Ohio Department of Commerce
Administrative Professional 2 - Highway Management Department
Ohio Department of Commerce, Marietta, Ohio, United States, 45750
Administrative Professional 2/Highway Management (PN 20052865)
What you Will Do:
You will perform call center duties.You will research and respond to inquiries & complaints.You will furnish information & explain programs to the public.Benefits to you:
Enjoy an excellent work/life balanceReceive paid time off with vacation, sick and personal leave.Receive 11 paid holidays per year.Receive regular pay increases; 1st increase after 4 months.Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.Experience growth opportunities within orgainzation.Participate in employee tuition reimbursement programs.Receive a pension plan with 14% employer contribution.For a list of all the State of Ohio benefits, please visit the Total Rewards website!
Official Position Description
In assigned office, relieves superior of routine administrative duties (e.g., researches & analyzes materials, information & programs; provides technical information & advice to administrators to aid in decision making; creates & runs queries; creates forms & spreadsheets); provides assistance & information to internal & external customers (e.g., general public, consultants, state employees, government officials) in response to requests & inquiries received. Serves as liaison between administrator & subordinates; transmits decisions & directives & represents administrator at meetings & conferences. Uses personal computer & related software (e.g., Microsoft Office) to manage business functions of assigned office (e.g., prepares reports, publications, memos, presentations &/or other correspondence for dissemination outside work unit; performs inventory spot checks; tracks progress on office activities/goals; monitors budgets; purchases supplies & equipment; processes invoices for payment; keeps fiscal & other records (e.g., purchasing contracts). Researches & responds to inquiries & complaints; furnishes information & explains programs to the public.
Performs other clerical duties (e.g., prepares reports, publications, presentations &/or other correspondence for dissemination out to work unit; answers phone & screens calls; greets & directs visitors; prepares materials of mailing; schedules meetings & conference rooms; takes & distributes meeting minutes, sorts & routes mail; maintains files).
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical CoverageFree Dental, Vision and Basic Life Insurance premiums after completion of eligibility periodPaid time off, including vacation, personal, sick leave and 11 paid holidays per yearChildbirth, Adoption, and Foster Care leaveEducation and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field.
-Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.
-Or 6 mos. exp. as Administrative Professional 1, 16871.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills:
Administrative Support/Services
What you Will Do:
You will perform call center duties.You will research and respond to inquiries & complaints.You will furnish information & explain programs to the public.Benefits to you:
Enjoy an excellent work/life balanceReceive paid time off with vacation, sick and personal leave.Receive 11 paid holidays per year.Receive regular pay increases; 1st increase after 4 months.Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.Experience growth opportunities within orgainzation.Participate in employee tuition reimbursement programs.Receive a pension plan with 14% employer contribution.For a list of all the State of Ohio benefits, please visit the Total Rewards website!
Official Position Description
In assigned office, relieves superior of routine administrative duties (e.g., researches & analyzes materials, information & programs; provides technical information & advice to administrators to aid in decision making; creates & runs queries; creates forms & spreadsheets); provides assistance & information to internal & external customers (e.g., general public, consultants, state employees, government officials) in response to requests & inquiries received. Serves as liaison between administrator & subordinates; transmits decisions & directives & represents administrator at meetings & conferences. Uses personal computer & related software (e.g., Microsoft Office) to manage business functions of assigned office (e.g., prepares reports, publications, memos, presentations &/or other correspondence for dissemination outside work unit; performs inventory spot checks; tracks progress on office activities/goals; monitors budgets; purchases supplies & equipment; processes invoices for payment; keeps fiscal & other records (e.g., purchasing contracts). Researches & responds to inquiries & complaints; furnishes information & explains programs to the public.
Performs other clerical duties (e.g., prepares reports, publications, presentations &/or other correspondence for dissemination out to work unit; answers phone & screens calls; greets & directs visitors; prepares materials of mailing; schedules meetings & conference rooms; takes & distributes meeting minutes, sorts & routes mail; maintains files).
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical CoverageFree Dental, Vision and Basic Life Insurance premiums after completion of eligibility periodPaid time off, including vacation, personal, sick leave and 11 paid holidays per yearChildbirth, Adoption, and Foster Care leaveEducation and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field.
-Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.
-Or 6 mos. exp. as Administrative Professional 1, 16871.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills:
Administrative Support/Services