Willis Towers Watson
Senior Broker - Middle Market (Real Estate Hospitality & Leisure)
Willis Towers Watson, Los Angeles, California, United States, 90079
Description
The Senior Broker - Middle Market (Real Estate, Hospitality & Leisure) provides knowledge, leadership, insight and direction for broking activities to ensure that clients’ expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary, but the book of business will be focused on the real estate, hospitality & leisure industry. More experienced brokers may be responsible for training and supervising associate brokers. Responsible for ensuring that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
The Role• Orchestrate new business placement, renewals, and alterations of existing coverage• Develop, review, and deliver presentations to secure new, and build on existing, relationships• Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market• Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients• Provide coverage and program design advice and expertise to clients; perform needs and gap analysis to make recommendations regarding program improvements• Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients• Contribute to thought leadership and continuous process improvement of the broking function• Work closely with associates to stay on top of changes in the marketplace• Oversee design and preparation of draft proposals; negotiate and finalize carrier quotes, terms and conditions, and coverage confirmations to ensure contract certainty• Bind carrier quotes and review binders and coverage confirmations• Request, attend, and participate in regular client and underwriter meetings• Conduct program peer reviews• Provide coaching to brokers in training
Qualifications
The Requirements• 5-12 years industry experience (real estate, hospitality and leisure industry experience preferred but not required)• Insurance broker’s P&C license required• Strong group presentation skills (written and verbal); ability to drive complex/technical conversations• Relationship management: customer focus, collaboration, interpersonal skills, and conflict management; demonstrates shared ownership of resolution of conflicts• Negotiation skills: carrier and client negotiation skills; can secure concessions without damaging relationships• Business acumen: demonstrates knowledge of industries and clients, carriers, and/or markets• Project management: ability to effectively manage and oversee small projects• Receptive to feedback; critical thinking and problem-solving skills; high adaptability• Leadership skills: applies judgment in making decisions, directs and motivates others, takes lead in small groups, and promotes teamwork
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The Senior Broker - Middle Market (Real Estate, Hospitality & Leisure) provides knowledge, leadership, insight and direction for broking activities to ensure that clients’ expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary, but the book of business will be focused on the real estate, hospitality & leisure industry. More experienced brokers may be responsible for training and supervising associate brokers. Responsible for ensuring that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
The Role• Orchestrate new business placement, renewals, and alterations of existing coverage• Develop, review, and deliver presentations to secure new, and build on existing, relationships• Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market• Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients• Provide coverage and program design advice and expertise to clients; perform needs and gap analysis to make recommendations regarding program improvements• Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients• Contribute to thought leadership and continuous process improvement of the broking function• Work closely with associates to stay on top of changes in the marketplace• Oversee design and preparation of draft proposals; negotiate and finalize carrier quotes, terms and conditions, and coverage confirmations to ensure contract certainty• Bind carrier quotes and review binders and coverage confirmations• Request, attend, and participate in regular client and underwriter meetings• Conduct program peer reviews• Provide coaching to brokers in training
Qualifications
The Requirements• 5-12 years industry experience (real estate, hospitality and leisure industry experience preferred but not required)• Insurance broker’s P&C license required• Strong group presentation skills (written and verbal); ability to drive complex/technical conversations• Relationship management: customer focus, collaboration, interpersonal skills, and conflict management; demonstrates shared ownership of resolution of conflicts• Negotiation skills: carrier and client negotiation skills; can secure concessions without damaging relationships• Business acumen: demonstrates knowledge of industries and clients, carriers, and/or markets• Project management: ability to effectively manage and oversee small projects• Receptive to feedback; critical thinking and problem-solving skills; high adaptability• Leadership skills: applies judgment in making decisions, directs and motivates others, takes lead in small groups, and promotes teamwork
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