PEMCO
Director, Analytics & AI
PEMCO, Seattle, Washington, us, 98127
Who We Are:
At PEMCO we’re all about people – our customers, our employees, and the community. We’re a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recently,
Forbes named PEMCO as #1 in Auto Insurance in 2024 based on customer survey feedback. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs.
Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We’re committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace.
Why We Need You:
PEMCO has a dynamic, challenging, and rare opportunity for a
Director, Analytics & AI
to join our community. In this role, you will be responsible for spearheading the development and execution of AI-driven initiatives. This position will concentrate on harnessing AI, machine learning (ML), and analytics to optimize business operations, enhance underwriting precision, improve claims management, and boost profitability.
What You’ll Be Doing:
Oversee the implementation of AI solutions for predictive analytics, risk modeling, and customer insights, ensuring these tools are integrated into decision-making processes.
Manage department budget and resources responsibly.
Manage a team of direct [and indirect] reports, with performance management and development responsibilities.
Lead innovation initiatives by deploying advanced AI technologies such as natural language processing (NLP), predictive modeling, and machine learning algorithms.
Implement governance frameworks for the ethical use of AI, ensuring transparency, fairness, and accountability in AI-driven decisions.
Identify and prioritize high-impact opportunities for architecting solutions that meet the needs of analytics, reporting, data science, LLM, and other consumers of the AI/ML platform.
Establish and supervise the implementation of AI risk management policies and procedures.
Drive automation efforts for routine tasks to enhance operational efficiency.
Develop and implement a comprehensive AI and analytics strategy that supports key property and casualty (P&C) functions.
Design and implement self-service data analytics and AI use cases for business users.
Create a roadmap for integrating AI/ML models and analytics tools into existing workflows.
Collaborate with key stakeholders across underwriting, claims, actuarial, and IT teams.
Collaborate with Data Engineering leadership to maintain data pipelines and infrastructure that support AI/ML models.
Broaden the use of diverse data by incorporating external data sources.
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
Support the PEMCO Brand and constantly look for top talent to join us.
Other duties as assigned.
What You'll Bring:
B.A. or B.S. degree or equivalent work experience (Computer Science, Data Science, Business, or other related field)
Master's degree in information technology or MBA is preferred
8+ years of experience in AI, machine learning, and advanced analytics is required
6+ years of experience leading and managing a team of professionals in fast-paced, data-driven environments is required
Experience in the property and casualty insurance industry
Skilled with CI/CD pipelines & MLops is required
Communicator:
The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community.
Analytical and data-driven:
Thinks analytically; a structured thinker who can put complex ideas into clear frameworks.
Exposure to technologies such as DBT or Apache Airflow is required
Comfortable with at least one NoSQL database is required
Team builder:
Establishes positive connections with others and works collaboratively.
Problem Solver:
Ability to analyze, diagnose and resolve complex unstructured problems quickly.
Business Environment:
Has a thorough understanding of our industry and the relevant business landscape.
Organizational Savvy:
Interfaces cross-functionally with both technical depth and business savvy.
Highly Analytical:
Is passionate about working with disparate datasets bringing data together to answer business questions.
Compliance:
Knowledge and understanding of relevant laws, rules, and regulations is required.
MS Office:
Skilled proficiency in MS Office is required.
Leadership & Managing Others:
Establishes and communicates a compelling and inspiring vision.
Working knowledge of containerization, specifically Dockerizing APIs is required.
Strong expertise in AI/ML algorithms, statistical analysis, and analytics tools is required.
In-depth understanding of P&C insurance processes is required.
Robust skill in real-time data streaming is preferred.
Familiarity with insurance-specific systems is preferred.
Familiarity with big data technologies is preferred.
What We Value:
In fostering a culture where everyone thrives, PEMCO embodies a set of core traits that guide our collective efforts. These traits include:
Make Agile Decisions:
Define desired outcomes and drive decisions with a sense of urgency.
Build Trust:
Listen to understand and use direct and open communication.
Own Results:
Commit to desired outcomes and take accountability for outcomes.
Empower Execution:
Take action to drive desired outcomes.
Explore Fearlessly:
Make swift, iterative progress through testing and learning.
Value People:
Appreciate and care about unique experiences and perspectives.
Compensation:
Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Target Pay Range: $216,941-$265,151. Full Pay Range: $180,784-$301,307.
Benefits:
Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible for coverage under medical, dental, and vision plans. In addition, as a benefits-eligible employee, you are:
covered by employer-paid basic life and accidental death & dismemberment insurance policies.
eligible to participate in PEMCO’s 401(k) plan which includes a generous employer match.
PEMCO provides the following paid leave programs for benefits-eligible employees:
Vacation accrues at a rate of 10 days for new hires.
Granted four (4) personal days immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO.
Granted up to ten (10) days of sick leave immediately upon hire.
Equal Employment Opportunity:
At PEMCO, we celebrate and support our differences. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.
