Internal Revenue Service
Deputy Chief Operating Officer for Strategy and Transformation
Internal Revenue Service, Schiller Park, Illinois, United States, 60176
DutiesWe strongly encourage applicants to read the entire announcement before submitting their applications.
As the
Deputy Chief Operating Officer for Strategy and Transformation
(DCOO-ST) you will serve as a principal advisor and work in tandem with the Chief Operating Officer (COO) to achieve the mission of the Internal Revenue Service (IRS). The DCOO-ST ensures efficient and effective performance of ongoing support operations, assists the COO with planning and oversight of programs within his/her scope of responsibility, and evaluates performance of those programs. The DCOO-ST provides executive leadership and oversight of: IRS human capital initiatives; operations support to IRS employees; and safety and security for the workforce and critical infrastructure.
As the Deputy Chief Operating Officer for Strategy and Transformation your duties and responsibilities include:Ensuring the COO is informed on all policy matters within his/her scope of responsibility. Developing policies impacting IRS operations, ensuring policy decisions are appropriately translated into directives, and directives are observed enterprise wide. Coordinating and implementing IRS actions supporting the President's Management Agenda. Providing executive direction to ensure development and utilization of effective operations support programs to identify and solve complex issues.Advising the COO in the development of IRS-wide integrated policies, programs, systems, and strategies to address cross-functional issues and develop joint strategies with other IRS officials to ensure consistency of approach and fairness in treatment of taxpayers and employees. Providing executive support to operations, as well as the development and implementation of technology solutions and information systems needed to accomplish the mission of the COO.Representing the COO on sensitive and controversial issues in meetings and conferences involving IRS transformation efforts. Serving as the principal coordinator for transformation impacting COO divisions. Relaying instructions from the COO to senior level officials and ensures officials are apprised of the COO's perception and perspective on various issues.Coordinating with the COO Chief of Staff to provide strategic direction to the Transformation Program Management Office. Ensuring program activities are coordinated with other top level IRS executives to prepare policies and ensure consistency of approach.
Requirements
Conditions of EmploymentIf selected for this position, you will be required to:Be a U.S. citizen to qualify for this position.Be geographically mobile to accomplish the Service's mission.Complete a one-year probationary period (unless already completed).Complete a OF-306, Declaration for Federal Employment to determine your suitability for Federal employment.Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9; of which one must be a valid state or federal government-issued picture identification.File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.
QualificationsYou must upload your responses to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs).As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience indicative of senior executive level management capability and directly related to the skills and abilities outlined under ECQs and Technical Qualifications (TQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent leadership level within state or local government, private sector or non-government organization. As such, your resume should demonstrate you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:Directing the work of an organizational unitEnsuring the success of one or more specific major programs or projects;Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; andSupervising the work of other managers and exercising important policy-making, policy determining, or other executive functions.Failure to meet the basic qualification requirements and address all mandatory ECQs and TQs will result in your application being disqualified.Executive Core Qualifications (ECQs) :
The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer.
The ECQ narrative must not exceed 10 pages.Leading Change : This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
(Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)Leading People : This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
(Competencies: conflict management, leveraging diversity, developing others, team building)Results Driven : This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
(Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)Business Acumen : This core qualification involves the ability to manage human, financial, and information resources strategically.
(Competencies: financial management, human capital management, technology management)Building Coalitions : This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
(Competencies: partnering, political savvy, influencing/negotiating)Fundamental Competencies : These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narrative.Mandatory Technical Qualifications (TQs):In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position.
All applicants must submit a written narrative
response to the TQs.
You must address each TQ separately.
Limit your written statements to one and half
(1) pages per technical competency.
Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issues you handled.Management
- Experience overseeing the efficient and effective delivery of operations support (e.g., human capital delivery, oversight of budget formulation and execution, and procurement activities), and in-depth experience with planning and driving evaluations of and continuous process improvements to programs within scope of responsibility.Building Coalitions-
Comprehensive knowledge and experience with building coalitions within a large, complex organization and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
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As the
Deputy Chief Operating Officer for Strategy and Transformation
(DCOO-ST) you will serve as a principal advisor and work in tandem with the Chief Operating Officer (COO) to achieve the mission of the Internal Revenue Service (IRS). The DCOO-ST ensures efficient and effective performance of ongoing support operations, assists the COO with planning and oversight of programs within his/her scope of responsibility, and evaluates performance of those programs. The DCOO-ST provides executive leadership and oversight of: IRS human capital initiatives; operations support to IRS employees; and safety and security for the workforce and critical infrastructure.
As the Deputy Chief Operating Officer for Strategy and Transformation your duties and responsibilities include:Ensuring the COO is informed on all policy matters within his/her scope of responsibility. Developing policies impacting IRS operations, ensuring policy decisions are appropriately translated into directives, and directives are observed enterprise wide. Coordinating and implementing IRS actions supporting the President's Management Agenda. Providing executive direction to ensure development and utilization of effective operations support programs to identify and solve complex issues.Advising the COO in the development of IRS-wide integrated policies, programs, systems, and strategies to address cross-functional issues and develop joint strategies with other IRS officials to ensure consistency of approach and fairness in treatment of taxpayers and employees. Providing executive support to operations, as well as the development and implementation of technology solutions and information systems needed to accomplish the mission of the COO.Representing the COO on sensitive and controversial issues in meetings and conferences involving IRS transformation efforts. Serving as the principal coordinator for transformation impacting COO divisions. Relaying instructions from the COO to senior level officials and ensures officials are apprised of the COO's perception and perspective on various issues.Coordinating with the COO Chief of Staff to provide strategic direction to the Transformation Program Management Office. Ensuring program activities are coordinated with other top level IRS executives to prepare policies and ensure consistency of approach.
Requirements
Conditions of EmploymentIf selected for this position, you will be required to:Be a U.S. citizen to qualify for this position.Be geographically mobile to accomplish the Service's mission.Complete a one-year probationary period (unless already completed).Complete a OF-306, Declaration for Federal Employment to determine your suitability for Federal employment.Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9; of which one must be a valid state or federal government-issued picture identification.File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.
QualificationsYou must upload your responses to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs).As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience indicative of senior executive level management capability and directly related to the skills and abilities outlined under ECQs and Technical Qualifications (TQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent leadership level within state or local government, private sector or non-government organization. As such, your resume should demonstrate you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:Directing the work of an organizational unitEnsuring the success of one or more specific major programs or projects;Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; andSupervising the work of other managers and exercising important policy-making, policy determining, or other executive functions.Failure to meet the basic qualification requirements and address all mandatory ECQs and TQs will result in your application being disqualified.Executive Core Qualifications (ECQs) :
The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer.
The ECQ narrative must not exceed 10 pages.Leading Change : This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
(Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)Leading People : This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
(Competencies: conflict management, leveraging diversity, developing others, team building)Results Driven : This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
(Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)Business Acumen : This core qualification involves the ability to manage human, financial, and information resources strategically.
(Competencies: financial management, human capital management, technology management)Building Coalitions : This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
(Competencies: partnering, political savvy, influencing/negotiating)Fundamental Competencies : These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narrative.Mandatory Technical Qualifications (TQs):In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position.
All applicants must submit a written narrative
response to the TQs.
You must address each TQ separately.
Limit your written statements to one and half
(1) pages per technical competency.
Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issues you handled.Management
- Experience overseeing the efficient and effective delivery of operations support (e.g., human capital delivery, oversight of budget formulation and execution, and procurement activities), and in-depth experience with planning and driving evaluations of and continuous process improvements to programs within scope of responsibility.Building Coalitions-
Comprehensive knowledge and experience with building coalitions within a large, complex organization and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
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