Hermès Paris
Field Learning Manager
Hermès Paris, Beverly Hills, California, United States, 90211
Field Learning ManagerAt a glance
Job Category:
HR, Organisation - Development, Training, Internal Communication
Years of Experience:
Minimum 3 years
Contract Type:
Unlimited contract
Job Schedule:
Full time
Locations:
Office-Corporate West (92)
Legal Employer:
HERMES OF PARIS INC.
Posting Date:
08/29/2024, 03:10 PM
About the team
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
The Team:
The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:
Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
Talent Development: corporate social responsibility, diversity, learning, leadership development, internal communications and employee engagement.
The Hermès of Paris (US) Talent Development team is comprised of interconnected specialists that seek to champion Hermès culture and values by designing and implementing strategies focused on engaging and educating our Hermès US family.
The Opportunity:
As the Field Learning Manager you will be responsible for organizing and delivering a wide range of curricula to support the success and long-term development of boutique team members. Your primary mission will be to partner with local management to support the onboarding, training, and coaching of boutique team members about Hermès products and heritage, building expertise and enhancing the overall client experience. Through classroom and virtual facilitation, coaching relationships, in-store workshops, and the development of training resources, in this role you will serve as a bridge that unites team members along both local and global training objectives.
About The Role:
Implement instructionally-sound training strategies that consistently raise the level of performance and engagement of Hermès Retail employees.
Conduct needs analyses to identify performance-based training opportunities.
Strategize and recommend creative learning solutions to help meet boutique and Hermès business objectives.
Create engaging workshops, presentations and training collateral that ensure knowledge transfer and provide exceptional employee learning experiences.
Partner with local boutique management teams to employ successful onboarding strategies for new hires.
Facilitate classroom, virtual and in-store trainings that focus on product-expertise, selling skills and the client experience.
Liaise with international partners to execute global learning objectives locally.
Maintain consistent follow-up post training, holding teams accountable for achieving training objectives and meeting goals.
Track, report, and evaluate training programs for participation and effectiveness; make recommendations for new solutions and to improve existing offerings.
Model “Gracious Leadership” and foster the Hermès of Paris culture.
Manage all relevant project administration, including maintaining the HR budget and coordinating program and project logistics.
About You:
Ability to travel 50% of time, dedicated to coaching and facilitation.
Possess a well-rounded global perspective, with the ability to understand and navigate collaboration with international colleagues and partners.
Curious and a passion to learn and gain subject-matter expertise.
Strong ability to build cross-functional partnerships and influence across all levels and functions.
Recognize the value that diverse perspectives and cultures bring to an organization.
Strong instructional design, communication, and writing skills.
Excellent classroom facilitation, presentation and interpersonal skills.
Self-starter with the ability to work independently and as an active team player.
Willingness to take on new opportunities and tough challenges with positivity, energy and enthusiasm.
Exceptional project management skills, with an ability to work on multiple priorities simultaneously.
Technologically adept and proficient in Microsoft 365 programs.
3-5 years prior retail or training experience, experience in a luxury or service-oriented environment preferred.
The range for this position is $78,899.00 - $131,499.00 annually. Actual rates are determined based on the job, location, and individual experience.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The company brings together globally more than 20,000 employees in 50 countries and 60 subsidiaries; all are artisans in their own way, committed to the long-term development of the company and the Hermès culture.
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Job Category:
HR, Organisation - Development, Training, Internal Communication
Years of Experience:
Minimum 3 years
Contract Type:
Unlimited contract
Job Schedule:
Full time
Locations:
Office-Corporate West (92)
Legal Employer:
HERMES OF PARIS INC.
Posting Date:
08/29/2024, 03:10 PM
About the team
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
The Team:
The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:
Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
Talent Development: corporate social responsibility, diversity, learning, leadership development, internal communications and employee engagement.
The Hermès of Paris (US) Talent Development team is comprised of interconnected specialists that seek to champion Hermès culture and values by designing and implementing strategies focused on engaging and educating our Hermès US family.
The Opportunity:
As the Field Learning Manager you will be responsible for organizing and delivering a wide range of curricula to support the success and long-term development of boutique team members. Your primary mission will be to partner with local management to support the onboarding, training, and coaching of boutique team members about Hermès products and heritage, building expertise and enhancing the overall client experience. Through classroom and virtual facilitation, coaching relationships, in-store workshops, and the development of training resources, in this role you will serve as a bridge that unites team members along both local and global training objectives.
About The Role:
Implement instructionally-sound training strategies that consistently raise the level of performance and engagement of Hermès Retail employees.
Conduct needs analyses to identify performance-based training opportunities.
Strategize and recommend creative learning solutions to help meet boutique and Hermès business objectives.
Create engaging workshops, presentations and training collateral that ensure knowledge transfer and provide exceptional employee learning experiences.
Partner with local boutique management teams to employ successful onboarding strategies for new hires.
Facilitate classroom, virtual and in-store trainings that focus on product-expertise, selling skills and the client experience.
Liaise with international partners to execute global learning objectives locally.
Maintain consistent follow-up post training, holding teams accountable for achieving training objectives and meeting goals.
Track, report, and evaluate training programs for participation and effectiveness; make recommendations for new solutions and to improve existing offerings.
Model “Gracious Leadership” and foster the Hermès of Paris culture.
Manage all relevant project administration, including maintaining the HR budget and coordinating program and project logistics.
About You:
Ability to travel 50% of time, dedicated to coaching and facilitation.
Possess a well-rounded global perspective, with the ability to understand and navigate collaboration with international colleagues and partners.
Curious and a passion to learn and gain subject-matter expertise.
Strong ability to build cross-functional partnerships and influence across all levels and functions.
Recognize the value that diverse perspectives and cultures bring to an organization.
Strong instructional design, communication, and writing skills.
Excellent classroom facilitation, presentation and interpersonal skills.
Self-starter with the ability to work independently and as an active team player.
Willingness to take on new opportunities and tough challenges with positivity, energy and enthusiasm.
Exceptional project management skills, with an ability to work on multiple priorities simultaneously.
Technologically adept and proficient in Microsoft 365 programs.
3-5 years prior retail or training experience, experience in a luxury or service-oriented environment preferred.
The range for this position is $78,899.00 - $131,499.00 annually. Actual rates are determined based on the job, location, and individual experience.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The company brings together globally more than 20,000 employees in 50 countries and 60 subsidiaries; all are artisans in their own way, committed to the long-term development of the company and the Hermès culture.
#J-18808-Ljbffr