Jack Doheny Company
Director of Inside Sales
Jack Doheny Company, Northville, Michigan, United States, 48167
We are seeking a dynamic and strategic Director of Inside Sales to serve as a pivotal business partner, driving efficiency and fostering collaboration within our sales and operations teams. The ideal candidate will be a forward-thinking leader with a passion for optimizing processes and maximizing sales performance in a fast-paced environment. Strong leadership skills, a customer-centric mindset, and a strategic approach to sales are essential for success in this role.
Responsibilities:
Leadership and Team Management:
Streamline Operations:
Lead the integration of Inside Sales and Rental Coordinators into a unified department to enhance efficiency, improve communication, and provide a seamless customer experience.
Unified Team Leadership:
Oversee a newly combined team of Inside Sales & Rental Coordinators, fostering collaboration and synergy to drive sales growth and optimize rental service management.
Team Development:
Lead, coach, and mentor a team of inside sales representatives to achieve sales targets and objectives.
Collaborative Culture:
Foster a culture of collaboration, accountability, and continuous improvement within the sales team.
Skill Enhancement:
Provide ongoing training and development to enhance the skills and capabilities of team members.
Sales Strategy and Planning:
Proactive Sales Initiatives:
Implement and oversee proactive lead generation strategies, including outbound calling campaigns, to drive new business opportunities and strengthen customer relationships.
Strategic Partnership:
Partner with Regional Sales Managers to execute strategic sales plans to drive revenue growth and increase market share.
Data Analysis:
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
Cross-Functional Collaboration:
Collaborate with cross-functional teams, including operations and marketing, to align sales strategies with business objectives.
Process Optimization and Efficiency:
Workflow Streamlining : Evaluate existing sales processes and identify opportunities to streamline workflows and improve efficiency.
Sales Automation:
Implement sales automation tools and technologies to enhance productivity and effectiveness.
Policy Development:
Develop and enforce sales policies, procedures, and best practices to ensure consistency and compliance.
Customer Relationship Management:
Relationship Building:
Build and maintain strong relationships with key customers and stakeholders.
Advisory Role:
Act as a trusted advisor to customers, understanding their needs and providing solutions to meet their goals.
Issue Resolution:
Resolve customer issues and concerns in a timely and professional manner, ensuring high levels of satisfaction and retention.
Performance Measurement and Reporting:
Performance Monitoring:
Monitor department performance against targets and KPIs, providing regular updates and insights to senior management.
Metrics Implementation:
Implement performance metrics and dashboards to track individual and team performance effectively.
Requirements:
Bachelor’s degree in business administration, Marketing, or related field
Proven experience in inside sales management, with a track record of driving results and exceeding targets.
Strong leadership skills, with the ability to inspire and motivate team members to achieve their full potential.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with internal and external stakeholders.
Strategic thinker with a data-driven approach to decision-making and problem-solving.
Proficiency in CRM software and sales automation tools.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Strong analytical and problem-solving skills, with a keen attention to detail.
This Director of Inside Sales position offers an exciting opportunity to play a key role in driving growth and innovation within our organization. If you are a collaborative leader with a passion for sales excellence and operational efficiency, we encourage you to apply.
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Responsibilities:
Leadership and Team Management:
Streamline Operations:
Lead the integration of Inside Sales and Rental Coordinators into a unified department to enhance efficiency, improve communication, and provide a seamless customer experience.
Unified Team Leadership:
Oversee a newly combined team of Inside Sales & Rental Coordinators, fostering collaboration and synergy to drive sales growth and optimize rental service management.
Team Development:
Lead, coach, and mentor a team of inside sales representatives to achieve sales targets and objectives.
Collaborative Culture:
Foster a culture of collaboration, accountability, and continuous improvement within the sales team.
Skill Enhancement:
Provide ongoing training and development to enhance the skills and capabilities of team members.
Sales Strategy and Planning:
Proactive Sales Initiatives:
Implement and oversee proactive lead generation strategies, including outbound calling campaigns, to drive new business opportunities and strengthen customer relationships.
Strategic Partnership:
Partner with Regional Sales Managers to execute strategic sales plans to drive revenue growth and increase market share.
Data Analysis:
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
Cross-Functional Collaboration:
Collaborate with cross-functional teams, including operations and marketing, to align sales strategies with business objectives.
Process Optimization and Efficiency:
Workflow Streamlining : Evaluate existing sales processes and identify opportunities to streamline workflows and improve efficiency.
Sales Automation:
Implement sales automation tools and technologies to enhance productivity and effectiveness.
Policy Development:
Develop and enforce sales policies, procedures, and best practices to ensure consistency and compliance.
Customer Relationship Management:
Relationship Building:
Build and maintain strong relationships with key customers and stakeholders.
Advisory Role:
Act as a trusted advisor to customers, understanding their needs and providing solutions to meet their goals.
Issue Resolution:
Resolve customer issues and concerns in a timely and professional manner, ensuring high levels of satisfaction and retention.
Performance Measurement and Reporting:
Performance Monitoring:
Monitor department performance against targets and KPIs, providing regular updates and insights to senior management.
Metrics Implementation:
Implement performance metrics and dashboards to track individual and team performance effectively.
Requirements:
Bachelor’s degree in business administration, Marketing, or related field
Proven experience in inside sales management, with a track record of driving results and exceeding targets.
Strong leadership skills, with the ability to inspire and motivate team members to achieve their full potential.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with internal and external stakeholders.
Strategic thinker with a data-driven approach to decision-making and problem-solving.
Proficiency in CRM software and sales automation tools.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Strong analytical and problem-solving skills, with a keen attention to detail.
This Director of Inside Sales position offers an exciting opportunity to play a key role in driving growth and innovation within our organization. If you are a collaborative leader with a passion for sales excellence and operational efficiency, we encourage you to apply.
#J-18808-Ljbffr