The Essex Resort and Spa
General Manager - The Essex Resort & Spa
The Essex Resort and Spa, Essex Junction, Vermont, us, 05453
Unlock your potential at The Essex Resort & Spa!
Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.
Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality.
Overview:
The Essex Resort & Spa is seeking an experienced and dynamic General Manager to oversee all aspects of the resort's operations, ensuring exceptional guest experiences and the financial success of the property. As General Manager, you will lead a talented team in a collaborative and service-driven environment, embodying the resort’s commitment to luxury, culinary excellence, and wellness.
Key Responsibilities:
Leadership & Team Management:
Lead, mentor and inspire a diverse team across all departments, fostering a positive and motivated workplace culture focused on guest satisfaction, employee development, and operational efficiency.
Guest Experience:
Maintain and enhance the resort’s reputation for delivering exceptional guest experiences. Implement guest service strategies and ensure the highest level of hospitality across all areas of the resort.
Operational Oversight:
Manage day-to-day operations, ensuring that all departments function seamlessly and are aligned with the resort’s service standards and brand values.
Financial Management:
Oversee financial performance, including budgeting, forecasting, and revenue management. Monitor financial reports and ensure adherence to financial goals.
Sales & Marketing:
Work closely with the sales and marketing teams to drive occupancy and create unique guest offerings.
Culinary & Spa Excellence:
Collaborate with the culinary and spa teams to maintain high standards in dining and wellness offerings.
Compliance & Safety:
Ensure the property complies with all regulations and oversee maintenance of the physical property.
Community Engagement:
Represent the resort within the local community and build strong relationships with local businesses and organizations.
Qualifications:
Bachelor’s degree in Hospitality Management, Business or a related field (preferred).
Minimum of 5-7 years of progressive leadership experience in a luxury hotel, resort or hospitality environment.
Strong financial acumen with experience in budgeting and revenue management.
Proven ability to lead and inspire large, diverse teams.
Exceptional guest service skills with a passion for delivering memorable experiences.
Experience in luxury food and beverage operations and spa management is highly desirable.
Strong interpersonal and communication skills.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Knowledge of hospitality management software and systems.
Work Environment:
The General Manager will spend time across all areas of the resort, including guest-facing and back-of-house operations. This role requires a flexible schedule, including weekends, holidays, and evenings.
Benefits:
At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded.
Job Type:
Full-time
Pay:
From $130,000.00 per year
Schedule:
8 hour shift
Work Location:
In person
#J-18808-Ljbffr
Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.
Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality.
Overview:
The Essex Resort & Spa is seeking an experienced and dynamic General Manager to oversee all aspects of the resort's operations, ensuring exceptional guest experiences and the financial success of the property. As General Manager, you will lead a talented team in a collaborative and service-driven environment, embodying the resort’s commitment to luxury, culinary excellence, and wellness.
Key Responsibilities:
Leadership & Team Management:
Lead, mentor and inspire a diverse team across all departments, fostering a positive and motivated workplace culture focused on guest satisfaction, employee development, and operational efficiency.
Guest Experience:
Maintain and enhance the resort’s reputation for delivering exceptional guest experiences. Implement guest service strategies and ensure the highest level of hospitality across all areas of the resort.
Operational Oversight:
Manage day-to-day operations, ensuring that all departments function seamlessly and are aligned with the resort’s service standards and brand values.
Financial Management:
Oversee financial performance, including budgeting, forecasting, and revenue management. Monitor financial reports and ensure adherence to financial goals.
Sales & Marketing:
Work closely with the sales and marketing teams to drive occupancy and create unique guest offerings.
Culinary & Spa Excellence:
Collaborate with the culinary and spa teams to maintain high standards in dining and wellness offerings.
Compliance & Safety:
Ensure the property complies with all regulations and oversee maintenance of the physical property.
Community Engagement:
Represent the resort within the local community and build strong relationships with local businesses and organizations.
Qualifications:
Bachelor’s degree in Hospitality Management, Business or a related field (preferred).
Minimum of 5-7 years of progressive leadership experience in a luxury hotel, resort or hospitality environment.
Strong financial acumen with experience in budgeting and revenue management.
Proven ability to lead and inspire large, diverse teams.
Exceptional guest service skills with a passion for delivering memorable experiences.
Experience in luxury food and beverage operations and spa management is highly desirable.
Strong interpersonal and communication skills.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Knowledge of hospitality management software and systems.
Work Environment:
The General Manager will spend time across all areas of the resort, including guest-facing and back-of-house operations. This role requires a flexible schedule, including weekends, holidays, and evenings.
Benefits:
At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded.
Job Type:
Full-time
Pay:
From $130,000.00 per year
Schedule:
8 hour shift
Work Location:
In person
#J-18808-Ljbffr