FICOH, LTD
Claims Adjuster - Liability (Trainee to Senior Adjuster I)
FICOH, LTD, Houston, Texas, United States,
Description
Marketing Statement:
Join our purpose-driven team and make a difference in people’s lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values: Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.
Typical duties include but are not limited to:
Adjust new and existing liability claims according to department guidelines
Determine coverage, liability and damages
Meet with insureds, claimants, and witnesses and conduct on-site investigations
Reserve and document the file
Follow reporting and Special Accounts handling requirements
Meet with insureds and agents to review claim status
Draft reservation of rights or coverage declinations letters when appropriate
Handle general liability claims appropriate to expertise level
Learn general liability and contract law and/or handling cases in litigation
Senior Adjuster: (including above duties)
Understand general liability tort and contract law
Handle own independent analysis of coverage in various types of liability policies and proactively manage cases in litigation
Share technical expertise with others
Handle litigation and coverage cases appropriate to expertise level
Qualifications / Experience:
Claims Trainee
4 year college degree or equivalent experience, involving customer service and communication skills or in insurance
Excellent oral and written communication skills
Strong customer service and people skills
Ability to work well independently and with others
Excellent organizational skills to prioritize assignments and manage workflow
Computer knowledge of MS Word, Excel, and PowerPoint
Good critical thinking skills and a drive to know “why”
Self-starter and initiative to respond appropriately in an environment of constant change
Possess Hawaii Driver’s License with clean abstract
Able to interpret policy language and determine applicability of insurance coverage for various policies
Liability Claims Adjuster I (including above requirements):
Minimum 1 year of claims adjusting experience, not necessarily in liability, preferably in Hawaii
Liability Claims Adjuster II (including above requirements):
Minimum 2 years of claims adjusting experience, not necessarily in liability, preferably in Hawaii
Adjuster III (including above requirements):
Minimum 3 years of claims adjusting experience, preferably in liability, preferably in Hawaii
Ability to handle some serious losses and has working knowledge of general liability
Adjuster IV (including above requirements):
Minimum 4 years of claims adjusting experience, partially in liability, preferably in Hawaii
Ability to handle some serious exposures and/or some cases in litigation
Senior Adjuster I (including above requirements):
Minimum 5 years of claims adjusting experience in liability, preferably in Hawaii
Ability to handle claims requiring specialized experience such as: complex coverage issues, cases in litigation, arbitration or mediation, construction defects, large property damage claims, and/or serious exposures
Additional Qualifications Preferred:
Type 35+ wpm
Current Hawaii State adjuster’s license
Special Circumstances:
Periodic overtime and travel off island may be required
Salary:
$52,600 to $93,700
Salary:
Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package and bonus eligibility on top of base.
Benefits:
We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation/floating holiday/sick/observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
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Marketing Statement:
Join our purpose-driven team and make a difference in people’s lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values: Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.
Typical duties include but are not limited to:
Adjust new and existing liability claims according to department guidelines
Determine coverage, liability and damages
Meet with insureds, claimants, and witnesses and conduct on-site investigations
Reserve and document the file
Follow reporting and Special Accounts handling requirements
Meet with insureds and agents to review claim status
Draft reservation of rights or coverage declinations letters when appropriate
Handle general liability claims appropriate to expertise level
Learn general liability and contract law and/or handling cases in litigation
Senior Adjuster: (including above duties)
Understand general liability tort and contract law
Handle own independent analysis of coverage in various types of liability policies and proactively manage cases in litigation
Share technical expertise with others
Handle litigation and coverage cases appropriate to expertise level
Qualifications / Experience:
Claims Trainee
4 year college degree or equivalent experience, involving customer service and communication skills or in insurance
Excellent oral and written communication skills
Strong customer service and people skills
Ability to work well independently and with others
Excellent organizational skills to prioritize assignments and manage workflow
Computer knowledge of MS Word, Excel, and PowerPoint
Good critical thinking skills and a drive to know “why”
Self-starter and initiative to respond appropriately in an environment of constant change
Possess Hawaii Driver’s License with clean abstract
Able to interpret policy language and determine applicability of insurance coverage for various policies
Liability Claims Adjuster I (including above requirements):
Minimum 1 year of claims adjusting experience, not necessarily in liability, preferably in Hawaii
Liability Claims Adjuster II (including above requirements):
Minimum 2 years of claims adjusting experience, not necessarily in liability, preferably in Hawaii
Adjuster III (including above requirements):
Minimum 3 years of claims adjusting experience, preferably in liability, preferably in Hawaii
Ability to handle some serious losses and has working knowledge of general liability
Adjuster IV (including above requirements):
Minimum 4 years of claims adjusting experience, partially in liability, preferably in Hawaii
Ability to handle some serious exposures and/or some cases in litigation
Senior Adjuster I (including above requirements):
Minimum 5 years of claims adjusting experience in liability, preferably in Hawaii
Ability to handle claims requiring specialized experience such as: complex coverage issues, cases in litigation, arbitration or mediation, construction defects, large property damage claims, and/or serious exposures
Additional Qualifications Preferred:
Type 35+ wpm
Current Hawaii State adjuster’s license
Special Circumstances:
Periodic overtime and travel off island may be required
Salary:
$52,600 to $93,700
Salary:
Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package and bonus eligibility on top of base.
Benefits:
We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation/floating holiday/sick/observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
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