DocuSign
Sr. Incident Response Analyst
DocuSign, Seattle, Washington, us, 98127
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
We are seeking an experienced Senior Incident Response Analyst to join our Cyber Security Incident Response Team, leading complex investigations and responding to sophisticated cyber threats. This individual will be responsible for identifying, analyzing, and containing security incidents while ensuring a swift and effective response. This role will collaborate closely with internal and external stakeholders, leading efforts across teams to ensure comprehensive threat containment and recovery. With deep technical expertise in forensic analysis, malware analysis, and intrusion detection, the Senior Analyst serves as a mentor to junior staff, guiding the development of their skills and ensuring alignment with best practices.
The role includes on-call responsibilities outside business hours and weekends, daily reporting, and ticket administration. This candidate is self-motivated and responsible, with the ability to prioritize under heavy workloads and operate under time constraints. Building upon and improving established procedures and detailed documentation of incidents is essential. If you are passionate about cybersecurity and have a proven track record of responding to security threats, we encourage you to apply and become an integral part of our team.
This position is an individual contributor role reporting to the Sr. Manager, Incident Response.Responsibility
Lead and conduct advanced investigations into security incidents, identifying the root cause and recommending remediation efforts to prevent future occurrences
Perform proactive threat hunting using various security tools and platforms to identify vulnerabilities, suspicious activity, and potential security gaps
Analyze malware and reverse-engineer attacks to understand the full extent of an incident, including identifying compromised systems and data
Create and maintain incident response playbooks and procedures, continuously optimizing them for evolving threats
Act as the technical lead during major incidents, coordinating across teams such as Security Operations, Engineering, Legal, and external stakeholders when needed
Leverage internal and external threat intelligence sources to identify and mitigate threats before they materialize
Work with security tools (SIEM, EDR, threat intelligence platforms) to fine-tune alerts, reduce false positives, and improve detection capabilities
Conduct post-incident analysis and reporting, documenting lessons learned, and suggesting areas for improvement
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
What You Bring
Basic
8+ years of experience in incident response, security operations, or a related role with a strong focus on incident detection, analysis, and mitigation
Experience in analyzing and investigating security incidents (e.g., malware infections, phishing, insider threats, and data exfiltration)
Experience with common security tools such as SIEM, EDR, and threat intelligence platforms
Experience with network and host forensics, log analysis, and malware analysis
Preferred
Strong knowledge of security frameworks such as MITRE ATTCK and NIST
Experience with scripting and automation (Python, PowerShell, etc.)
Certifications: GCIH, GCFA, GREM or similar
Familiarity with cloud environments (e.g., AWS, Azure, GCP) and cloud security principles
Ability to lead incident response efforts and communicate effectively with technical and non-technical stakeholders
Strong analytical and problem-solving skills with a proactive approach to identifying risks and developing solutions
Ability to thrive in high-pressure situations and handle critical incidents effectively
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:California: $134,900.00 - $216,975.00 base salaryWashington and New York (including NYC metro area): $129,000.00 - $190,550.00 base salaryThis role is also eligible for bonus, equity and benefits.Life At Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
#J-18808-Ljbffr
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
We are seeking an experienced Senior Incident Response Analyst to join our Cyber Security Incident Response Team, leading complex investigations and responding to sophisticated cyber threats. This individual will be responsible for identifying, analyzing, and containing security incidents while ensuring a swift and effective response. This role will collaborate closely with internal and external stakeholders, leading efforts across teams to ensure comprehensive threat containment and recovery. With deep technical expertise in forensic analysis, malware analysis, and intrusion detection, the Senior Analyst serves as a mentor to junior staff, guiding the development of their skills and ensuring alignment with best practices.
The role includes on-call responsibilities outside business hours and weekends, daily reporting, and ticket administration. This candidate is self-motivated and responsible, with the ability to prioritize under heavy workloads and operate under time constraints. Building upon and improving established procedures and detailed documentation of incidents is essential. If you are passionate about cybersecurity and have a proven track record of responding to security threats, we encourage you to apply and become an integral part of our team.
This position is an individual contributor role reporting to the Sr. Manager, Incident Response.Responsibility
Lead and conduct advanced investigations into security incidents, identifying the root cause and recommending remediation efforts to prevent future occurrences
Perform proactive threat hunting using various security tools and platforms to identify vulnerabilities, suspicious activity, and potential security gaps
Analyze malware and reverse-engineer attacks to understand the full extent of an incident, including identifying compromised systems and data
Create and maintain incident response playbooks and procedures, continuously optimizing them for evolving threats
Act as the technical lead during major incidents, coordinating across teams such as Security Operations, Engineering, Legal, and external stakeholders when needed
Leverage internal and external threat intelligence sources to identify and mitigate threats before they materialize
Work with security tools (SIEM, EDR, threat intelligence platforms) to fine-tune alerts, reduce false positives, and improve detection capabilities
Conduct post-incident analysis and reporting, documenting lessons learned, and suggesting areas for improvement
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
What You Bring
Basic
8+ years of experience in incident response, security operations, or a related role with a strong focus on incident detection, analysis, and mitigation
Experience in analyzing and investigating security incidents (e.g., malware infections, phishing, insider threats, and data exfiltration)
Experience with common security tools such as SIEM, EDR, and threat intelligence platforms
Experience with network and host forensics, log analysis, and malware analysis
Preferred
Strong knowledge of security frameworks such as MITRE ATTCK and NIST
Experience with scripting and automation (Python, PowerShell, etc.)
Certifications: GCIH, GCFA, GREM or similar
Familiarity with cloud environments (e.g., AWS, Azure, GCP) and cloud security principles
Ability to lead incident response efforts and communicate effectively with technical and non-technical stakeholders
Strong analytical and problem-solving skills with a proactive approach to identifying risks and developing solutions
Ability to thrive in high-pressure situations and handle critical incidents effectively
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:California: $134,900.00 - $216,975.00 base salaryWashington and New York (including NYC metro area): $129,000.00 - $190,550.00 base salaryThis role is also eligible for bonus, equity and benefits.Life At Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
#J-18808-Ljbffr