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San Diego Oasis Rancho Bernardo and La Mesa...

Vice President of Programs & Operations

San Diego Oasis Rancho Bernardo and La Mesa..., San Diego, California, United States, 92189


Vice President of Programs & Operations

San Diego Oasis (SDO) champions the older adult population by providing lifelong learning education, fitness activities, and intergenerational volunteer opportunities to ensure continuing engagement, optimal health and wellness, and involvement in the world. SDO has an exciting opportunity for the right person to oversee business functions with a focus on people (HR), programs (leading growth of programmatic performance), and operations (leading facilities and overall operations management).

Job Summary

Reporting to and working closely with the President & CEO, the successful candidate will have expertise and a proven track record in leading growth of programs, leadership of human resources and culture, as well as operational systems to support all aspects of organizational excellence.

A trusted partner to the CEO in excellence and integrity, the Vice President of Programs & Operations will focus on maintaining financial stability, staff recruitment and training, programmatic performance, technology optimization, and facilities management.

As a member of the SDO leadership team, the Vice President of Programs & Operations models relationship building, excellent communication skills, and approaches challenges as growth opportunities. The VP will strategize and work collaboratively across the organization to achieve the goals set forth by SDO’s strategic and work plans that will position the organization for growth and future expansion.

The person we seek balances leadership with management, uses data and critical thinking to inform operational efficiency, sets and follows through with goals, motivates staff to pursue excellence, communicates clearly and effectively, builds rapport with the SDO Board of Directors, key stakeholders and staff, and serves as a role model in the organization.

Essential Duties and Responsibilities

The Vice President of Programs & Operations will oversee all aspects of human resources, program development, business contracts, compliance, operational and facilities management systems, and other duties as assigned by the CEO.

This role supervises:

Two Office and Volunteer Managers (in La Mesa and in Rancho Bernardo)

Director of Lifelong Learning

Manager of Intergenerational Tutoring

Director of Tablet Program and Rancho Bernardo Oasis Program Assistant

Responsibilities include:

Overseeing daily business function operations

Maintaining a work culture in line with SDO’s values

Fostering a community of support and access for all stakeholders

Upholding integrity and honesty in all practices

Providing a support system for the CEO and working effectively with the SDO leadership

Representing the organization in the absence of the CEO as the leader at internal and external functions and events

Demonstrating a clear understanding of trends and issues associated with all aspects of operations of the organization

Ensuring accuracy and timely reporting on all operations-related items

Working effectively with superiors: accepting feedback, addressing concerns, and remaining professional

Innovating and creating opportunities to improve program effectiveness and organizational outcomes

Managing, prioritizing, and meeting deadlines

Understanding direct reports and their programs; helping analyze and grow these programs, and setting up systems to measure programmatic impact

Launching new programs and capturing opportunities that align with organizational goals and mission

Instilling human capital development and coaching culture; creating opportunities for training, positive employee relations, and effective recruiting

Improving staffing systems that support Oasis people and their direct programs: work plans, job descriptions, and annual goals

Overseeing staff performance and opportunities for advancement and improvement to increase organizational effectiveness and prevent staff burnout

Assessing staff workload and recommending changes as necessary depending on financial limitations

Ensuring consistent staff onboarding, training, and background checks to minimize risk to SDO, in partnership with HR consultant

Analyzing best practices of SDO instructor hiring and volunteer management, in partnership with HR consultant

Working with finance staff (CFO and Staff Accountant) to support financial management work

Developing and overseeing budgets in collaboration with the CEO and finance staff

Establishing and maintaining impact reports for programmatic efficiency; enabling strategic and tactical budgeting processes

Monitoring SDO financials for fraud and/or financial recording errors

Analyzing current technology infrastructure and determining needs – current and future

Identifying and implementing appropriate tech resources for staff to deliver results

Enhancing cyber security policies and procedures

Training staff on cyber dangers and how best to utilize the tools they have

Innovating current Cox Tech Tank in La Mesa and building the Oasis Innovation Center programming at the Rancho Bernardo location

Overseeing all organizational contracts, leases, and MOUs (unrelated to fundraising) to negotiate best outcomes for SDO

Staying abreast of all laws and best practices related to non-profit accounting, human resources, and information technology to ensure operational excellence and mitigate risk

Understanding and interpreting best practices to reduce SDO’s exposure and risk in all areas that impact the organization

Overseeing improvements and maintenance of La Mesa and Rancho Bernardo facilities for optimal operation and use

Other Duties as assigned by the CEO

Qualifications

A strong candidate for this role is a focused, responsible, organized, and strategic thought leader who understands the tasks that must be executed to maintain and expand a significant and important non-profit organization that supports the senior population and at-risk children in public schools.

7 to 10 years of experience in business operations/administration or equivalent responsibilities

Bachelor’s Degree required. Master’s Degree preferred.

Experience with financial management software, audits, financial planning, and budgeting

An understanding of federal, state, county, and city labor laws and requirements

Working knowledge of Microsoft Office

Comfortable with budget analysis, CRM management, and learning and using new technology

Other Requirements

Demonstrated wisdom and thoughtfulness in dealing with challenging and complex issues among competing interests

Excellent analytical, strategic thinking, and problem-solving skills

Demonstrated ability to lead a team in managing multiple and often simultaneous tasks, and to create a work environment with a high level of organization, timeliness, cost-effectiveness, accuracy, and results

As needed, work nights and weekends to meet deadlines, to execute plans, and to represent the organization in the community

Must have reliable transportation

Employment subject to background check

A Successful Oasis Team Member:

Has a genuine passion for the Oasis mission

Has a positive outlook on life and work, regardless of what a challenge might bring

Is willing to be a team player, pitching in to organizational activities when and where needed, to support any team and any project

Is willing to be part of a small and hardworking team of colleagues

Thinks creatively and takes initiative

Benefits

Medical, Dental, and Vision

Paid time off

Sick leave

Retirement Savings option

Flexible schedule

Hiring Timeline:

Immediate.

Compensation:

Range is $90,000 to $115,000. This is a full-time, exempt position. Salary is based on experience and demonstrated performance.

Job Type:

Full-time

Pay:

$90,000.00 - $115,000.00 per year

Schedule:

Evenings as needed

Weekends as needed

Work Location:

In person

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