University Of Michigan
Financial Aid Director (Hybrid)
University Of Michigan, Flint, Michigan, United States, 48567
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include examples of how your past work experience is applicable to this position.Job Summary
Reporting to the Vice Chancellor for Enrollment Management, the Director of Financial Aid directs operations to effect accurate, efficient, and timely delivery of student aid in compliance with regulations and formulates campus financial aid policies and fund utilization strategies to ensure access and affordability of a University of Michigan-Flint education.The director will provide oversight for all operations in the Financial Aid Office, including but not limited to: Compliance oversight, reporting, analysis of the financial aid budget, administration of the University's financial aid programs, and the integration of technology into the office.This position provides leadership in the department ensuring student centered processes and procedures are efficiently administered, documented and best practices are followed. Successful incumbents will have an in-depth knowledge of federal and state financial aid programs, compliance processes for those programs, and how to successfully integrate those programs into the financial aid offerings available to the students at University of Michigan-Flint.Responsibilities
Provide Direction to the Office of Financial Aid (OFA)Oversees the OFASupervises the processing of student financial aid according to federal, state and institutional policies, regulations and guidelinesDevelops and recommends policies & procedures for financial aid which support goals and policies of the institution, and which ensure compliance with state and federal regulations.Interprets federal and/or state program regulations by engaging in training opportunities, professional literature, and establishes the infrastructure needed to deliver these programs to eligible students.Researches and stays up-to-date on new financial aid technologies and is responsible for the implementation of new protocols/procedures to address gaps. Manages departmental budgets, ensuring efficient resource utilization.Prepares and manages annual operating and scholarship budgets; expends federal, state, private, and institutional funds to ensure fiscally sound program administration and the best utilization of funds.Leads and oversees the preparation and submission of all university, federal, state, agency reporting and audits (i.e FISAP, A-133s) and ensures the university's federal program participation agreement remains current and in effect.Organizational Development and Employee ManagementDesigns, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives while meeting federal administrative duties.Works with staff to assess change readiness and provide direct support and coaching through transitions.Trains new employees and provides leadership and management best practices to develop a strong sense of teamwork, equity, and professional investment among the financial aid team.Sets clear performance expectations and holds employees accountable; conducts regular check-in sessions and annual employee evaluations based on evidence, observation, and feedback.Leadership, Collaboration and Strategic AssessmentServes on the Enrollment Management Leadership team and will be a key member and contributor to campus-wide initiatives supporting the recruitment and retention of a diverse and inclusive student body. These efforts will be in close collaboration with campus partners in continuing to build on current strategic planning initiatives and future Strategic Enrollment Management planning efforts.Collaborates with key campus partners.Supports Undergraduate and Graduate admissions in overseeing Financial Aid notification to students.Participates in campus events and activities.Collaborates with Enrollment Management on communications and Marketing to identify ways to improve student (prospective and current) communications regarding financial aid.Works to promote and enhance work-study infrastructure and job placement.Works to maximize financial aid functionality in all University systems.Works with Institutional Advancement on spending scholarships that meet donor and institutional objectives.Required Qualifications*
Bachelor's DegreeSix years of experience working in a Financial Aid Office as a Director (or Asst/Assoc level) supervising staff, managing budgets, counseling students and families regarding financial aid, and fund reconciliations and audits.Two years or more experience utilizing federal financial aid software and campus software tools such as Banner, Peoplesoft, CRM, Imaging product.Demonstrated experience working with data (such as tableau, access, excel and SQL Developer) to help make data driven decisions.Proven experience successfully working with others (inside and outside of the OFA) to enhance team goals/objectives, and build on cross unit collaborations.Experience with recruitment and retention, and how financial aid services are critical to enrollment growth and retention.Demonstrated knowledge of aid policies and procedures, as well as the ability to interpret and implement federal regulations and ensure OFA is meeting all regulatory requirements, federal, state and institutional.Understanding of leveraging and utilizing scholarships for both merit and need based awarding.Why Work at U-M Flint?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.Benefits include:Generous time off.A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.Many choices for comprehensive health insurance.Life insurance.Long-term disability coverage.Flexible spending accounts for healthcare and dependent care expenses.Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility.University of Michigan-Flint - Plan for Diversity, Equity and InclusionThe University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.Modes of Work
