National Jewish Health
Laboratory Information Systems (LIS) Application Analyst
National Jewish Health, Denver, Colorado, United States, 80285
Laboratory Information Systems (LIS) Application Analyst
Facility:
National Jewish Health - Main CampusDepartment:
Information Services & TechnologySchedule - Shift - Hours:
Full Time - Day Shift: Monday - FridayPosition SummaryProvides computer application support for the Laboratory Information Systems. Serves as a primary support resource for Laboratory Information Systems and users of various laboratory software applications, with an emphasis on creating efficiencies, providing minimal interruptions and on-time delivery. Provides ongoing coordination of analysis, acquisition, installation, training, and support of laboratory application software programs. Facilitates problem solving and communication within the IST teams, with healthcare user groups, Laboratory staff, and the vendors. Ensures quality and regulatory compliance of all computer operations.Provides support of assigned Information Systems projects and systems, including the design, implementation, testing, problem diagnosis and ongoing support for the Laboratory Information Systems, the Information Systems department, and its customers. Provides on-call support for application software problems and downtime events during off-shifts, weekends, and holidays. Utilizes ticketing system as appropriate to document user issues, progress, and outcomes or resolutions.Works as directed with professional and technical staff to implement projects and change activities with minimal business interruption and on-time delivery.Assists department manager as directed by analyzing and developing plans for installations and/or replacements of existing computer software, equipment, and peripherals.Performs product verification/validation and documents outcomes of any software/hardware additions, changes, or enhancements implemented according to department policies and procedures.Assists with the mining of business data from the vendor application using the applicable report writing tools and evaluates or assists departments in evaluation report outcomes as requested.Assists other IST staff in troubleshooting remote devices, including printers, servers, and workstations for local area networks (LANS) and wide area networks (WANS). Instructs users in the proper use of system application programs.Other DutiesParticipates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.Increases customer service knowledge, skill, and ability by participating in department and institution-wide specific programs.Maintains current state-of-the-art knowledge of clinical applications as it relates to the Institutions business and customer needs.Assists with training of new employees and key users.Accountability:
Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.Building Trust:
Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.Collaboration/Teamwork:
Cooperates with others to accomplish common goals; works with employees within and across their department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contribution of others.Building Strategic Relationships:
Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals.Managing Conflict:
Dealing with others in an antagonistic situation; using appropriate interpersonal skills and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand and develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when required.Supervisory or Managerial ResponsibilityNoneTravelMinimalCore ValuesBe available to work as scheduled and report to work on time.Be willing to accept supervision and work well with others.Be well groomed, appropriately for your role and wear ID Badge visibly.Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.Wears appropriate PPE as outlined by the infection control policies and procedures.Demonstrates compliance with all state, federal and all other regulatory agency requirements.Minimum QualificationsEducation: Bachelor degree in science, computer sciences or computer related field, or a Bachelor of Science degree in Medical Technology with computer experience is required.Work Experience: A minimum of 1 year of experience with Laboratory Applications Support and/or Information Systems required. EHR, HIS, LIS, Oncology systems, Practice Management or other Clinical Information System experience preferred.Special Training, Certification or Licensure: EPIC Beaker Module TrainingSalary Range:
$68,000 - $75,000BenefitsAt National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.Comprehensive Medical Coverage:
Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.Paid Time Off:
Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.Dental & Vision Plans:
Coverage effective the first of the month after hire.Retirement Savings:
403(b) plan with employer contributions after two years.Wellness Incentives:
Earn up to $200 annually for preventive health activities.Tuition Reimbursement:
Up to $5,250 annually for full-time and part-time employees.Child Care Assistance:
Childcare Flex Spending Account (FSA) with annual employer contribution.Loan Forgiveness:
Public Service Loan Forgiveness (PSLF) eligible employer.Disability & Life Insurance:
Employer-paid plans and optional buy-up choices.Voluntary Benefits:
Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.Exclusive Discounts:
Savings on local services, insurance, and RTD bus passes.Application Deadline:
This position will be open for a minimum of three days and until a top applicant is identified.Upload your resume to join our Talent Community and let us know that you're interested in receiving future updates on new opportunities. Thank you for considering a career with National Jewish Health.National Jewish HealthHuman Resources1400 Jackson StDenver, CO 80206303.398.1035HR@NJHealth.orgNational Jewish Health is a non-profit, non-sectarian institution and is a longstanding cornerstone in the Denver healthcare community. National Jewish Health seeks to attract the best-qualified candidates who support the mission, vision and values of the Institution and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. We are a tobacco and fragrance free environment.
