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Higginbotham Insurance Agency Inc

Sr. Account Manager, Employee Benefits

Higginbotham Insurance Agency Inc, Dallas, Texas, United States, 75215


Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate need for a

Sr. Account Manager, Employee Benefits

in our

Dallas, TX

office.

We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.

Other duties include:

Rate and quote new business and renewal policies

Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers

Prepare documents and materials for open enrollment meetings

Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues

Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws

Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems

Assist with establishing company wellness programs and initiatives.

Skills:

Exceptional interpersonal and customer service skills to build client and carrier relationships

Strong verbal and written communication skills

Ability to multi-task and handle competing demands and priorities

Independent self-starter with excellent time management skills to meet goals and deadlines

Strong attention to detail

Ability to clearly present information in one-on-one or group settings

Handle personal and medical information confidentially and in compliance with HIPAA laws

Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint

Working knowledge of Agency Management System required

Benefit technology/administration systems experience required

Required Experience:

Minimum 5 years' experience with employee benefits preferred

Must have current Life and Health license

Professional designations, such as CEBS, are desired, but not required

Perks & Benefits:

Generous employee benefits package which includes a robust wellness program

Employee ownership opportunities (ESOP)

Growth and development – advancement within the company

Excellent work/life balance

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