Regional Transportation District
Assistant Manager, Transportation Operating Division
Regional Transportation District, Denver, Colorado, United States, 80285
At Regional Transportation District (RTD), We make lives better through connections! When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community. RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits (RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.) Description Of Work: This position is responsible for assisting with the direction of the operating division's activities including managing attendance, policy compliance and discipline. Duties & Responsibilities: ESSENTIAL: Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance review, and holds employees accountable for performance of their responsibiliti Assists in implementing work plans, projects, schedules, budgets and work force utilization. Works with Legal, Human Resources and Labor Relations regarding employee relations issues, policies and procedures and ensure adherence to the current Collective Bargaining Agreement (CBA). Participates in grievance procedures for Transportation Division related issues. Reviews and recommends disciplinary actions which may involve coaching, corrective action or termination of represented employees. Investigates accidents, incidents, assaults and customer complaints. This includes special attention to public ADA and civil rights matters. Assists in managing the substance abuse program within the Transportation Division. Investigates non-compliance testing situations and directs appropriate disciplinary action. Coordinates with contracted services to maximize team efforts, improve consistency and assure professional quality of services to all external and internal customers.
OTHER: All job-related duties as assigned. Qualifications: Associates Degree or two years of college level course work. A minimum of two years of supervisory experience in a transportation-related field is required. Experience in passenger transportation is preferred, as is experience working in a union or collective bargaining agreement (CBA) environment. Proficiency in the application of a seniority system, sick leave policy, workers compensation, Federal Motor Carrier Safety Regulations, ADA, FMLA and other related policies. Proficient with Microsoft Office Suite. Ability to communicate effectively, orally and in writing. Ability to use sound judgment. Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
OR An equivalent combination of education, experience, knowledge, skills, abilities.
CORE COMPETENCIES: SUPERVISOR
SAFETY: Promotes safety as agencys number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.
COMMUNICATION (C): uses coaching skills, good listener, clear and concise communicator, empathetic, respectful of others
TRAINING & DEVELOPING: provides hands on training and instruction, encourages educational development
WORKLOAD MANAGEMENT (C): timely completion of assignments and projects, willingly undertakes special assignments, manages time to address tasks during normal working hours.
PERFORMANCE MANAGEMENT: provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans a ead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees.
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.
DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner.
JOB SPECIFIC COMPETENCIES
COACHING: supplies articulate instructions and/or recommendations to ensure requirements are clearly understood; provides constructive feedback, positive reinforcement and recognition; addresses performance shortfalls constructively
INFORMATION SEEKING: gathers information and differentiates critical from
OTHER: All job-related duties as assigned. Qualifications: Associates Degree or two years of college level course work. A minimum of two years of supervisory experience in a transportation-related field is required. Experience in passenger transportation is preferred, as is experience working in a union or collective bargaining agreement (CBA) environment. Proficiency in the application of a seniority system, sick leave policy, workers compensation, Federal Motor Carrier Safety Regulations, ADA, FMLA and other related policies. Proficient with Microsoft Office Suite. Ability to communicate effectively, orally and in writing. Ability to use sound judgment. Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
OR An equivalent combination of education, experience, knowledge, skills, abilities.
CORE COMPETENCIES: SUPERVISOR
SAFETY: Promotes safety as agencys number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.
COMMUNICATION (C): uses coaching skills, good listener, clear and concise communicator, empathetic, respectful of others
TRAINING & DEVELOPING: provides hands on training and instruction, encourages educational development
WORKLOAD MANAGEMENT (C): timely completion of assignments and projects, willingly undertakes special assignments, manages time to address tasks during normal working hours.
PERFORMANCE MANAGEMENT: provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans a ead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees.
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.
DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner.
JOB SPECIFIC COMPETENCIES
COACHING: supplies articulate instructions and/or recommendations to ensure requirements are clearly understood; provides constructive feedback, positive reinforcement and recognition; addresses performance shortfalls constructively
INFORMATION SEEKING: gathers information and differentiates critical from