University of Michigan - Flint
Financial Aid Director (Hybrid)
University of Michigan - Flint, Flint, Michigan, United States, 48567
How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include examples of how your past work experience is applicable to this position.Job Summary
Reporting to the Vice Chancellor for Enrollment Management, the Director of Financial Aid directs operations to effect accurate, efficient, and timely delivery of student aid in compliance with regulations and formulates campus financial aid policies and fund utilization strategies to ensure access and affordability of a University of Michigan-Flint education.The director will provide oversight for all operations in the Financial Aid Office, including but not limited to: compliance oversight, reporting, analysis of the financial aid budget, administration of the University's financial aid programs, and the integration of technology into the office.This position provides leadership in the department ensuring student-centered processes and procedures are efficiently administered, documented, and best practices are followed. Successful incumbents will have an in-depth knowledge of federal and state financial aid programs, compliance processes for those programs, and how to successfully integrate those programs into the financial aid offerings available to the students at University of Michigan-Flint.Responsibilities
Provide Direction to the Office of Financial Aid (OFA)Oversees the OFASupervises the processing of student financial aid according to federal, state, and institutional policies, regulations, and guidelinesDevelops and recommends policies & procedures for financial aid which support goals and policies of the institution, and which ensure compliance with state and federal regulations.Interprets federal and/or state program regulations by engaging in training opportunities, professional literature, and establishes the infrastructure needed to deliver these programs to eligible students.Researches and stays up-to-date on new financial aid technologies and is responsible for the implementation of new protocols/procedures to address gaps. Manages departmental budgets, ensuring efficient resource utilizationPrepares and manages annual operating and scholarship budgets; expends federal, state, private, and institutional funds to ensure fiscally sound program administration and the best utilization of fundsLeads and oversees the preparation and submission of all university, federal, state, agency reporting and audits (i.e FISAP, A-133s) and ensures the university's federal program participation agreement remains current and in effect.Organizational Development and Employee ManagementDesigns, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives while meeting federal administrative dutiesWorks with staff to assess change readiness and provide direct support and coaching through transitionsTrains new employees and provides leadership and management best practices to develop a strong sense of teamwork, equity, and professional investment among the financial aid teamSets clear performance expectations and holds employees accountable; conducts regular check-in sessions and annual employee evaluations based on evidence, observation, and feedbackLeadership, Collaboration and Strategic AssessmentServe on the Enrollment Management Leadership team and will be a key member and contributor to our campus-wide initiatives supporting the recruitment and retention of a diverse and inclusive student body. These efforts will be in close collaboration with campus partners in continuing to build on current strategic planning initiatives and future Strategic Enrollment Management planning efforts.Collaborate with key campus partnersSupport Undergraduate and Graduate admissions in overseeing Financial Aid notifications to studentsParticipate in campus events and activitiesCollaborate with Enrollment Management on communications and Marketing to identify ways to improve student (prospective and current) communications regarding financial aidWork to promote and enhance work-study infrastructure and job placementWork to maximize financial aid functionality in all University systemsWork with Institutional Advancement on spending scholarships that meet donor and institutional objectives.Required Qualifications
Bachelor's DegreeSix years of experience working in a Financial Aid Office as a Director (or Asst/Assoc level) supervising staff, managing budgets, counseling students and families regarding financial aid, and fund reconciliations and audits.Two years or more experience utilizing federal financial aid software and campus software tools such as Banner, Peoplesoft, CRM, Imaging product.Demonstrated experience working with data (such as Tableau, Access, Excel, and SQL Developer) to help make data-driven decisions.Proven experience successfully working with others (inside and outside of the OFA) to enhance team goals/objectives, and build on cross-unit collaborations.Experience with recruitment and retention, and how financial aid services are critical to enrollment growth and retention.Demonstrated knowledge of aid policies and procedures, as well as the ability to interpret and implement federal regulations and ensure OFA is meeting all regulatory requirements, federal, state, and institutional.Understanding of leveraging and utilizing scholarships for both merit and need-based awarding.Why Work at U-M Flint?In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.Benefits include:Generous time offA retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.Many choices for comprehensive health insurance.Life insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expenses.Eligibility for benefits is based on your job group, your appointment percentage, and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff
flier .UM-Flint offers tuition support for eligible UM-Flint staff members. In addition, UM-Flint offers dependent tuition support (DTS) for qualified dependents of faculty and staff from all UM campuses. Information can be found at:
https://www.umflint.edu/hr/benefits/Information about our vision, mission, and values can be found at:
https://www.umflint.edu/chancellor/leadership-mission-vision/University of Michigan-Flint - Plan for Diversity, Equity and InclusionThe University of Michigan-Flint's DEI plan can be found at:
https://www.umflint.edu/dei/.The University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.Modes of Work
Hybrid:The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
here .Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.The University of Michigan is an equal opportunity/affirmative action employer.
