FLIR
Order Entry Service Representative
FLIR, Milpitas, California, United States, 95035
Be visionaryTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.Job DescriptionTeledyne LeCroy Inc. (
www.teledynelecroy.com
), is a world-leading designer, manufacturer & distributor of high-speed electronic equipment located in Chestnut Ridge, NY (Rockland County). We are currently looking for a
Full-Time Order Entry Service Representative
with knowledge of international shipping to join our order management team. In this support position, the right candidate will interact with our internal and external customers via email.Responsibilities include:Entering orders into an ERP booking systemProofing all orders for accuracy & release by the end of each business dayPrinting & emailing sales order acknowledgements to customers and appropriate sales engineerResolving order discrepanciesPreparing formal quotations & proposals as requested by sales engineers & customersEntering and tracking quotations within Salesforce databaseEngaging in heavy customer contact via emailEnsuring all proper paperwork is filed in each order folderMaintaining excellent customer service to internal customers via emailPeriodically updating required spreadsheetsChecking multiple customer portals along with customer support box for new purchase orders throughout the dayAnswering inbound calls on the published sales phone line and assisting or routing customers appropriatelyEducation and experience:Previous customer service experienceProficiency with email required; excellent skills in Excel, data entry, and Microsoft WordUnderstanding of various payment termsExperience in similar manufacturing environmentsKnowledge or experience with lead times for productsExperience with shipping to foreign countries preferredMust be detail-oriented with the ability to multi-task, work autonomously, and proactively seek resolutions to open itemsSalary Range:$41,800.00 - $55,880.00Pay TransparencyThe anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
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www.teledynelecroy.com
), is a world-leading designer, manufacturer & distributor of high-speed electronic equipment located in Chestnut Ridge, NY (Rockland County). We are currently looking for a
Full-Time Order Entry Service Representative
with knowledge of international shipping to join our order management team. In this support position, the right candidate will interact with our internal and external customers via email.Responsibilities include:Entering orders into an ERP booking systemProofing all orders for accuracy & release by the end of each business dayPrinting & emailing sales order acknowledgements to customers and appropriate sales engineerResolving order discrepanciesPreparing formal quotations & proposals as requested by sales engineers & customersEntering and tracking quotations within Salesforce databaseEngaging in heavy customer contact via emailEnsuring all proper paperwork is filed in each order folderMaintaining excellent customer service to internal customers via emailPeriodically updating required spreadsheetsChecking multiple customer portals along with customer support box for new purchase orders throughout the dayAnswering inbound calls on the published sales phone line and assisting or routing customers appropriatelyEducation and experience:Previous customer service experienceProficiency with email required; excellent skills in Excel, data entry, and Microsoft WordUnderstanding of various payment termsExperience in similar manufacturing environmentsKnowledge or experience with lead times for productsExperience with shipping to foreign countries preferredMust be detail-oriented with the ability to multi-task, work autonomously, and proactively seek resolutions to open itemsSalary Range:$41,800.00 - $55,880.00Pay TransparencyThe anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
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