Rinnai America Corp
Director, Infrastructure and Architecture
Rinnai America Corp, Peachtree City, Georgia, us, 30270
Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our team members to provide a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work.
What does a Director of IT Infrastructure and Architecture do at Rinnai?
This position manages the Global IT Infrastructure Services group and reports to the Vice President of Information Technology. It aims to collaborate with users and other IT departments to maintain a reliable computing environment (99.99% system uptime goal) and deliver quality processes, controls, and system support to the firm. This requires strong business and technical knowledge, an understanding of various server, storage, and network platforms in use, and an understanding of the current and future state of the company and the IT industry in general.
This position is located at 103 International Drive Peachtree, City 30269.
Other Perks/Benefits:
Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more.
RESPONSIBILITIES
Provide strategic direction and end-to-end engineering and operational processes across IT.
Provide leadership and accountability for defining or improving methods for configuration management, incident management, problem management, change management, release management, service level management, availability management, and IT service continuity management.
Manage the budget, plan the utilization of resources, and play an active role in planning the technical direction of the IT infrastructure for the next two to five years.
Identify gaps in methodologies to provide continuous improvement, redundancy, and “Lessons Learned” within the IT department.
Present to steering committees and senior staff on topics such as current status, strategic efforts, production enhancements, production support, and environment availability percentages.
Awareness and compliance with all Rinnai policies and procedures.
Embrace and support growing business demands in a changing environment.
Various projects as requested.
Awareness and compliance of Company Policies and Procedures.
Other duties and responsibilities as required.
REQUIREMENTS:
KNOWLEDGE
Minimum of 15 years of experience with voice and data networking, systems operations, data centers, servers, storage, client computing, and production control groups.
Bachelor’s degree required; Master’s degree preferred.
Experience managing a technical operation supporting both transactional and decision-support computing resources for a large organization.
Demonstrated management experience of a team including managers, team leaders, and individual contributors spread out across multiple locations.
Overall recruitment, development, and performance management for all types of individuals.
Proven experience with creating and managing outsourced relationships, both domestic and global.
Experience managing significant vendor relationships (AWS and Microsoft preferred).
Strong contract negotiation skills required, and experience making decisions and recommendations on hardware purchases based upon judgments of necessity and cost.
Experience in the design, implementation, and support of high-impact, high-company investment, and mission-critical projects in unstructured environments.
Strong interpersonal skills, including the ability to develop effective working relationships with others.
Demonstrated ability to resolve conflict, effectively problem solve, and communicate orally and in written form effectively.
Ability to mesh well with existing senior management by being a good listener, team builder, and advocate of the IT vision.
Works with senior management to establish strategic direction operating policies and to aid in significant project planning.
A demonstrated ability to implement processes and standards and effectively communicate those across an IS organization.
SKILLS
Well-developed analytical and problem-solving skills.
Technical proficiency in related field.
ABILITIES
Ability to develop high levels of cooperation and respect from staff, colleagues, and suppliers alike.
High level of personal integrity and honesty.
Team player able to operate with independence and enthusiasm.
A lateral thinking style.
Technical, customer service, and quality discipline.
Physical Requirements:
Physical Activities
Sit or stand for long periods of time.
Understand, speak, and communicate clearly.
Use hands and fingers to grasp.
Physical Demands
Occasional domestic travel.
Environmental Conditions
Indoor work conditions.
Benefits
Medical, Dental, Vision, and Prescription.
Flexible Spending Account (FSA) options for Medical and Dependent Care.
Paid Time Off (PTO), Floating Holidays (FH).
Paid Holidays.
401(k) Plan with Company Match.
Company Paid Life Insurance.
Voluntary Life Insurance.
Short- and Long-Term Disability.
Professional Development.
Tuition Reimbursement.
Annual Incentive Plan (AIP).
Referral Bonuses.
Paid Volunteer Community Service Day.
Tobacco and Drug-Free Campuses.
