Marriott Vacations Worldwide
Director of Services (Housekeeping)
Marriott Vacations Worldwide, Honolulu, Hawaii, United States, 96814
Marriott Vacations Worldwide - Director of Services (Housekeeping)
Location: Honolulu, HawaiiSalary Range: $75,690 - $87,000Relocation Offered: YesWhat does MVW offer?Competitive PayCredit Union MembershipTuition ReimbursementProfessional Counseling and Family SupportGrowth and Development OpportunitiesExperience/Education Required:Housekeeping/Hospitality Department Head Experience PreferredExperience managing Managers requiredHigh school diploma or GED and/or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration with experienceJob Responsibilities:Managing Housekeeping Operations
Maintains strong working relationship with Front Office to ensure effective communications for operational issues.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Managing Departmental Costs
Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.Ensuring Exceptional Customer Service
Responds to and handles guest problems and complaints effectively.Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Empowers employees to provide excellent customer service.Conducting Human Resources Activities
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Location: Honolulu, HawaiiSalary Range: $75,690 - $87,000Relocation Offered: YesWhat does MVW offer?Competitive PayCredit Union MembershipTuition ReimbursementProfessional Counseling and Family SupportGrowth and Development OpportunitiesExperience/Education Required:Housekeeping/Hospitality Department Head Experience PreferredExperience managing Managers requiredHigh school diploma or GED and/or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration with experienceJob Responsibilities:Managing Housekeeping Operations
Maintains strong working relationship with Front Office to ensure effective communications for operational issues.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Managing Departmental Costs
Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.Ensuring Exceptional Customer Service
Responds to and handles guest problems and complaints effectively.Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Empowers employees to provide excellent customer service.Conducting Human Resources Activities
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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