Brunswick Corporation
Freedom Boat Club - Director of Operations, Southeast Florida
Brunswick Corporation, Miami, Florida, us, 33222
Are you ready for what’s next?
Come explore opportunities within
Brunswick, a global marine leader
committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Innovation is at the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:As part of the talented Freedom Boat Club team (the nation’s oldest and largest private member boat club), you will be the regional leader for the territory and face of the club to the members as the Director of Operations, Southeast Florida. We are looking for a strong manager that will drive a remarkable member experience, oversee a fleet of vessels, and develop strong teams. In addition, the Director of Operations is responsible for operational efficiencies and overall club performance. This position will cover the following areas: Ft. Lauderdale, Homestead, Islamorada, and Miami Beach.
At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver.
Essential Functions:
Analyze, report out and improve KPI metrics across all locations to ensure operations are within or exceeding standards
Manage operating budget for the district and implement cost saving measures where possible
Review and approve payroll for Area Location Managers
Engage in quarterly Achieve Check-Ins and complete annual performance evaluations
Coordinate directly and via Fleetio, the fleet software system, with the Marine Operations Center to ensure all fleet needs are being addressed and implemented in a timely, efficient, and effective manner
Perform Fleetio deep cleaning audit regularly to ensure brand standards and member experience goals are met
Ensure all locations are properly maintaining and cleaning the vessels to standards
Ensure adequate inventory and supply levels are being maintained at each location and assist with distribution of supplies as required
Lead onboarding training for new staff; Ensure dock staff receive continual training to ensure safe, engaged, and effective work environments
Visit all locations on a consistent basis to assess the needs of each location and ensure proper procedures are being executed, proper staffing, and to inspect the fleet
Develop, coordinate, and implement best practices, SOPs, and location improvement projects to ensure a consistent service throughout the entirety of the club and all corporate locations
Provide input and update on a continual basis the manager and dock staff manuals
Responsible for safety performance and ensuring work environments are adequate and safe
Partner with EH&S to identify opportunities to enhance and implement best practices
Drive growth and Access to Water by maintaining strong relationships with landlords and execute strategic expansion
Coordinate existing location lease management/renewals with Demand Planning
Lead prospecting efforts to identify new location opportunities and negotiations
Develop and continue relationships with local marina managers, harbor masters and promote a positive symbiotic working relationship with other maritime industry professionals
Responsible for member satisfaction and retention; Review Qualtrics member feedback on a regular basis. Follow up with Area Location Managers and ensure proper implementation and corrective action is taken.
Correspond with members on escalations from Area Location Managers; May include any dock related issues including but not limited to complaints, fuel discrepancies, vessel damages, personal injury, and miscellaneous dock charges
Assist in the development and implementation of a performance incentive-based compensation plan for dock staff to surpass monthly, quarterly, or annual set goals
Maintain an open line of communication with all Area Location Managers and make oneself available to them and the dock staff
Become familiar with various local waterways and popular boating destinations that are pertinent to the target demographic and markets
Aid in future development and implementation of other various special projects that will support the stability and longevity of the Company as directed by senior leadership
Support outside departments with the execution of events and projects
All other duties as assigned
Required Qualifications:
Bachelor’s degree required
Demonstrated ability to manage large teams
Thorough understanding of practices, theories, and policies involved in operations
Excellent verbal and written communication and people skills
Must be a self-starter and capable of working unsupervised
Excellent organizational skills and attention to detail
Excellent analytical, decision-making, and problem-solving skills
Proficient in Microsoft Office Suite or related software
Be at least 21 years of age
Pass a background/education check, and drug screen
Have a valid driver’s license and a good driving record
Preferred Qualifications:
3-5 years of related operations experience
Experience in and around boats
Ability to perform minor boat maintenance
Positive, cooperative attitude with the capability of working unsupervised
Working Conditions:
Work outdoors and in various weather conditions for an extended period of time
Work in a marina setting on docks that may be fixed or floating
Work near and on the water
Safely move on, off and in vessels during various tide and weather conditions
Ability to lift up to 30 pounds at a time, pull, lift, carry, squat, twist and kneel
Vision adequate to read/manipulate handheld tablets
Why Brunswick:Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, discounted membership rates, and much more. In addition, we’re proud of being recognized for making a splash with numerous awards!
About Freedom Boat ClubFreedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more.
With over 30 years of Boating Made Simple, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do. We are always looking for hardworking and motivated people who share our passion for getting others out on the open waters.
To learn more about open positions within the Freedom Boat Club, please visit the Brunswick Corporation Careers page.
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support.
For more information about EEO laws, - click here.
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.
