Yoh
Software Implementation Support
Yoh, Irving, Texas, United States, 75084
Software Support Specialist6 month contract to hireIrving, TX (Hybrid)
ResponsibilitiesImplementation of systems:Provide ongoing technical support, adoption guidance for systemsWhen required, assist customers to adopt the technologies. This may require one-on-one assistance or campaign/event planning and execution.Troubleshoot and resolve issues reported by end-usersGenerate/escalate support cases to product development teams
RequirementsBachelor's degree in MIS, Computer Science, IT or Project Management or related fieldsMinimum of 2 years work experience leading software implementations, performing small-project management and/or developing and conducting end-user trainingExperience with end-user customer support and system administrationExcellent oral and written communication skills to interact effectively with field users, product teams and management groupAbility to work and communicate independently; and demonstrated ability to use good judgementExperience with Microsoft Office and collaboration toolsExperience working with development teams and using support ticketing system(s)Experience selling technology solutions to management and end-users is a plus
Estimated Min Rate : $30.00Estimated Max Rate : $35.00
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
ResponsibilitiesImplementation of systems:Provide ongoing technical support, adoption guidance for systemsWhen required, assist customers to adopt the technologies. This may require one-on-one assistance or campaign/event planning and execution.Troubleshoot and resolve issues reported by end-usersGenerate/escalate support cases to product development teams
RequirementsBachelor's degree in MIS, Computer Science, IT or Project Management or related fieldsMinimum of 2 years work experience leading software implementations, performing small-project management and/or developing and conducting end-user trainingExperience with end-user customer support and system administrationExcellent oral and written communication skills to interact effectively with field users, product teams and management groupAbility to work and communicate independently; and demonstrated ability to use good judgementExperience with Microsoft Office and collaboration toolsExperience working with development teams and using support ticketing system(s)Experience selling technology solutions to management and end-users is a plus
Estimated Min Rate : $30.00Estimated Max Rate : $35.00
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.