Hilton Worldwide, Inc.
Pre-Arrival Coordinator - Hilton San Diego Bayfront
Hilton Worldwide, Inc., San Diego, California, United States, 92189
This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes.You have been signed out. This service is set to sign out after {0} minutes of inactivity.Job Description - Pre-Arrival Coordinator - Hilton San Diego Bayfront (HOT0B1Q1)Work Locations
Hilton San Diego BayfrontOne Park BlvdSan Diego 92101The
Hilton San Diego Bayfront
is looking for its next
Pre-Arrival Coordinator
to join its dynamic Front Office Team! If you have a passion for customer service with a knack for attention to detail in a high volume/fast paced setting this is the perfect opportunity!Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the Hilton San Diego Bayfront where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team!Classification:
Full TimeShift Pattern:
Must have open availability to work between the hours of 4:00 am - 11:30 pm on weekdays/weekends/holidaysHourly Rate:
$25.60 per hourWhat will I be doing?As a Pre-Arrival Rooms Coordinator, you would be responsible for controlling the room inventory and setting the front office up for success:Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells.Awarding upgrades to incoming reservations (NOR1, HHonors).Greet and assist guests and respond to requests in a timely, friendly and efficient manner.Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation.Answering all Front Office phone calls in regards to reservations, credit card authorizations, VIPs & Site Visits.Communicate with Housekeeping, Sales & Events team on a continuous basis throughout the day.Oversee maintenance of office equipment.Print all vouchers for any internet, breakfast, spa promotions.Perform other general office duties and assist with special projects, as needed.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Hourly Rate:
$25.60 per hourJob
Job:
Guest Services, Operations, and Front Office
#J-18808-Ljbffr
Hilton San Diego BayfrontOne Park BlvdSan Diego 92101The
Hilton San Diego Bayfront
is looking for its next
Pre-Arrival Coordinator
to join its dynamic Front Office Team! If you have a passion for customer service with a knack for attention to detail in a high volume/fast paced setting this is the perfect opportunity!Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the Hilton San Diego Bayfront where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team!Classification:
Full TimeShift Pattern:
Must have open availability to work between the hours of 4:00 am - 11:30 pm on weekdays/weekends/holidaysHourly Rate:
$25.60 per hourWhat will I be doing?As a Pre-Arrival Rooms Coordinator, you would be responsible for controlling the room inventory and setting the front office up for success:Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells.Awarding upgrades to incoming reservations (NOR1, HHonors).Greet and assist guests and respond to requests in a timely, friendly and efficient manner.Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation.Answering all Front Office phone calls in regards to reservations, credit card authorizations, VIPs & Site Visits.Communicate with Housekeeping, Sales & Events team on a continuous basis throughout the day.Oversee maintenance of office equipment.Print all vouchers for any internet, breakfast, spa promotions.Perform other general office duties and assist with special projects, as needed.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Hourly Rate:
$25.60 per hourJob
Job:
Guest Services, Operations, and Front Office
#J-18808-Ljbffr