EXL Service
Vice President Total Rewards-Americas
EXL Service, New York, New York, us, 10261
Location:
NJ/NY - Hybrid-2-3 days a week in officeAbout EXL:
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning methodologies, we help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 57,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.Job Overview:EXL is seeking to hire the Vice President, Rewards Head Americas. The core element of the role is focused on partnering with the HR Leadership and other key stakeholders to develop and mature the compensation philosophy and strategy within the geography. The role is a senior leadership position impacting a headcount of approximately 2,700 employees in our total reward offering for the geography.The role will require expertise in external best practices and reward strategies combined with a track record of conceptualizing successful strategies, developing and leading action plans, and the ability to execute and operationalize in a scalable way to amplify business productivity and sustain a high-performing culture that attracts, motivates, and retains talent.Engage with Global Rewards on benchmarking salary and benefits data and participation in regular/industry/forum level surveys. Analyze and share reports/insights with Leadership/Top Management.Work closely with HR leaders and C&B on promotions, market corrections, geo mobility, and other compensation-related recommendations.Collaborate with the geography benefits team for designing and monitoring the competitiveness of EXL benefits offered in the geography compared to the market.Co-lead strategy and design to deliver quality benefit programs to remain competitive and cost-effective. Participate in negotiation of agreements with insurance carriers and financial institutions for administration of benefits programs.Assess the eligibility of benefits in relation to exempt vs. non-exempt employees and provide necessary guidance from a compliance perspective.Track and work on DEI, Pay Equity, and Gender Pay analysis with the Global Reward Team.Calibrate with Global Reward on annual processes such as merit increase, bonus, and equity grants. Evaluate the effectiveness of STI (Bonus, P4P, sales commission) and LTI (Equity) plans.Monitor, evaluate, and design hiring ranges with Recruitment, HRBP, and Business.Liaise with Compliance/Legal teams to ensure compliance with regulations and company policies in compensation decisions.Design, maintain, and evaluate the effectiveness of C&B policies relevant to geography.Ensure effective and timely communications to employees.Collaborate with the Global Rewards team to develop monthly/quarterly dashboards and analysis.Partner with Global Rewards and finance teams on budgeting and pricing of jobs.Manage the data processes required by internal and external sources, including resolving data errors and partnering with HR shared services as needed.Prepare reports and analysis of compensation data. Partner with HR Business Partners and Management to review findings and recommendations.Partner with other HR team members/leaders and functional areas to investigate and resolve escalated employee issues (compensation matters).Collaborate with HRIS/HRSS/DHRO to maintain systems related to compensation and benefits administration.Competencies, Skills and Values & Behavior:Knowledge of the industry, local legislation, and HR statutory compliances.Relationship management.Strategic and commercial thinking.Experience implementing cost-saving methods and improving operational efficiency.Ability to elicit cooperation from teams, management, and external stakeholders.Experience building and cultivating effective working relationships with multiple stakeholders (internal & external).Effective conflict management and negotiation skills.Prior knowledge of Oracle Fusion and Power BI is a must.Understanding of coding and languages like VBA, Python, etc. preferred.Proficient with MS Excel, PowerPoint, and Word.Prior experience in automation, implementation of tools, and digital transformation.Analytical skills with the ability to use data proactively to address opportunities.Understanding of tools like Tableau, Power BI, Qlik Sense, etc. is desired.Experience:15+ years’ experience in Compensation and Benefits with a minimum of 8 years in a leading function or Geography Head position.Strong analytical and data abilities.Execution excellence and results-driven orientation.Strong stakeholder relationships/other partnerships experience within a global setting.
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NJ/NY - Hybrid-2-3 days a week in officeAbout EXL:
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning methodologies, we help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 57,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.Job Overview:EXL is seeking to hire the Vice President, Rewards Head Americas. The core element of the role is focused on partnering with the HR Leadership and other key stakeholders to develop and mature the compensation philosophy and strategy within the geography. The role is a senior leadership position impacting a headcount of approximately 2,700 employees in our total reward offering for the geography.The role will require expertise in external best practices and reward strategies combined with a track record of conceptualizing successful strategies, developing and leading action plans, and the ability to execute and operationalize in a scalable way to amplify business productivity and sustain a high-performing culture that attracts, motivates, and retains talent.Engage with Global Rewards on benchmarking salary and benefits data and participation in regular/industry/forum level surveys. Analyze and share reports/insights with Leadership/Top Management.Work closely with HR leaders and C&B on promotions, market corrections, geo mobility, and other compensation-related recommendations.Collaborate with the geography benefits team for designing and monitoring the competitiveness of EXL benefits offered in the geography compared to the market.Co-lead strategy and design to deliver quality benefit programs to remain competitive and cost-effective. Participate in negotiation of agreements with insurance carriers and financial institutions for administration of benefits programs.Assess the eligibility of benefits in relation to exempt vs. non-exempt employees and provide necessary guidance from a compliance perspective.Track and work on DEI, Pay Equity, and Gender Pay analysis with the Global Reward Team.Calibrate with Global Reward on annual processes such as merit increase, bonus, and equity grants. Evaluate the effectiveness of STI (Bonus, P4P, sales commission) and LTI (Equity) plans.Monitor, evaluate, and design hiring ranges with Recruitment, HRBP, and Business.Liaise with Compliance/Legal teams to ensure compliance with regulations and company policies in compensation decisions.Design, maintain, and evaluate the effectiveness of C&B policies relevant to geography.Ensure effective and timely communications to employees.Collaborate with the Global Rewards team to develop monthly/quarterly dashboards and analysis.Partner with Global Rewards and finance teams on budgeting and pricing of jobs.Manage the data processes required by internal and external sources, including resolving data errors and partnering with HR shared services as needed.Prepare reports and analysis of compensation data. Partner with HR Business Partners and Management to review findings and recommendations.Partner with other HR team members/leaders and functional areas to investigate and resolve escalated employee issues (compensation matters).Collaborate with HRIS/HRSS/DHRO to maintain systems related to compensation and benefits administration.Competencies, Skills and Values & Behavior:Knowledge of the industry, local legislation, and HR statutory compliances.Relationship management.Strategic and commercial thinking.Experience implementing cost-saving methods and improving operational efficiency.Ability to elicit cooperation from teams, management, and external stakeholders.Experience building and cultivating effective working relationships with multiple stakeholders (internal & external).Effective conflict management and negotiation skills.Prior knowledge of Oracle Fusion and Power BI is a must.Understanding of coding and languages like VBA, Python, etc. preferred.Proficient with MS Excel, PowerPoint, and Word.Prior experience in automation, implementation of tools, and digital transformation.Analytical skills with the ability to use data proactively to address opportunities.Understanding of tools like Tableau, Power BI, Qlik Sense, etc. is desired.Experience:15+ years’ experience in Compensation and Benefits with a minimum of 8 years in a leading function or Geography Head position.Strong analytical and data abilities.Execution excellence and results-driven orientation.Strong stakeholder relationships/other partnerships experience within a global setting.
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