Sr. Manager, Product Quality

A collective energy and ambition. A place where you can make a real difference.We’re a company that genuinely cares about our people, our products, our consumers and the environment.Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.Role SummaryReporting to the North America Business & Product Quality Head, the U.S. Business & Product Quality Head is responsible for contributing to the strategic direction, development and implementation of quality & compliance policies, processes and programs for the U.S. business. This position will work closely with senior management of the U.S. business to ensure appropriate communication, escalation, and prioritization of issues. This position is responsible for setting the direction and influencing Marketing, Sales, Regulatory, Legal, Supply Chain and R&D leaders to support identified improvements, as well as culture changes, to ensure an appropriate level of quality and compliance risk within each SBU.Strategy and Functional ExpertiseKnowledge of policies, procedures and metricsStandard computer based software knowledgeKeeps accurate documentation and submits detailed reports to appropriate executivesSkills in data analysis to report and present effectiveness of business processesHigh attention to detail, organization and accuracyMath abilities and working knowledge of data analysis/statistical methodsContributes to policy, strategy implementation, and execution of relevant policies and procedures across manufacturing sitesAbility to think strategically and creatively translate strategy into actionLeadership and InfluenceWell organized and demonstrates forward leaning and high initiativeAbility to influence cross functionally to deliver against business goals and objectivesLeads and directs strategic programs focused on meeting regulatory company requirementsManages and develops other members of the teamMentors others in technical areas of expertiseDemonstrates broad business orientationShows personal commitment to the vision and creates energy and optimismDevelops others through coaching, feedback, exposure and stretch assignmentsPromotes a culture of collaboration and teamwork across organizational boundariesDemonstrates strong leadership skillsKeeps current on trends in the marketplace, with the competition, and in the organizationEmpowers others and creates a climate where people are motivated to do their bestPlaces a high priority on talent development and succession planningTranslates the vision and strategyProgram Development/Program ManagementTests, confirms and/or improves processes to ensure they are in control and being followedMonitors project progress and sets deadlines and budgetsSolves issues quickly and efficientlyEnsures Stakeholder SatisfactionDelivers project tasks on timeWorks cross-functionally to identify and communicate regulatory requirementsWorks cross-functionally to influence others to align with new requirementsOversees implementation to ensure adherence to new requirementsSet requirements for suppliers and monitor their complianceOversee all product development procedures to identify deviations from quality standardsMonitors spend and identifies additional project needsEvaluates Project PerformanceAbility to prioritize and handle multiple projects simultaneouslyCommunicates and engages appropriately with vendors/suppliersConducts sensitive conversations in a confidential manner with vendors/suppliersMaintains sensitivity of communication with internal and external entities (e.g. stakeholders, vendors, suppliers)Monitors progress by maintaining dialogue on work and resultsMakes good and timely decisions that keep the organization moving forwardProvides clear direction, removes obstacles, and holds self and others accountableCreates and leads Teams and Teams of TeamsResponsible for oversight based on agreed strategyImpact/ReachStrong execution skillsDemonstrates agility and connectivity across the organizationActively builds connections and partnerships with others, internally and externallyAbility to work with all levels of PD, supply chain, technology teams to build relationships across functionsStrong communications and the ability to adjust content and delivery to meet the needs of the audienceCreates and captures value for R&D and the business through contributionsParticipates in due diligence assessment and integration of new acquisitionsEducation and ExperienceUniversity’s degree from an accredited institution in a related fieldProfessional typically with over 15+ years technical experience and a demonstrated track recordGeneralist in at least 3 areas: Consumer products, electronic device, medical device, food, dietary supplements or pharmaceuticalMinimum of 5 years’ of supervisory experienceContributions balanced between strategy and functional execution elements; independent; people managementConsulted internally as an expert in at least 2 areas of functional expertiseSkills and CompetenciesAbility to develop and implement complex global quality strategies.Practical understanding, interpretation, and application of ISO13485, MDSAP.Experience in application of Risk Management of medical devices (ISO 14791), Electrical Safety Standards, such as IEC 60335 and 60601, plus EMC Standards such as BS EN IEC 55014Excellent verbal and written skills; able to analyze, define and effectively convey difficult and complex issues in a way that accurately and persuasively communicates issues to internal and external stakeholders, including Senior Management.Ability to think strategically and creatively and to translate strategy into action plans.Ability to prioritize and to handle multiple projects simultaneously.Demonstrated talent management experience with developing talent for the future.Ability to work with all levels of management and to build relationships across disciplines.Excellent influence, persuasion, communication, and presentation skills.Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.For more information on our company, our brands and our culture visit us at

http://www.churchdwight.com/

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