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Children's National Medical Center

Sr Administrative Assistant- Neurology

Children's National Medical Center, Washington, District of Columbia, us, 20022


The Senior Administrative Assistant will perform complex diversity of secretarial and clerical duties under general supervision.

More specifically, the Division of Neurology is seeking an experienced Sr. Administrative Assistant to join our team in providing excellent customer service to our patients/families and providers. We are a large, complex division receiving a high volume of calls and patient portal correspondence, which need to be communicated to the care team accurately and in a timely manner. High degree of dependability, team-orientation, attention to detail and excellent service skills required. Preference will be given to those with academic medical center experience.

Qualifications

Minimum EducationHigh School Diploma or GED (Required)

Minimum Work Experience3 years secretarial experience, preferably in a medical office or healthcare environment (Required)

Required Skills/KnowledgeAbility to type 55 wpm required.Must have expert knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment.Advanced software skills are required, as well as Internet research abilities and strong communication skills.

Functional Accountabilities

CommunicationsManage access to administrator by screening calls and visitors to determine the appropriate course of action.Serve as a liaison, with delegated authority, between administrator and subordinate units by relaying instructions and information.Follow commitments through to completion.Interact and communicate with a strong degree of judgment and discretion.Research, develop and draft letters, memos, or reports to communicate the manager's decisions, ideas, and agenda.Identify and resolve problems that would not require manager's direct involvement.Address issues in accordance with priorities, policies, commitments, and program goals of the manager.Office TechnologyUtilize office equipment and other relevant technology (software and systems) to meet organizational needs.Research information to support conclusions and recommendations (for unusual and novel situations).Establish and maintain paper and electronic files and records for manager.Maintain manager's calendar, schedules and appointments without prior approval based on knowledge of manager's responsibilities and issues of importance.Locate and assemble information for various reports, briefings, and conferences.Make travel arrangements.Budget SupportProvide support in monitoring and reconciling departmental or program budget, tracks travel and office expenditures.Safety

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