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Kaiser Permanente

Director of Sales, Multi-State Commercial Line of Business

Kaiser Permanente, Portland, Oregon, United States, 97204


Please note: This is a remote position. Open to candidates in all KP locations (CA, OR, WA, CO, GA, MD, VA, DC, HI).

Job Summary:

In addition to the responsibilities listed above, this position is also responsible for working across multiple regions for multi-state accounts in the following areas: serving as an expert resource on and providing direction to teams for developing and implementing highly complex competitive sales and retention strategies; directing teams to provide a positive experience to customers; overseeing change management for new tools and capabilities and providing expertise to support rollout; overseeing collaboration within and/or across teams to support customer need; strategizing with teams on how to execute sales and renewals; and directing teams to meet highly challenging goals for sales and retention.

Essential Responsibilities:

Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement.

Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion.

Ensures a high level of customer service is provided by directing future-oriented solution development to ensure that lead/prospect/customer needs and service quality goals are met.

Serves as an advocate for process improvement by directing teams when identifying and/or implementing initiatives for overcoming obstacles to sales initiative progress.

Generates prospective sales by overseeing advanced, future-oriented strategy for open enrollment events, including content development, and assessing event success.

Makes the best use of available resources by directing team to utilize resources (i.e., marketing, management, technical) to achieve or support sales targets.

Contributes to strategic development by directing teams to develop and/or refine strategy to meet annual sales targets, goals, and initiatives.

Minimum Qualifications:

Minimum three (3) years of experience in a leadership role with direct reports.

Bachelors degree from an accredited college or university AND minimum nine (9) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field OR minimum twelve (12) years of experience in sales and marketing in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field.

Accident, Health or Sickness Insurance License (District of Columbia) within 3 months of hire.

Disability Insurance License (Washington) within 3 months of hire.

Accident and Health Insurance License (Colorado) within 3 months of hire.

Health Insurance License (Virginia) within 3 months of hire.

Accident and Health or Sickness Insurance License (Hawaii) within 3 months of hire.

Health Insurance License (Maryland) within 3 months of hire.

Accident and Health Insurance License (California) within 3 months of hire.

Accident and Sickness Insurance License (Georgia) within 3 months of hire.

Health Insurance License (Oregon) within 3 months of hire.

Additional Requirements:

Knowledge, Skills, and Abilities (KSAs): Business Acumen; Negotiation; Compliance Management; Creativity; Innovative Mindset; Applied Data Analysis; Trend Analysis; Advising and Managing Partners; Interpersonal Skills; Relationship Building; Coordination; Key Performance Indicators; Business Development; Persuasion; Sales Management; Sales Operations; Sales Opportunity Orchestration; Sales Performance Data; Sales/Partnership Strategy and Techniques; Big-Picture Thinking; Accountability; Adaptability; Autonomy; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Presentation Skills; Trusted Advisor; Insurance.

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