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American Airlines Center

IT Systems Engineer (Network)

American Airlines Center, Dallas, Texas, United States, 75215


The Systems Engineer is responsible for designing and supporting operational computer networks in support of the arena's requirements and goals.

ESSENTIAL FUNCTIONS :

Designs, implements, manages, and secures an IP network based on Windows platform.

Implements all routers, switches (VLAN's on layer 3 switches), firewalls, VPN, Exchange, web servers, and database servers.

Manages and maintains all routers, switches, firewalls, VPN, web servers, and database servers.

Manages and sets standards for data backups and system disaster recovery.

Researches and evaluates new solutions and products such as Windows OS, SQL, PBX, VMWare, SAN systems, and others.

Implements, manages, and supports network upgrades.

Serves as support and backup during events – remote and on-site.

Maintains, creates, and updates accurate department documentation.

Serves as "Event IT Manager on Duty" for assigned events.

Assists with Help Desk requests and troubleshooting.

Backs up the POS Manager for support during events; knowledge of POS systems.

Installs, administers, and troubleshoots the organization's security solutions for the infrastructure.

Supports the PBX and VoIP systems.

Other projects assigned.

EDUCATION/QUALIFICATIONS :

Bachelor's degree in computer science or equivalent combination of education and experience.

Minimum of 5 years of data networking experience with Windows servers, server hardware, Network Attached Storage, Cisco switches (layer 2 and 3), Office 365, and Active Directory administration, other firewalls and VPN.

Cyber Security experience is a plus.

Must have strong communication and customer interaction skills.

Excellent verbal and written communication skills.

The qualified individual personifies our core values of

INTEGRITY, TEAMWORK, PASSION

, and

EXCELLENCE

at all times.

PHYSICAL DEMANDS/WORK ENVIRONMENT :

While performing the duties of this job, the employee is regularly required to walk and climb stairs.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Ability to perform physical duties of employment including, but not limited to lifting 50 lbs. while twisting and turning, working at heights, and frequent climbing of stairs and ladders.

Ability to respond on an immediate basis during normal business hours, after hours, and on weekends via mobile phone is required. Company phone allowance is provided on a bi-weekly basis as compensation for this job requirement; the employee must purchase a mobile phone and service plan of their own choosing with responsibility for the repair and/or replacement of the phone.

Employees with this phone access requirement are not restricted in their movement, location, and activities during off hours when they are not at work.

Ability to work a flexible schedule in support of a 24/7 facility including evenings, weekends, and holidays.

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