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JPMorganChase

Senior Digital Learning Developer-Data & AI, Sr. Associate

JPMorganChase, Wilmington, Delaware, us, 19894


JOB DESCRIPTIONAs a Senior Digital Learning Developer for Data & Artificial Intelligence (AI) you will develop digital learning products that can include high-quality videos, graphics, and microsites. This is a highly visible role that will work to drive business impact by enhancing the Data & AI skills and knowledge of JPMorgan Chase's 300k+ employees.

Job Responsibilities

Develop engaging and impactful digital learning content on Data and AI topics, tools, and processes.

Create high-quality multimedia assets, including videos, graphics, and microsites using tools such as Vyond, Adobe Premier Pro, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma, and Articulate Storyline/Rise.

Provide subject matter expertise and coaching to other digital learning developers on tools.

Utilize Agile Scrum processes and data to manage work and inform decisions.

Provide recommendations to enhance internal processes to support content inventory, design practices, project execution, and other needs.

Required Qualifications, Capabilities, and Skills

5+ years of hands-on experience designing, developing, and troubleshooting learning solutions with various multimedia deliverables such as web, print, video, audio, and graphic.

Extensive experience and proficiency in tools for video (Vyond and Adobe Premier Pro), visual design (Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma), and learning (Articulate Storyline).

A portfolio demonstrating your work is required.

Strong attention to detail in developing and publishing learning solutions, and ensuring accuracy and quality of content.

Strong organizational, project, and time management skills, with the ability to work effectively on multiple projects in a fast-moving, deadline-driven, and agile development environment; demonstrated timely task completion and quality of deliverables.

Preferred Qualifications, Capabilities, and Skills

Bachelor's/Master's degree in Digital Media Design, Visual Communication, Graphic Design, User Experience/User Interface, Computer Science, Instructional Design, and digital marketing or similar degree or equivalent extensive work experience.

Extensive experience with expert level of proficiency in web development (CSS3, HTML5, JavaScript Responsive Development), 3D content creation (Blender), and gamification (Unity).

Embrace and actively utilize Generative AI tools, with a curiosity and ability to learn new tools, platforms, and processes.

Experience designing for a professional audience to make complex concepts easier to understand and remember, in an engaging way.

Strong knowledge in educational technology, adult learning, and educational best practices, developing fully accessible digital solutions that meet ADA and WCAG 2.1 levels A-AA requirements.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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