Employee, family, and friend’s discount.
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
#J-18808-Ljbffr
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our team members to provide a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work.
What does a Director of IT Infrastructure and Architecture do at Rinnai?
This position manages the Global IT Infrastructure Services group and reports to the Vice President of Information Technology. It aims to collaborate with users and other IT departments to maintain a reliable computing environment (99.99% system uptime goal) and deliver quality processes, controls, and system support to the firm. This requires strong business and technical knowledge, an understanding of various server, storage, and network platforms in use, and an understanding of the current and future state of the company and the IT industry in general.
This position is located at 103 International Drive Peachtree, City 30269.
Other Perks/Benefits:
Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more.
RESPONSIBILITIES
Provide strategic direction and end-to-end engineering and operational processes across IT.
Provide leadership and accountability for defining or improving methods for configuration management, incident management, problem management, change management, release management, service level management, availability management, and IT service continuity management.
Manage the budget, plan the utilization of resources, and play an active role in planning the technical direction of the IT infrastructure for the next two to five years.
Identify gaps in methodologies to provide continuous improvement, redundancy, and “Lessons Learned” within the IT department.
Present to steering committees and senior staff on topics such as current status, strategic efforts, production enhancements, production support, and environment availability percentages.
Awareness and compliance with all Rinnai policies and procedures.
Embrace and support growing business demands in a changing environment.
Various projects as requested.
Awareness and compliance of Company Policies and Procedures.
Other duties and responsibilities as required.
REQUIREMENTS:
KNOWLEDGE
Minimum of 15 years of experience with voice and data networking, systems operations, data centers, servers, storage, client computing, and production control groups.
Bachelor’s degree required; Master’s degree preferred.
Experience managing a technical operation supporting both transactional and decision-support computing resources for a large organization.
Demonstrated management experience of a team including managers, team leaders, and individual contributors spread out across multiple locations.
Overall recruitment, development, and performance management for all types of individuals.
Proven experience with creating and managing outsourced relationships, both domestic and global.
Experience managing significant vendor relationships (AWS and Microsoft preferred).
Strong contract negotiation skills required, and experience making decisions and recommendations on hardware purchases based upon judgments of necessity and cost.
Experience in the design, implementation, and support of high-impact, high-company investment, and mission-critical projects in unstructured environments.
Strong interpersonal skills, including the ability to develop effective working relationships with others.
Demonstrated ability to resolve conflict, effectively problem solve, and communicate orally and in written form effectively.
Ability to mesh well with existing senior management by being a good listener, team builder, and advocate of the IT vision.
Works with senior management to establish strategic direction operating policies and to aid in significant project planning.
A demonstrated ability to implement processes and standards and effectively communicate those across an IS organization.
SKILLS
Well-developed analytical and problem-solving skills.
Technical proficiency in related field.
ABILITIES
Ability to develop high levels of cooperation and respect from staff, colleagues, and suppliers alike.
High level of personal integrity and honesty.
Team player able to operate with independence and enthusiasm.
A lateral thinking style.
Technical, customer service, and quality discipline.
Physical Requirements:
Physical Activities
Sit or stand for long periods of time.
Understand, speak, and communicate clearly.
Use hands and fingers to grasp.
Physical Demands
Occasional domestic travel.
Environmental Conditions
Indoor work conditions.
Benefits
Medical, Dental, Vision, and Prescription.
Flexible Spending Account (FSA) options for Medical and Dependent Care.
Paid Time Off (PTO), Floating Holidays (FH).
Paid Holidays.
401(k) Plan with Company Match.
Company Paid Life Insurance.
Voluntary Life Insurance.
Short- and Long-Term Disability.
Professional Development.
Tuition Reimbursement.
Annual Incentive Plan (AIP).
Referral Bonuses.
Paid Volunteer Community Service Day.
Tobacco and Drug-Free Campuses.
Employee, family, and friend’s discount.
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
#J-18808-Ljbffr