Hsfcu Online
IT Infrastructure Systems Senior Department Manager
Hsfcu Online, Honolulu, Hawaii, United States, 96814
IT Infrastructure Systems Senior Department Manager
HSFCU Headquarters, Honolulu, Hawaii, United States of AmericaJob Description
Position SummaryAs the IT Infrastructure Systems Senior Department Manager, you will lead and manage IT infrastructure, network, and help desk services. This includes planning, developing, procuring, implementing, and maintaining IT infrastructure to ensure seamless service delivery. You will formulate and administer IT policies and goals, develop innovative solutions, coordinate IT activities with various departments, and act as an IT Liaison for business partners. Additionally, you will supervise and evaluate the Server, Network, and Desktop Support teams to ensure cost-effective resource utilization and alignment with the organization’s strategic goals.Qualifications/ExperienceAt least seven years of experience in a senior leadership role overseeing IT infrastructure teams, with a minimum of three years of supervisory experience.Bachelor’s degree in Information Technology, Computer Science or related field or equivalent experience. Master's degree preferred.Comprehensive knowledge of server, network, desktop, and helpdesk architecture and technologies.Comprehensive knowledge of SaaS and cloud computing solutions, platforms (e.g., AWS, Azure, Google Cloud), and infrastructure services.Comprehensive knowledge of IT service management best practices and frameworks.Comprehensive knowledge of project management methodologies and tools.Comprehensive knowledge of vendor management principlesStrong leadership and ability to lead, motivate, and develop a team of IT professionals.Knowledge of legal regulations and compliance in banking industry.Excellent oral and written communications skills.Excellent analytical and problem-solving skills.Solid organizational abilities and attention to detail.Ability to work under pressure and meet deadlines.HSFCU Headquarters, Honolulu, Hawaii, United States of America#J-18808-Ljbffr
HSFCU Headquarters, Honolulu, Hawaii, United States of AmericaJob Description
Position SummaryAs the IT Infrastructure Systems Senior Department Manager, you will lead and manage IT infrastructure, network, and help desk services. This includes planning, developing, procuring, implementing, and maintaining IT infrastructure to ensure seamless service delivery. You will formulate and administer IT policies and goals, develop innovative solutions, coordinate IT activities with various departments, and act as an IT Liaison for business partners. Additionally, you will supervise and evaluate the Server, Network, and Desktop Support teams to ensure cost-effective resource utilization and alignment with the organization’s strategic goals.Qualifications/ExperienceAt least seven years of experience in a senior leadership role overseeing IT infrastructure teams, with a minimum of three years of supervisory experience.Bachelor’s degree in Information Technology, Computer Science or related field or equivalent experience. Master's degree preferred.Comprehensive knowledge of server, network, desktop, and helpdesk architecture and technologies.Comprehensive knowledge of SaaS and cloud computing solutions, platforms (e.g., AWS, Azure, Google Cloud), and infrastructure services.Comprehensive knowledge of IT service management best practices and frameworks.Comprehensive knowledge of project management methodologies and tools.Comprehensive knowledge of vendor management principlesStrong leadership and ability to lead, motivate, and develop a team of IT professionals.Knowledge of legal regulations and compliance in banking industry.Excellent oral and written communications skills.Excellent analytical and problem-solving skills.Solid organizational abilities and attention to detail.Ability to work under pressure and meet deadlines.HSFCU Headquarters, Honolulu, Hawaii, United States of America#J-18808-Ljbffr