All job offers will come to you via the candidate portal you create when applying through a posted position through https://www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.
#J-18808-Ljbffr
Come explore opportunities within
Brunswick, a global marine leader
committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Innovation is at the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:As part of the talented Freedom Boat Club team (the nation’s oldest and largest private member boat club), you will be the regional leader for the territory and face of the club to the members as the Director of Operations, Southeast Florida. We are looking for a strong manager that will drive a remarkable member experience, oversee a fleet of vessels, and develop strong teams. In addition, the Director of Operations is responsible for operational efficiencies and overall club performance. This position will cover the following areas: Ft. Lauderdale, Homestead, Islamorada, and Miami Beach.
At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver.
Essential Functions:
Analyze, report out and improve KPI metrics across all locations to ensure operations are within or exceeding standards
Manage operating budget for the district and implement cost saving measures where possible
Review and approve payroll for Area Location Managers
Engage in quarterly Achieve Check-Ins and complete annual performance evaluations
Coordinate directly and via Fleetio, the fleet software system, with the Marine Operations Center to ensure all fleet needs are being addressed and implemented in a timely, efficient, and effective manner
Perform Fleetio deep cleaning audit regularly to ensure brand standards and member experience goals are met
Ensure all locations are properly maintaining and cleaning the vessels to standards
Ensure adequate inventory and supply levels are being maintained at each location and assist with distribution of supplies as required
Lead onboarding training for new staff; Ensure dock staff receive continual training to ensure safe, engaged, and effective work environments
Visit all locations on a consistent basis to assess the needs of each location and ensure proper procedures are being executed, proper staffing, and to inspect the fleet
Develop, coordinate, and implement best practices, SOPs, and location improvement projects to ensure a consistent service throughout the entirety of the club and all corporate locations
Provide input and update on a continual basis the manager and dock staff manuals
Responsible for safety performance and ensuring work environments are adequate and safe
Partner with EH&S to identify opportunities to enhance and implement best practices
Drive growth and Access to Water by maintaining strong relationships with landlords and execute strategic expansion
Coordinate existing location lease management/renewals with Demand Planning
Lead prospecting efforts to identify new location opportunities and negotiations
Develop and continue relationships with local marina managers, harbor masters and promote a positive symbiotic working relationship with other maritime industry professionals
Responsible for member satisfaction and retention; Review Qualtrics member feedback on a regular basis. Follow up with Area Location Managers and ensure proper implementation and corrective action is taken.
Correspond with members on escalations from Area Location Managers; May include any dock related issues including but not limited to complaints, fuel discrepancies, vessel damages, personal injury, and miscellaneous dock charges
Assist in the development and implementation of a performance incentive-based compensation plan for dock staff to surpass monthly, quarterly, or annual set goals
Maintain an open line of communication with all Area Location Managers and make oneself available to them and the dock staff
Become familiar with various local waterways and popular boating destinations that are pertinent to the target demographic and markets
Aid in future development and implementation of other various special projects that will support the stability and longevity of the Company as directed by senior leadership
Support outside departments with the execution of events and projects
All other duties as assigned
Required Qualifications:
Bachelor’s degree required
Demonstrated ability to manage large teams
Thorough understanding of practices, theories, and policies involved in operations
Excellent verbal and written communication and people skills
Must be a self-starter and capable of working unsupervised
Excellent organizational skills and attention to detail
Excellent analytical, decision-making, and problem-solving skills
Proficient in Microsoft Office Suite or related software
Be at least 21 years of age
Pass a background/education check, and drug screen
Have a valid driver’s license and a good driving record
Preferred Qualifications:
3-5 years of related operations experience
Experience in and around boats
Ability to perform minor boat maintenance
Positive, cooperative attitude with the capability of working unsupervised
Working Conditions:
Work outdoors and in various weather conditions for an extended period of time
Work in a marina setting on docks that may be fixed or floating
Work near and on the water
Safely move on, off and in vessels during various tide and weather conditions
Ability to lift up to 30 pounds at a time, pull, lift, carry, squat, twist and kneel
Vision adequate to read/manipulate handheld tablets
Why Brunswick:Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, discounted membership rates, and much more. In addition, we’re proud of being recognized for making a splash with numerous awards!
About Freedom Boat ClubFreedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more.
With over 30 years of Boating Made Simple, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do. We are always looking for hardworking and motivated people who share our passion for getting others out on the open waters.
To learn more about open positions within the Freedom Boat Club, please visit the Brunswick Corporation Careers page.
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support.
For more information about EEO laws, - click here.
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.
All job offers will come to you via the candidate portal you create when applying through a posted position through https://www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.
#J-18808-Ljbffr