Irvine Scientific
IT Support Specialist
Irvine Scientific, Santa Ana, California, United States, 92725
We are hiring a IT Support Specialist. The IT Support Specialist Installs, maintains, analyzes, troubleshoots, and repairs personal computer systems and laptops, related hardware components and computer peripherals, and personal computer software applications and operating systems. Documents, maintains, upgrades or replaces hardware and software systems. Maintains user account information including access, permissions, and systems groups, and may perform some limited system administration functions. Provides end-user technical support and training, Help Desk task management, and IT customer service.Shift:
Monday- Friday, 8:00 AM - 5:00 PMResponsibilities:
IT Help Desk Support
Provide PC and laptop hardware support, including installations, relocations, and upgradesProvide necessary desktop application support and deploymentResponsible for creating and maintaining user login, group access and security recordsProvide necessary user training on network and desktop applicationsProvide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; conference room projectors and audio-visual support; network cabling and connectivity; etc.
Maintain inventory and configuration documentation on Company computersMaintain software inventory and licensing records for Company computersGeneral
Submitting information for budgets; monitoring expensesProtects organization's value by keeping information confidential. Practices and promotes ethical computing.Provide secondary support and assistance to other IT staff membersCreate and maintain documentation and desktop instructions for all routinely performed tasksMay participate in rotation of 24/7 support for critical IT issues
Systems Administration
Basic account management associated with access and permissions, such as Active Directory, email account access, etc.May monitor network and system resources to ensure availability and optimal performanceMay support routine network backups and routine systems and networking tasks, or other special tasks as assignedWill escalate problems as required to system engineers, ERP/database administrators, and/or to IT management as required
Other duties may be assignedRequired Skills/Education:
BS/BA in Computer Science or equivalent experienceMinimum 2 years in an information technology service role, with direct experience supporting end-user computer hardware and software in a networked corporate environmentTechnical background with Windows Administration, Ethernet / Fiber and wireless technology, TCP/IP and related networking technology, networked systems and printer setups, maintenance and troubleshooting of personal computer hardware, software, and operating systemsMajor desktop applications, Windows operating environments, and networking technologies; additional knowledge of equipment and technologies listed throughout this job description is requiredWindows Systems AdministrationDesirable Skills / Certifications:
MCSE or equivalent, Active DirectoryMicrosoft ExchangeITIL IT Service ManagementCisco Certification
Salary and Benefits:
For California, the base salary range for this position is$24.20 - $31.32 per hour.Compensation for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience, location, etc.).Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the Internet, or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.
#J-18808-Ljbffr
Monday- Friday, 8:00 AM - 5:00 PMResponsibilities:
IT Help Desk Support
Provide PC and laptop hardware support, including installations, relocations, and upgradesProvide necessary desktop application support and deploymentResponsible for creating and maintaining user login, group access and security recordsProvide necessary user training on network and desktop applicationsProvide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; conference room projectors and audio-visual support; network cabling and connectivity; etc.
Maintain inventory and configuration documentation on Company computersMaintain software inventory and licensing records for Company computersGeneral
Submitting information for budgets; monitoring expensesProtects organization's value by keeping information confidential. Practices and promotes ethical computing.Provide secondary support and assistance to other IT staff membersCreate and maintain documentation and desktop instructions for all routinely performed tasksMay participate in rotation of 24/7 support for critical IT issues
Systems Administration
Basic account management associated with access and permissions, such as Active Directory, email account access, etc.May monitor network and system resources to ensure availability and optimal performanceMay support routine network backups and routine systems and networking tasks, or other special tasks as assignedWill escalate problems as required to system engineers, ERP/database administrators, and/or to IT management as required
Other duties may be assignedRequired Skills/Education:
BS/BA in Computer Science or equivalent experienceMinimum 2 years in an information technology service role, with direct experience supporting end-user computer hardware and software in a networked corporate environmentTechnical background with Windows Administration, Ethernet / Fiber and wireless technology, TCP/IP and related networking technology, networked systems and printer setups, maintenance and troubleshooting of personal computer hardware, software, and operating systemsMajor desktop applications, Windows operating environments, and networking technologies; additional knowledge of equipment and technologies listed throughout this job description is requiredWindows Systems AdministrationDesirable Skills / Certifications:
MCSE or equivalent, Active DirectoryMicrosoft ExchangeITIL IT Service ManagementCisco Certification
Salary and Benefits:
For California, the base salary range for this position is$24.20 - $31.32 per hour.Compensation for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience, location, etc.).Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the Internet, or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.
#J-18808-Ljbffr