#J-18808-Ljbffr
At PEMCO we’re all about people – our customers, our employees, and the community. We’re a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recently,
Forbes named PEMCO as #1 in Auto Insurance in 2024 based on customer survey feedback. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs.
Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We’re committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace.
Why We Need You:
PEMCO has a dynamic, challenging, and rare opportunity for a
Director, Analytics & AI
to join our community. In this role, you will be responsible for spearheading the development and execution of AI-driven initiatives. This position will concentrate on harnessing AI, machine learning (ML), and analytics to optimize business operations, enhance underwriting precision, improve claims management, and boost profitability.
What You’ll Be Doing:
Oversee the implementation of AI solutions for predictive analytics, risk modeling, and customer insights, ensuring these tools are integrated into decision-making processes.
Manage department budget and resources responsibly.
Manage a team of direct [and indirect] reports, with performance management and development responsibilities.
Lead innovation initiatives by deploying advanced AI technologies such as natural language processing (NLP), predictive modeling, and machine learning algorithms.
Implement governance frameworks for the ethical use of AI, ensuring transparency, fairness, and accountability in AI-driven decisions.
Identify and prioritize high-impact opportunities for architecting solutions that meet the needs of analytics, reporting, data science, LLM, and other consumers of the AI/ML platform.
Establish and supervise the implementation of AI risk management policies and procedures.
Drive automation efforts for routine tasks to enhance operational efficiency.
Develop and implement a comprehensive AI and analytics strategy that supports key property and casualty (P&C) functions.
Design and implement self-service data analytics and AI use cases for business users.
Create a roadmap for integrating AI/ML models and analytics tools into existing workflows.
Collaborate with key stakeholders across underwriting, claims, actuarial, and IT teams.
Collaborate with Data Engineering leadership to maintain data pipelines and infrastructure that support AI/ML models.
Broaden the use of diverse data by incorporating external data sources.
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
Support the PEMCO Brand and constantly look for top talent to join us.
Other duties as assigned.
What You'll Bring:
B.A. or B.S. degree or equivalent work experience (Computer Science, Data Science, Business, or other related field)
Master's degree in information technology or MBA is preferred
8+ years of experience in AI, machine learning, and advanced analytics is required
6+ years of experience leading and managing a team of professionals in fast-paced, data-driven environments is required
Experience in the property and casualty insurance industry
Skilled with CI/CD pipelines & MLops is required
Communicator:
The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community.
Analytical and data-driven:
Thinks analytically; a structured thinker who can put complex ideas into clear frameworks.
Exposure to technologies such as DBT or Apache Airflow is required
Comfortable with at least one NoSQL database is required
Team builder:
Establishes positive connections with others and works collaboratively.
Problem Solver:
Ability to analyze, diagnose and resolve complex unstructured problems quickly.
Business Environment:
Has a thorough understanding of our industry and the relevant business landscape.
Organizational Savvy:
Interfaces cross-functionally with both technical depth and business savvy.
Highly Analytical:
Is passionate about working with disparate datasets bringing data together to answer business questions.
Compliance:
Knowledge and understanding of relevant laws, rules, and regulations is required.
MS Office:
Skilled proficiency in MS Office is required.
Leadership & Managing Others:
Establishes and communicates a compelling and inspiring vision.
Working knowledge of containerization, specifically Dockerizing APIs is required.
Strong expertise in AI/ML algorithms, statistical analysis, and analytics tools is required.
In-depth understanding of P&C insurance processes is required.
Robust skill in real-time data streaming is preferred.
Familiarity with insurance-specific systems is preferred.
Familiarity with big data technologies is preferred.
What We Value:
In fostering a culture where everyone thrives, PEMCO embodies a set of core traits that guide our collective efforts. These traits include:
Make Agile Decisions:
Define desired outcomes and drive decisions with a sense of urgency.
Build Trust:
Listen to understand and use direct and open communication.
Own Results:
Commit to desired outcomes and take accountability for outcomes.
Empower Execution:
Take action to drive desired outcomes.
Explore Fearlessly:
Make swift, iterative progress through testing and learning.
Value People:
Appreciate and care about unique experiences and perspectives.
Compensation:
Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Target Pay Range: $216,941-$265,151. Full Pay Range: $180,784-$301,307.
Benefits:
Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible for coverage under medical, dental, and vision plans. In addition, as a benefits-eligible employee, you are:
covered by employer-paid basic life and accidental death & dismemberment insurance policies.
eligible to participate in PEMCO’s 401(k) plan which includes a generous employer match.
PEMCO provides the following paid leave programs for benefits-eligible employees:
Vacation accrues at a rate of 10 days for new hires.
Granted four (4) personal days immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO.
Granted up to ten (10) days of sick leave immediately upon hire.
Equal Employment Opportunity:
At PEMCO, we celebrate and support our differences. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.
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