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Sentral

Director of Building Services (Luxury-High Rise Building Experience Required)

Sentral, San Jose, California, United States, 95199


About Sentral

Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Learn more about us at

www.Sentral.com .

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The

Director of Building Services

is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager.

T

his is an in-person position located on-site of the property.

What You’ll Do:

Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer servicePrioritize above all a strong customer service outlook through personal contact with residents and guestsCoordinate daily with the General Manager on overall maintenance projectsInspect sites regularly to identify problems and necessary maintenancePrepare weekly maintenance schedules and allocate work based on forecasted workloadsEmploy, supervise and train Building Services team membersCoordinate daily cleaning and maintenance activitiesOversee all repairs and ensure that work is completed on timeMaintain all inventory and equipment, and ensure proper storageComply with all health and safety regulations and practicesConduct preventative maintenance workConduct follow-ups on all maintenance and repair workConduct safety inspections as scheduledEstablish strategies to meet workload demands on timeComplete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)Provide 24/7 support to the Maintenance teamPerform other related duties and assignments as needed and assigned

Skills and Experience

2 years of prior experience as a Maintenance Manager / DirectorStrong knowledge of building trades, cleaning procedures and maintenanceSolid understanding of health and safety regulations and practicesEffective budgeting and performance management skillsFantastic organizational and leadership skillsExcellent communication and interpersonal skillsMust work well under pressure and meet tight deadlines.Computer literate with capabilities in email, MS Office and related communication toolsGreat time management skillsStrong decision-making and problem-solving skills

Sentral Benefits

Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.Career Development: We offer extensive learning and development opportunities to support growth.

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:

Ascend/descend a ladder to complete various maintenance tasksPosition self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of timeWork in a space that includes indoor and outdoor spaces, with and without coveringMove throughout the property as neededTransport boxes and equipment weighing up to 20 poundsCommunicate with other persons in the buildingObserve details in surrounding areas and on a screen

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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