Golf Club sits in the heart of the Central Valley near Fresno, California. It boasts an award-winning par 72 Championship John Fought designed golf course. The clubhouse features The Patio Grill, a full-service restaurant with spectacular patio that overlooks the 9 th
green and surrounding course and the “Event Center,” with a capacity of up to 350 persons for special events. With service from buffet to more formal sit-down plated events, Ridge Creek Dinuba holds in excess of 100 hospitality oriented events on an annual basis.
Position Summary:
The General Manager (GM) is required to be a strong leader and team builder who has excellent business judgment and critical thinking skills with the aptitude and ability to drive a successful hospitality event and golf focused public golf course operation at a very high level of service and performance. This is a role for a strong service-orientated operator and visionary, who will focus on driving a sustainable guest service experience, foster innovation, while simultaneously inspiring, coaching, and building high-performing teams. The GM will have a collaborative style across all teams, both internally and externally, including working closely with the City of Dinuba and KemperSports management teams, and other community stakeholders. Through integrity, transparency, and positive morale his/her team will excel in creating a motivating and rewarding culture. This person is a ‘builder and a grower’ of people, process, and property amenities.
Essential Duties and Responsibilities
Direct, coordinate and monitor the development of the facility’s annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments.
Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and initiate action plans to achieve appropriate adjustments.
Review and approve financial expenditures and transactions related to operations, services, and facilities/equipment within and according to established guidelines and procedures.
Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate clearly, tactfully, and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
Provide appropriate leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality.
Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
Oversee and manage employment activities, including but not limited to, personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination, etc. to ensure compliance with Company human resources policies and procedures.
Assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
Develop and maintain positive relationships with clients, municipal officials, and community organizations.
Maintain knowledge of current and projected industry developments through continuous attention to golf and hospitality industry periodicals and participation in relevant trade associations and organizations.
Assure the efficient and timely submission of all required operational, financial, budgetary and related reports.
Assist with the recruitment, hiring, supervision, and evaluation of food and beverage and golf operations employees, creating an environment for success.
Conduct orientation and training program for all restaurant, banquet, and golf course staff.
Assist in implementing all company initiatives including TrueService, Green to a Tee, and Safety National.
Implement and track F&B operational improvement action plan.
Assist, support and lead the F&B Manager with organization and execution of the annual sales plan, pricing, and billing of outings and special events and in-house tournaments and events.
Demonstrate continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Hire, train, schedule and manage all employees in a positive, uplifting and gracious manner always leading by example.
Own all systems and checklists to ensure compliance of organizational, cleanliness and sanitation standards.
Perform other duties as appropriate.
Education/Qualifications/Certifications
College degree preferred.
5 years applicable functional, supervisory and/or management experience, Hospitality/F&B industry experience required.
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
Demonstrated quality written, verbal, and interpersonal communication skills.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner and appearance in all situations.
Food and beverage sanitation certification preferred
Strong knowledge of excel and possess strong math skills
Skilled in F&B POS software
Experience in leading and training staff
Classification:
Full-Time, Non-Seasonal, Salary, Exempt
Salary Range:
$92,000 to $100,000 Salary
* Qualified candidates please include a cover letter expressing your interest along with your resume.
KemperSports Management is an Equal Opport
unity Employer
#J-18808-Ljbffr
Ridge Creek Dinuba Golf Club sits in the heart of the Central Valley near Fresno, California. It boasts an award-winning par 72 Championship John Fought designed golf course. The clubhouse features The Patio Grill, a full-service restaurant with spectacular patio that overlooks the 9 th
green and surrounding course and the “Event Center,” with a capacity of up to 350 persons for special events. With service from buffet to more formal sit-down plated events, Ridge Creek Dinuba holds in excess of 100 hospitality oriented events on an annual basis.
Position Summary:
The General Manager (GM) is required to be a strong leader and team builder who has excellent business judgment and critical thinking skills with the aptitude and ability to drive a successful hospitality event and golf focused public golf course operation at a very high level of service and performance. This is a role for a strong service-orientated operator and visionary, who will focus on driving a sustainable guest service experience, foster innovation, while simultaneously inspiring, coaching, and building high-performing teams. The GM will have a collaborative style across all teams, both internally and externally, including working closely with the City of Dinuba and KemperSports management teams, and other community stakeholders. Through integrity, transparency, and positive morale his/her team will excel in creating a motivating and rewarding culture. This person is a ‘builder and a grower’ of people, process, and property amenities.
Essential Duties and Responsibilities
Direct, coordinate and monitor the development of the facility’s annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments.
Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and initiate action plans to achieve appropriate adjustments.
Review and approve financial expenditures and transactions related to operations, services, and facilities/equipment within and according to established guidelines and procedures.
Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate clearly, tactfully, and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
Provide appropriate leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality.
Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
Oversee and manage employment activities, including but not limited to, personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination, etc. to ensure compliance with Company human resources policies and procedures.
Assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
Develop and maintain positive relationships with clients, municipal officials, and community organizations.
Maintain knowledge of current and projected industry developments through continuous attention to golf and hospitality industry periodicals and participation in relevant trade associations and organizations.
Assure the efficient and timely submission of all required operational, financial, budgetary and related reports.
Assist with the recruitment, hiring, supervision, and evaluation of food and beverage and golf operations employees, creating an environment for success.
Conduct orientation and training program for all restaurant, banquet, and golf course staff.
Assist in implementing all company initiatives including TrueService, Green to a Tee, and Safety National.
Implement and track F&B operational improvement action plan.
Assist, support and lead the F&B Manager with organization and execution of the annual sales plan, pricing, and billing of outings and special events and in-house tournaments and events.
Demonstrate continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Hire, train, schedule and manage all employees in a positive, uplifting and gracious manner always leading by example.
Own all systems and checklists to ensure compliance of organizational, cleanliness and sanitation standards.
Perform other duties as appropriate.
Education/Qualifications/Certifications
College degree preferred.
5 years applicable functional, supervisory and/or management experience, Hospitality/F&B industry experience required.
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
Demonstrated quality written, verbal, and interpersonal communication skills.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner and appearance in all situations.
Food and beverage sanitation certification preferred
Strong knowledge of excel and possess strong math skills
Skilled in F&B POS software
Experience in leading and training staff
Classification:
Full-Time, Non-Seasonal, Salary, Exempt
Salary Range:
$92,000 to $100,000 Salary
* Qualified candidates please include a cover letter expressing your interest along with your resume.
KemperSports Management is an Equal Opport
unity Employer
#J-18808-Ljbffr