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Addison Group

Membership Specialist

Addison Group, Washington, District of Columbia, us, 20022


Job Title : Membership Assistant

Location : Washington DC (Hybrid)

Industry : Nonprofit/Membership Organization

Pay : $24-28/hr

Type:

4-6 month contract

Background Check:

Required

About Our Client :

One of Addison Group's clients, a reputable nonprofit/membership organization, is seeking a Membership Specialist to provide essential support in managing member relations and ensuring smooth operations within the membership department.

Job Description :

The Membership Specialist will be responsible for administrative tasks related to member services, supporting recruitment and retention efforts, and ensuring accurate records and communications. This role requires attention to detail, strong organizational skills, and the ability to engage with members professionally.

Key Responsibilities :

Provide support in membership recruitment and retention activities

Process new memberships, renewals, and cancellations in the database

Respond to member inquiries and provide excellent customer service

Assist in organizing and promoting membership events and activities

Maintain accurate records of membership status and track relevant data

Prepare membership reports and assist with data analysis for membership growth strategies

Collaborate with other departments to ensure membership needs are met

Assist in coordinating communication efforts, such as newsletters and announcements

Qualifications :

2+ years of experience in a similar role or in nonprofit/membership organizations

Strong communication and interpersonal skills

Proficiency in Microsoft Office Suite, database management, and CRM systems

Detail-oriented and highly organized

Ability to manage multiple tasks and prioritize effectively

Experience in membership services or customer service is preferred

Perks :

Competitive pay

Opportunities for professional growth

Access to membership benefits and organization events

Flexible work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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