Hybrid:The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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Reporting to the Vice Chancellor for Enrollment Management, the Director of Financial Aid directs operations to effect accurate, efficient, and timely delivery of student aid in compliance with regulations and formulates campus financial aid policies and fund utilization strategies to ensure access and affordability of a University of Michigan-Flint education.The director will provide oversight for all operations in the Financial Aid Office, including but not limited to: Compliance oversight, reporting, analysis of the financial aid budget, administration of the University's financial aid programs, and the integration of technology into the office.This position provides leadership in the department ensuring student centered processes and procedures are efficiently administered, documented and best practices are followed. Successful incumbents will have an in-depth knowledge of federal and state financial aid programs, compliance processes for those programs, and how to successfully integrate those programs into the financial aid offerings available to the students at University of Michigan-Flint.Responsibilities
Provide Direction to the Office of Financial Aid (OFA)Oversees the OFASupervises the processing of student financial aid according to federal, state and institutional policies, regulations and guidelinesDevelops and recommends policies & procedures for financial aid which support goals and policies of the institution, and which ensure compliance with state and federal regulations.Interprets federal and/or state program regulations by engaging in training opportunities, professional literature, and establishes the infrastructure needed to deliver these programs to eligible students.Researches and stays up-to-date on new financial aid technologies and is responsible for the implementation of new protocols/procedures to address gaps. Manages departmental budgets, ensuring efficient resource utilization.Prepares and manages annual operating and scholarship budgets; expends federal, state, private, and institutional funds to ensure fiscally sound program administration and the best utilization of funds.Leads and oversees the preparation and submission of all university, federal, state, agency reporting and audits (i.e FISAP, A-133s) and ensures the university's federal program participation agreement remains current and in effect.Organizational Development and Employee ManagementDesigns, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives while meeting federal administrative duties.Works with staff to assess change readiness and provide direct support and coaching through transitions.Trains new employees and provides leadership and management best practices to develop a strong sense of teamwork, equity, and professional investment among the financial aid team.Sets clear performance expectations and holds employees accountable; conducts regular check-in sessions and annual employee evaluations based on evidence, observation, and feedback.Leadership, Collaboration and Strategic AssessmentServes on the Enrollment Management Leadership team and will be a key member and contributor to campus-wide initiatives supporting the recruitment and retention of a diverse and inclusive student body. These efforts will be in close collaboration with campus partners in continuing to build on current strategic planning initiatives and future Strategic Enrollment Management planning efforts.Collaborates with key campus partners.Supports Undergraduate and Graduate admissions in overseeing Financial Aid notification to students.Participates in campus events and activities.Collaborates with Enrollment Management on communications and Marketing to identify ways to improve student (prospective and current) communications regarding financial aid.Works to promote and enhance work-study infrastructure and job placement.Works to maximize financial aid functionality in all University systems.Works with Institutional Advancement on spending scholarships that meet donor and institutional objectives.Required Qualifications*
Bachelor's DegreeSix years of experience working in a Financial Aid Office as a Director (or Asst/Assoc level) supervising staff, managing budgets, counseling students and families regarding financial aid, and fund reconciliations and audits.Two years or more experience utilizing federal financial aid software and campus software tools such as Banner, Peoplesoft, CRM, Imaging product.Demonstrated experience working with data (such as tableau, access, excel and SQL Developer) to help make data driven decisions.Proven experience successfully working with others (inside and outside of the OFA) to enhance team goals/objectives, and build on cross unit collaborations.Experience with recruitment and retention, and how financial aid services are critical to enrollment growth and retention.Demonstrated knowledge of aid policies and procedures, as well as the ability to interpret and implement federal regulations and ensure OFA is meeting all regulatory requirements, federal, state and institutional.Understanding of leveraging and utilizing scholarships for both merit and need based awarding.Why Work at U-M Flint?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.Benefits include:Generous time off.A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.Many choices for comprehensive health insurance.Life insurance.Long-term disability coverage.Flexible spending accounts for healthcare and dependent care expenses.Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility.University of Michigan-Flint - Plan for Diversity, Equity and InclusionThe University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.Modes of Work
Hybrid:The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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