MBK Senior Living
Director of Sales
MBK Senior Living, Cedar City, Utah, United States,
Director of SalesAt MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
We are hiring a Director of Sales for our beautiful community, The Charleston at Cedar Hills in Cedar Hills, UT!
Pay:
$25 - 28/hr + CommissionSchedule:
Monday - Friday
Job Summary:The Director of Sales embodies Yoi Shigoto, “the good work,” by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact.
Essential Job Duties (85%):
Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving the number of qualified inquiries, tours, professional referrals.
Responds to new inquiries from multiple channels and enters all completed sales activities and detailed notes within the CRM in real-time.
Utilizes specific MBK follow-up plans to achieve desired communication levels with new inquiries.
Completes thorough and detailed database management within the CRM in real-time.
Be the primary point of contact for the prospect/family or referral agency until the move-in process begins.
Assists with training the community team in first impressions, inquiry calls, and effective tours.
Works closely with the Executive Director to ensure that all community team members understand that sales is everyone’s responsibility.
Conducts daily community walk through to ensure the community is ready for all guests.
Ensures that the grounds, common areas and models are “show-ready” at all times.
Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners.
Maintains the MBK expectation of professional referral development (outreach) efforts weekly.
Creates, updates and manages quarterly Sales and Marketing Plan in collaboration with the Executive Director.
Develops understanding of annual operating budgets, revenue generation and value pricing.
Maintains current knowledge of the local market trends and competitors.
Assists with training concierge team on initial greeting and positive first impressions.
Stays current on all prospect follow-up.
Determines personalized strategy for each prospect interaction.
Receives community fee and community fee receipt, and delivers to ED/BOM timely.
Attends, coordinates, and sponsors community networking functions.
Determines and plans appropriate activities to achieve sales and implement marketing plan.
Interviews, trains, manages/supervises, evaluates, and resolves problems with Sales Assistant (if applicable).
Non-Essential Job Duties (15%):
Performs other job duties or special projects as assigned/requested.
Understands and ensures compliance with all federal, state and local laws and regulations.
Displays tact, professionalism and friendliness when dealing with residents, team members, and visitors.
Displays empathy, concern and professionalism while interacting with all prospects and their families.
Minimum Job Requirements:
College degree or relevant experience required.
Sales and Marketing experience is preferred.
Background clearances (as required by government regulations) are mandatory.
Must complete a health screening and provide negative TB test results.
Must hold a valid state issued driver’s license and valid insurance.
Must have solid pc skills and be familiar with Microsoft Office Suite software programs.
Excellent written and verbal communication skills are required.
Preferred Job Requirements:
Bachelor’s degree coursework in communications, public relations, marketing or a related field is highly desirable.
Successful track record in sales/marketing experience.
Ability to work weekends, evenings and flexible hours.
Physical Demands:
Must be mobile and able to move intermittently throughout the work day.
Ability to lift/carry up to 40 pounds.
Able to assist in the moving of residents when necessary or in emergency situations.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.
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We are hiring a Director of Sales for our beautiful community, The Charleston at Cedar Hills in Cedar Hills, UT!
Pay:
$25 - 28/hr + CommissionSchedule:
Monday - Friday
Job Summary:The Director of Sales embodies Yoi Shigoto, “the good work,” by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact.
Essential Job Duties (85%):
Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving the number of qualified inquiries, tours, professional referrals.
Responds to new inquiries from multiple channels and enters all completed sales activities and detailed notes within the CRM in real-time.
Utilizes specific MBK follow-up plans to achieve desired communication levels with new inquiries.
Completes thorough and detailed database management within the CRM in real-time.
Be the primary point of contact for the prospect/family or referral agency until the move-in process begins.
Assists with training the community team in first impressions, inquiry calls, and effective tours.
Works closely with the Executive Director to ensure that all community team members understand that sales is everyone’s responsibility.
Conducts daily community walk through to ensure the community is ready for all guests.
Ensures that the grounds, common areas and models are “show-ready” at all times.
Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners.
Maintains the MBK expectation of professional referral development (outreach) efforts weekly.
Creates, updates and manages quarterly Sales and Marketing Plan in collaboration with the Executive Director.
Develops understanding of annual operating budgets, revenue generation and value pricing.
Maintains current knowledge of the local market trends and competitors.
Assists with training concierge team on initial greeting and positive first impressions.
Stays current on all prospect follow-up.
Determines personalized strategy for each prospect interaction.
Receives community fee and community fee receipt, and delivers to ED/BOM timely.
Attends, coordinates, and sponsors community networking functions.
Determines and plans appropriate activities to achieve sales and implement marketing plan.
Interviews, trains, manages/supervises, evaluates, and resolves problems with Sales Assistant (if applicable).
Non-Essential Job Duties (15%):
Performs other job duties or special projects as assigned/requested.
Understands and ensures compliance with all federal, state and local laws and regulations.
Displays tact, professionalism and friendliness when dealing with residents, team members, and visitors.
Displays empathy, concern and professionalism while interacting with all prospects and their families.
Minimum Job Requirements:
College degree or relevant experience required.
Sales and Marketing experience is preferred.
Background clearances (as required by government regulations) are mandatory.
Must complete a health screening and provide negative TB test results.
Must hold a valid state issued driver’s license and valid insurance.
Must have solid pc skills and be familiar with Microsoft Office Suite software programs.
Excellent written and verbal communication skills are required.
Preferred Job Requirements:
Bachelor’s degree coursework in communications, public relations, marketing or a related field is highly desirable.
Successful track record in sales/marketing experience.
Ability to work weekends, evenings and flexible hours.
Physical Demands:
Must be mobile and able to move intermittently throughout the work day.
Ability to lift/carry up to 40 pounds.
Able to assist in the moving of residents when necessary or in emergency situations.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.
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