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Facility:
National Jewish Health - Main CampusDepartment:
Information Services & TechnologySchedule - Shift - Hours:
Full Time - Day Shift: Monday - FridayPosition SummaryProvides computer application support for the Laboratory Information Systems. Serves as a primary support resource for Laboratory Information Systems and users of various laboratory software applications, with an emphasis on creating efficiencies, providing minimal interruptions and on-time delivery. Provides ongoing coordination of analysis, acquisition, installation, training, and support of laboratory application software programs. Facilitates problem solving and communication within the IST teams, with healthcare user groups, Laboratory staff, and the vendors. Ensures quality and regulatory compliance of all computer operations.Provides support of assigned Information Systems projects and systems, including the design, implementation, testing, problem diagnosis and ongoing support for the Laboratory Information Systems, the Information Systems department, and its customers. Provides on-call support for application software problems and downtime events during off-shifts, weekends, and holidays. Utilizes ticketing system as appropriate to document user issues, progress, and outcomes or resolutions.Works as directed with professional and technical staff to implement projects and change activities with minimal business interruption and on-time delivery.Assists department manager as directed by analyzing and developing plans for installations and/or replacements of existing computer software, equipment, and peripherals.Performs product verification/validation and documents outcomes of any software/hardware additions, changes, or enhancements implemented according to department policies and procedures.Assists with the mining of business data from the vendor application using the applicable report writing tools and evaluates or assists departments in evaluation report outcomes as requested.Assists other IST staff in troubleshooting remote devices, including printers, servers, and workstations for local area networks (LANS) and wide area networks (WANS). Instructs users in the proper use of system application programs.Other DutiesParticipates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.Increases customer service knowledge, skill, and ability by participating in department and institution-wide specific programs.Maintains current state-of-the-art knowledge of clinical applications as it relates to the Institutions business and customer needs.Assists with training of new employees and key users.Accountability:
Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.Building Trust:
Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.Collaboration/Teamwork:
Cooperates with others to accomplish common goals; works with employees within and across their department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contribution of others.Building Strategic Relationships:
Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals.Managing Conflict:
Dealing with others in an antagonistic situation; using appropriate interpersonal skills and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand and develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when required.Supervisory or Managerial ResponsibilityNoneTravelMinimalCore ValuesBe available to work as scheduled and report to work on time.Be willing to accept supervision and work well with others.Be well groomed, appropriately for your role and wear ID Badge visibly.Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.Wears appropriate PPE as outlined by the infection control policies and procedures.Demonstrates compliance with all state, federal and all other regulatory agency requirements.Minimum QualificationsEducation: Bachelor degree in science, computer sciences or computer related field, or a Bachelor of Science degree in Medical Technology with computer experience is required.Work Experience: A minimum of 1 year of experience with Laboratory Applications Support and/or Information Systems required. EHR, HIS, LIS, Oncology systems, Practice Management or other Clinical Information System experience preferred.Special Training, Certification or Licensure: EPIC Beaker Module TrainingSalary Range:
$68,000 - $75,000BenefitsAt National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.Comprehensive Medical Coverage:
Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.Paid Time Off:
Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.Dental & Vision Plans:
Coverage effective the first of the month after hire.Retirement Savings:
403(b) plan with employer contributions after two years.Wellness Incentives:
Earn up to $200 annually for preventive health activities.Tuition Reimbursement:
Up to $5,250 annually for full-time and part-time employees.Child Care Assistance:
Childcare Flex Spending Account (FSA) with annual employer contribution.Loan Forgiveness:
Public Service Loan Forgiveness (PSLF) eligible employer.Disability & Life Insurance:
Employer-paid plans and optional buy-up choices.Voluntary Benefits:
Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.Exclusive Discounts:
Savings on local services, insurance, and RTD bus passes.Application Deadline:
This position will be open for a minimum of three days and until a top applicant is identified.Upload your resume to join our Talent Community and let us know that you're interested in receiving future updates on new opportunities. Thank you for considering a career with National Jewish Health.National Jewish HealthHuman Resources1400 Jackson StDenver, CO 80206303.398.1035HR@NJHealth.orgNational Jewish Health is a non-profit, non-sectarian institution and is a longstanding cornerstone in the Denver healthcare community. National Jewish Health seeks to attract the best-qualified candidates who support the mission, vision and values of the Institution and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. We are a tobacco and fragrance free environment.
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