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I.E.O Company Limited

Jimmy Buffet’s Margaritaville...

I.E.O Company Limited, Oklahoma City, Oklahoma, United States,


Server:

Responsible for excellence in guest satisfaction; serves food and/or beverages to the guests according to established standards and keeps dining area clean at all times by performing the following duties:Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.Takes orders and delivers food and beverages in a timely manner.Ensures guests receive immediate, friendly, and personalized service to build their intent to return.Guides guests through menus, answers questions thoroughly and provides specific item suggestions and information about the establishment.Maintains positive guest satisfaction by exceeding service expectations.Handles guest complaints or directs them to a manager.Operates point-of-sale system with high level of efficiency and handles large amounts of currency.Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.Sets up and breaks down equipment and supplies.Maintains work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plateware/silverware/etc.Writes down all orders and inputs them into the point-of-sale system accurately.Scrapes, racks, and stacks glassware/plateware/silverware properly in dishwashing area.Acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates.Assists management in training new Staff Members within their department when applicable.Completes all opening, running, and closing duties as assigned.Delivers and/or carries (with or without trays) food and beverage items, for own and others’ tables, with a sense of urgency; knows all table numbers and floor plans.When necessary, will occasionally assist host person with greeting and seating guests.Adheres to responsible alcohol service established by company policy.Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.Adheres to all company policies and procedures as established in the Staff Member Handbook.Host:

Responsible for greeting customers, checking identification (if applicable), controlling the flow of traffic, and maintaining guest areas by performing the following duties:Handles initial and final contact with all guests; greets guests in a positive, professional, and welcoming manner and thanks them as they leave.Provides information and conversation while guests are waiting and being seated.Accommodates guests with special requests.Maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment.Quotes accurate wait times, distributes paging devices (if applicable), and maintains time-efficient list.Directs guests to proper holding/waiting area.Coordinates orderly movement of guests within the food service area with utilization of a table management system.Knows table numbers, seating floor plans, and server/busser assignments.Communicates effectively with all guests, co-workers, and management.Maintains organization of host stand and keeps supplies stocked.Answers telephone calls and related questions.Maintains cleanliness around front facade of the building and guest restrooms; keeps venue clean and free of litter at all times.Monitors and stocks restroom supplies.Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.Adheres to responsible alcohol service established by company policy.Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.Adheres to all company policies and procedures as established in the Staff Member Handbook.Busser:

Bussers are responsible for cleaning and setting tables, general table maintenance, and maintaining a clean, sanitary, and safe work environment for all staff members and guests by performing the following duties:Maintains cleanliness around front façade of the building, guest restrooms, floors, and surrounding work areas by keeping the area swept, mopped, and free from spills, trash, debris, etc.Gathers and clears all tableware soiled through use and delivers to dishwasher.Scrapes, racks, and stacks glassware/plateware/silverware in dishwashing area.Clears and sets tables according to established procedures and standards. Performs these tasks with speed and efficiency.Maintains adequate supply of ice to all service stations and ice bins.Changes empty bag in box sodas as needed.Moves tables and chairs to adjust floor plans for special functions, band performances, etc.Stocks all service stations with appropriate supplies, including glassware, silverware, paper products, etc.Pre-busses tables of all used glassware/plateware/silverware/etc. and maintains work areas, including organizing and cleaning service stations.Keeps all trash cans in service stations clean and empty; brings in empty cans after trash pickup.Knows all table numbers and floor plans in restaurant.Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.Adheres to all policies and procedures of company as established and outlined in Staff Member Handbook.Retail Associates:

Retail Associates are responsible for generating revenue by demonstrating product knowledge, suggestive selling, and conducting sales transactions with guests in a variety of indoor and open-air locations by performing the following duties:Greets guests with a smile in a professional, friendly, and courteous manner.Possesses full knowledge of all retail products and provides an interactive guest experience through the utilization of suggestive sales techniques and product demonstrations in a positive and outgoing manner.Exceeds guest expectations by engaging with each individually to provide a personalized shopping experience.Folds, wraps, and bags merchandise.Processes merchandise sales and returns by operating point-of-sale system and handling large amounts of currency including cash, credit card transactions, travelers’ checks, vouchers, and discounts with high efficiency and accuracy.Practices proper cash handling procedures by utilizing the point-of-sale system, properly organizing money, and counting change back to guests.Following appropriate checkout procedures including verifying starting cash bank and balancing out at the end of shift.Stocks, replenishes, and retrieves merchandise and supplies.Ensures all merchandise is ticketed and correctly priced and takes accurate markdowns.Achieves or exceeds sales goals provided by General Merchandise Manager/Merchandise Store Manager.Maintains sales floor appearance standards by cleaning floor surface and dusting counters and displays by using appropriate tools.Completes all opening, running, and closing duties as assigned.Assists in loss prevention by practicing proper security safeguards as outlined during training.Assists management in training new Staff Members within department when applicable.Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.Adheres to responsible alcohol service established by company policy.Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.Adheres to all company policies and procedures as established in the Staff Member Handbook.Position

Job location

BOSTON, MARate

Server $6.75 per hour + great tipsHost $18.00 per hourBusser $10.00 per hour + tipsRetail Associate $18.00 per hourHours

32-40 hours per weekStart Date

End Date

31 Aug 2025 – 7 Sep 2025Housing

$150.00 per week (Must Arrange Own) $100-150 estimateDeposit amount $200-300 When arrivalTransportation to work

Train or Bus. You may need to commute by bus or train from your housing to your job site. This could be upwards to 1 hour during peak times.

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