Volunteers of America Los Angeles
Monitor
Volunteers of America Los Angeles, Pomona, California, United States, 91768
About Us:
VOALA: Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at
www.voala.org .
PAY RATE:
$19.02 - $20.02 PER HOUR
BENEFITS:
VOALA offers competitive medical, dental, vision, and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor is the entry-level position that works to provide security of the program premises, and safety for program clients, visitors, and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
Shelter Security
SHELTER ENTRANCE MONITORING:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests, and other persons to guard against theft and maintain security of premises.
BAG & PERSON SCREENING:
Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the
safety and security
of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.
Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.
SHELTER SAFETY:
While patrolling, observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.
Know location of fire exits, be prepared to assist participants in case of any emergency.
Monitor clients and conduct room checks; maintain records of client compliance with program rules, report to clinical/case management staff, assist clinical/case management staff as required.
Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
ASSET PROTECTION:
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft, loss, or damage to the shelter’s assets. Report all suspicious events to direct supervisor.
Responsible to complete written reports and incident logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand, and practice the professionalism expected – Put clients’/participants’ needs first.
CLIENT/PARTICIPANT SUPPORT:
Answer telephones and take messages for clients and staff, monitor doors and greet visitors.
Maintain office housekeeping; verify all common areas, laundry areas, and restrooms are clean and disinfected & fully operational.
As required by the Program, assist shelter staff during the provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.
DRIVING TASKS (for licensed Monitors):
Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities.
Assists passengers in securing wheelchairs, car seats, and other mobility devices.
Ensures safety of passengers, operates vehicle in a safe manner at all times.
Maintains trip records as well as mileage and gasoline usage records.
Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and take vehicle for routine maintenance and repairs.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.
EDUCATION:
Within 30 days of hire, must successfully complete VOALA safety training.
PREFERRED QUALIFICATIONS:
High School Diploma or GED
Current California driver's license and clean driving record, demonstrated knowledge of CA driving laws.
Database familiarity.
Clean driving record to be insurable by VOALA insurance.
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
#J-18808-Ljbffr
VOALA: Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at
www.voala.org .
PAY RATE:
$19.02 - $20.02 PER HOUR
BENEFITS:
VOALA offers competitive medical, dental, vision, and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor is the entry-level position that works to provide security of the program premises, and safety for program clients, visitors, and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
Shelter Security
SHELTER ENTRANCE MONITORING:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests, and other persons to guard against theft and maintain security of premises.
BAG & PERSON SCREENING:
Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the
safety and security
of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.
Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.
SHELTER SAFETY:
While patrolling, observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.
Know location of fire exits, be prepared to assist participants in case of any emergency.
Monitor clients and conduct room checks; maintain records of client compliance with program rules, report to clinical/case management staff, assist clinical/case management staff as required.
Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
ASSET PROTECTION:
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft, loss, or damage to the shelter’s assets. Report all suspicious events to direct supervisor.
Responsible to complete written reports and incident logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand, and practice the professionalism expected – Put clients’/participants’ needs first.
CLIENT/PARTICIPANT SUPPORT:
Answer telephones and take messages for clients and staff, monitor doors and greet visitors.
Maintain office housekeeping; verify all common areas, laundry areas, and restrooms are clean and disinfected & fully operational.
As required by the Program, assist shelter staff during the provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.
DRIVING TASKS (for licensed Monitors):
Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities.
Assists passengers in securing wheelchairs, car seats, and other mobility devices.
Ensures safety of passengers, operates vehicle in a safe manner at all times.
Maintains trip records as well as mileage and gasoline usage records.
Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and take vehicle for routine maintenance and repairs.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.
EDUCATION:
Within 30 days of hire, must successfully complete VOALA safety training.
PREFERRED QUALIFICATIONS:
High School Diploma or GED
Current California driver's license and clean driving record, demonstrated knowledge of CA driving laws.
Database familiarity.
Clean driving record to be insurable by VOALA insurance.
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
#J-18808-Ljbffr