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Reporting to the Vice Chancellor for Enrollment Management, the Director of Financial Aid directs operations to effect accurate, efficient, and timely delivery of student aid in compliance with regulations and formulates campus financial aid policies and fund utilization strategies to ensure access and affordability of a University of Michigan-Flint education.The director will provide oversight for all operations in the Financial Aid Office, including but not limited to: compliance oversight, reporting, analysis of the financial aid budget, administration of the University's financial aid programs, and the integration of technology into the office.This position provides leadership in the department ensuring student-centered processes and procedures are efficiently administered, documented, and best practices are followed. Successful incumbents will have an in-depth knowledge of federal and state financial aid programs, compliance processes for those programs, and how to successfully integrate those programs into the financial aid offerings available to the students at University of Michigan-Flint.Responsibilities
Provide Direction to the Office of Financial Aid (OFA)Oversees the OFASupervises the processing of student financial aid according to federal, state, and institutional policies, regulations, and guidelinesDevelops and recommends policies & procedures for financial aid which support goals and policies of the institution, and which ensure compliance with state and federal regulations.Interprets federal and/or state program regulations by engaging in training opportunities, professional literature, and establishes the infrastructure needed to deliver these programs to eligible students.Researches and stays up-to-date on new financial aid technologies and is responsible for the implementation of new protocols/procedures to address gaps. Manages departmental budgets, ensuring efficient resource utilizationPrepares and manages annual operating and scholarship budgets; expends federal, state, private, and institutional funds to ensure fiscally sound program administration and the best utilization of fundsLeads and oversees the preparation and submission of all university, federal, state, agency reporting and audits (i.e FISAP, A-133s) and ensures the university's federal program participation agreement remains current and in effect.Organizational Development and Employee ManagementDesigns, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives while meeting federal administrative dutiesWorks with staff to assess change readiness and provide direct support and coaching through transitionsTrains new employees and provides leadership and management best practices to develop a strong sense of teamwork, equity, and professional investment among the financial aid teamSets clear performance expectations and holds employees accountable; conducts regular check-in sessions and annual employee evaluations based on evidence, observation, and feedbackLeadership, Collaboration and Strategic AssessmentServe on the Enrollment Management Leadership team and will be a key member and contributor to our campus-wide initiatives supporting the recruitment and retention of a diverse and inclusive student body. These efforts will be in close collaboration with campus partners in continuing to build on current strategic planning initiatives and future Strategic Enrollment Management planning efforts.Collaborate with key campus partnersSupport Undergraduate and Graduate admissions in overseeing Financial Aid notifications to studentsParticipate in campus events and activitiesCollaborate with Enrollment Management on communications and Marketing to identify ways to improve student (prospective and current) communications regarding financial aidWork to promote and enhance work-study infrastructure and job placementWork to maximize financial aid functionality in all University systemsWork with Institutional Advancement on spending scholarships that meet donor and institutional objectives.Required Qualifications
Bachelor's DegreeSix years of experience working in a Financial Aid Office as a Director (or Asst/Assoc level) supervising staff, managing budgets, counseling students and families regarding financial aid, and fund reconciliations and audits.Two years or more experience utilizing federal financial aid software and campus software tools such as Banner, Peoplesoft, CRM, Imaging product.Demonstrated experience working with data (such as Tableau, Access, Excel, and SQL Developer) to help make data-driven decisions.Proven experience successfully working with others (inside and outside of the OFA) to enhance team goals/objectives, and build on cross-unit collaborations.Experience with recruitment and retention, and how financial aid services are critical to enrollment growth and retention.Demonstrated knowledge of aid policies and procedures, as well as the ability to interpret and implement federal regulations and ensure OFA is meeting all regulatory requirements, federal, state, and institutional.Understanding of leveraging and utilizing scholarships for both merit and need-based awarding.Why Work at U-M Flint?In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.Benefits include:Generous time offA retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.Many choices for comprehensive health insurance.Life insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expenses.Eligibility for benefits is based on your job group, your appointment percentage, and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff
flier .UM-Flint offers tuition support for eligible UM-Flint staff members. In addition, UM-Flint offers dependent tuition support (DTS) for qualified dependents of faculty and staff from all UM campuses. Information can be found at:
https://www.umflint.edu/hr/benefits/Information about our vision, mission, and values can be found at:
https://www.umflint.edu/chancellor/leadership-mission-vision/University of Michigan-Flint - Plan for Diversity, Equity and InclusionThe University of Michigan-Flint's DEI plan can be found at:
https://www.umflint.edu/dei/.The University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.Modes of Work
Hybrid:The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
here .Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.The University of Michigan is an equal opportunity/affirmative action employer.
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