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Axon

Sr Key Account Director

Axon, Boston, Massachusetts, us, 02298


Your Impact:

Axon Key Account Director for Major Accounts are responsible for selling Axon products and services to our largest law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You Do:

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives

Develop and maintain client relationships to ultimately drive revenue growth

Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions

Cultivate customer relationships and ensure effective service delivery to accounts

Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts

Support execution of strategy at the account level

Work with and bring in experts/specialists where required

Oversee and know all account activities for your major City/County/State accounts

Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities

May provide customer product training as necessary

Accountable for individual expense budget management

Own account relationship and drive overall customer satisfaction for assigned accounts

Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing

What You Bring:

Minimum of 8 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience

Minimum of 3 years’ experience managing a book of business of Major Accounts

Solution or consultative sales experience working within complex sales processes

Data management experience using Salesforce (preferred) or similar CRM

Strong understanding of Virtualization and Cloud

Able to travel 70% + (3-4 days a week on the road) including overnight travel

Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences

Startup experience & some vertical experience

Law Enforcement / Public Safety experience

Team Player: collaborate with various team members regularly

Ready to own & drive the territory

Benefits that Benefit You:

Competitive salary and 401K with employer match

Uncapped commissions

Discretionary paid time off

Robust parental leave policy

An award-winning office/working environment

Ride along with real police officers in real life situations, see them use technology, get inspired

And more...

The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 97,500 in the lowest geographic market and USD 156,000 in the highest geographic market. On average, the national commissions target for this role is USD 900,000. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit

www.axon.com/careers/benefits .

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