Williams-Sonoma, Inc.
Content Coordinator
Williams-Sonoma, Inc., San Francisco, California, United States, 94199
About the TeamWilliamsSonoma, Inc. is the premier specialty, multi-channel retailer of home furnishings and gourmet cookware in the United States. The Creative Team at Williams Sonoma is made up of designers, art directors, writers, social media experts, content creators, and visual merchandisers who bring the Williams Sonoma brand to life across all channels and engage with our customers at every touch point. Within that, the Content Team manages organic social, video, editorial, and copy for catalog and website-that's where you come in.About the RoleYou will support the Williams Sonoma content team in executing the social media strategy across all Williams Sonoma channels, including Instagram, Facebook, TikTok, Pinterest, and YouTube. This includes managing and uploading creative assets and captions, scheduling posts across platforms, and drafting post captions. You will also support the team with research, project management, content planning, and social media video production. This is a hands-on role for someone who loves food, content creation, and staying ahead of social media trends!ResponsibilitiesContent and Platform ManagementContent Research, Planning, and ReportingContent Production
Assist with on-set video production for social media-in the test kitchen, in-store, and sometimes in-studio.Assist with post-production video editingHelp draft social media post captions
Account ManagementManage content posting and scheduling on social channels, including uploading approved assets and copy, tagging products, and adding labels for analyticsUpload video to Vimeo and YouTube and share links with internal teamsAssist video manager on YouTube tagging and SEOProduct page video supportBecome the in-house expert on our social media management platform and continually look for ways to optimize processes and improve reporting accuracyMonitor engagement across social channels, find UGC, and identify opportunities for community interactionConduct competitive reviews and identify areas of opportunity for Williams Sonoma social media content and community engagementDevelop and distribute a weekly industry news roundupParticipate in content brainstorms and brief development for web and social mediaContribute to lo-fi video pre-pro planning, including drafting scripts, requesting product, and confirming tech setupAssist in identifying social media content creators for collaborationsHelp pull content performance data and develop insightsManage file storage and organization within Sharepoint and Frame.ioKeep shared tracking spreadsheets up-to-dateCapture takeaways in meeting agendas and turn action items into Basecamp tasks, following up with team members as neededLiaise with the paid social team on post boosting requestsCreate and help populate decks for partner and vendor presentations, working cross-functionally with relevant teams to input and format informationCriteriaBachelor's degree in social media marketing, media, communications, journalism or related field1-2 years of hands-on experience managing social media channels at a brand or agencyExcellent writing skillsExperience or interest in developing social-first video content for TikTok and InstagramHighly organized and detail-orientedPassion for recipe and cooking contentExcitement to learn about and test new social media featuresThis role requires being onsite in the Van Ness office Monday through ThursdayOur Culture & ValuesWe believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences-whatever they may be-are valued, explored, and appreciated. Together, we're creating a more just and inclusive company culture where the only criteria for advancement are:The quality of our workThe contributions we make to our teams and the businessOur ability to lead and connectWe firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.People FirstPutting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:BenefitsA generous discount on all WSI brandsA 401(k) plan and other investment opportunitiesPaid vacations, holidays, and time off to volunteerHealth benefits, dental and vision insurance, including same-sex domestic partner benefitsTax-free commuter benefitsA wellness program that supports your physical, financial, and emotional healthContinued LearningIn-person and online learning opportunities through WSI UniversityCross-brand and cross-function career opportunitiesResources for self-developmentAdvisor (Mentor) programCareer development workshops, learning programs, and speaker seriesWSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).This role is not eligible for relocation assistance.Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.The expected starting pay range for this position is $28.00 - $33.00 hourly. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
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Assist with on-set video production for social media-in the test kitchen, in-store, and sometimes in-studio.Assist with post-production video editingHelp draft social media post captions
Account ManagementManage content posting and scheduling on social channels, including uploading approved assets and copy, tagging products, and adding labels for analyticsUpload video to Vimeo and YouTube and share links with internal teamsAssist video manager on YouTube tagging and SEOProduct page video supportBecome the in-house expert on our social media management platform and continually look for ways to optimize processes and improve reporting accuracyMonitor engagement across social channels, find UGC, and identify opportunities for community interactionConduct competitive reviews and identify areas of opportunity for Williams Sonoma social media content and community engagementDevelop and distribute a weekly industry news roundupParticipate in content brainstorms and brief development for web and social mediaContribute to lo-fi video pre-pro planning, including drafting scripts, requesting product, and confirming tech setupAssist in identifying social media content creators for collaborationsHelp pull content performance data and develop insightsManage file storage and organization within Sharepoint and Frame.ioKeep shared tracking spreadsheets up-to-dateCapture takeaways in meeting agendas and turn action items into Basecamp tasks, following up with team members as neededLiaise with the paid social team on post boosting requestsCreate and help populate decks for partner and vendor presentations, working cross-functionally with relevant teams to input and format informationCriteriaBachelor's degree in social media marketing, media, communications, journalism or related field1-2 years of hands-on experience managing social media channels at a brand or agencyExcellent writing skillsExperience or interest in developing social-first video content for TikTok and InstagramHighly organized and detail-orientedPassion for recipe and cooking contentExcitement to learn about and test new social media featuresThis role requires being onsite in the Van Ness office Monday through ThursdayOur Culture & ValuesWe believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences-whatever they may be-are valued, explored, and appreciated. Together, we're creating a more just and inclusive company culture where the only criteria for advancement are:The quality of our workThe contributions we make to our teams and the businessOur ability to lead and connectWe firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.People FirstPutting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:BenefitsA generous discount on all WSI brandsA 401(k) plan and other investment opportunitiesPaid vacations, holidays, and time off to volunteerHealth benefits, dental and vision insurance, including same-sex domestic partner benefitsTax-free commuter benefitsA wellness program that supports your physical, financial, and emotional healthContinued LearningIn-person and online learning opportunities through WSI UniversityCross-brand and cross-function career opportunitiesResources for self-developmentAdvisor (Mentor) programCareer development workshops, learning programs, and speaker seriesWSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).This role is not eligible for relocation assistance.Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.The expected starting pay range for this position is $28.00 - $33.00 hourly. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
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