AKIMA
Sr. Systems Analyst
AKIMA, Washington, District of Columbia, us, 20022
Akima Data Management is looking for a Senior System Analyst to work in Washington, DC. To join our team of outstanding professionals, apply today!
Responsibilities
Develops and maintains Standard Operating Procedures and instructional materials to improve the processes for managing classified conference and meeting rooms.Performs scheduling and setup for secure call and video conferences.Assesses, recommends, and supports secure communications upgrades and technology refresh for approximately 300+ end-user devices shared by over 1000+ users.Manages user account creation, modification, and deletion of user accounts in Microsoft Active Directory.Creates and issues Public Key Infrastructure Smart Cards for classified and unclassified networks.Assesses and validates Classified user requirements for new item requests, research and recommend technical solutions.New workstation setup including networked desktop/laptop, printers, scanners, and switches.Maintains and troubleshoots computing and peripheral devices (e.g., keyboard, video, mouse (KVM), multi-function print devices (MFP/MFD), thin clients, secure telephones, video teleconferencing systems, and monitors) for all networks.Manages and updates client support tickets in ServiceNow ITSM environment.Provides Tier 1 and 2 Service Desk support for classified users request for assistance and problem resolution.Provides secure voice, video setup, configuration and troubleshooting to agency users and systems.Installs new or replace secure communication equipment.Maintains and reports ClassNet inventory and change to the O&M service provider’s Asset Management staff, DoS, and others as requested.
Qualifications
Top Secret/SCI Clearance.Associate's degree in Information Technology or 5 years equivalent work experience.Experience in setting up secure phone calls for senior leadership.Ability to set up for classified video teleconference.Experience in video teleconference meeting setup, scheduling and customer assistance.Strong knowledge of Microsoft Active Directory.Comptia A+ and Security + certifications preferred.Excellent communications skills in person, verbally and in writing.Excellent organizational skills.Must be able to professionally interface with team members and civilians at all levels of the organization.
Pay Range
$100,000-$123,000Benefits
The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.Job ID
2024-13824Work Type
On-SiteCompany Description
Work Where it MattersAkima Data Management (ADM), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At ADM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders , ADM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers , ADM delivers agile and innovative cloud and IT services and solutions that enable mission dominance.As an ADM employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
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Responsibilities
Develops and maintains Standard Operating Procedures and instructional materials to improve the processes for managing classified conference and meeting rooms.Performs scheduling and setup for secure call and video conferences.Assesses, recommends, and supports secure communications upgrades and technology refresh for approximately 300+ end-user devices shared by over 1000+ users.Manages user account creation, modification, and deletion of user accounts in Microsoft Active Directory.Creates and issues Public Key Infrastructure Smart Cards for classified and unclassified networks.Assesses and validates Classified user requirements for new item requests, research and recommend technical solutions.New workstation setup including networked desktop/laptop, printers, scanners, and switches.Maintains and troubleshoots computing and peripheral devices (e.g., keyboard, video, mouse (KVM), multi-function print devices (MFP/MFD), thin clients, secure telephones, video teleconferencing systems, and monitors) for all networks.Manages and updates client support tickets in ServiceNow ITSM environment.Provides Tier 1 and 2 Service Desk support for classified users request for assistance and problem resolution.Provides secure voice, video setup, configuration and troubleshooting to agency users and systems.Installs new or replace secure communication equipment.Maintains and reports ClassNet inventory and change to the O&M service provider’s Asset Management staff, DoS, and others as requested.
Qualifications
Top Secret/SCI Clearance.Associate's degree in Information Technology or 5 years equivalent work experience.Experience in setting up secure phone calls for senior leadership.Ability to set up for classified video teleconference.Experience in video teleconference meeting setup, scheduling and customer assistance.Strong knowledge of Microsoft Active Directory.Comptia A+ and Security + certifications preferred.Excellent communications skills in person, verbally and in writing.Excellent organizational skills.Must be able to professionally interface with team members and civilians at all levels of the organization.
Pay Range
$100,000-$123,000Benefits
The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.Job ID
2024-13824Work Type
On-SiteCompany Description
Work Where it MattersAkima Data Management (ADM), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At ADM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders , ADM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers , ADM delivers agile and innovative cloud and IT services and solutions that enable mission dominance.As an ADM employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
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