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RWJBarnabas Health

Assistant

RWJBarnabas Health, Somerville, New Jersey, us, 08876


AssistantReq #:

0000173680

Category:

Clerical / Administrative Support

Status:

Part-Time

Shift:

Day

Facility:

RWJ Somerset

Department:

Family Practice

Location:

RWJUH Somerset,110 Rehill Ave, Somerville, NJ 08876

Job Overview:Front desk position of Family Practice Office. Assists with answering high volume phone calls, schedules & reschedules patient appointments. Collects co-payments and insurance ID cards as well as patient ID's. Assists patients in the check in process as well as helping them get what they need.Qualifications:Preferred:High School DiplomaKnowledge of medical terminologyBilingual in SpanishScheduling Requirements:Day ShiftRequires flexibility in shiftsOffice hours are:

Monday, Wednesday, Friday- 8am to 5:30pmTuesday and Thursday- 8am to 8:30pmSaturday- 8:30am to 12:30pm

Part-Time- 36 hours per pay periodEssential Functions:Schedules and confirms patient care appointments across all clinical areas and specialtiesDemonstrates good judgment in scheduling visit types that best meet the needs/availability of the patient while also supporting system objectives, policies, and proceduresVerifies insurance eligibility and gathers all other detailed information required for registration and patient chartingCollects co-paymentsAccurately documents patient information, questions or notes in the Electronic Medical Record (EMR) systemDemonstrates exceptional customer service and appropriate telephone etiquette at all timesPromptly handle patient complaints, issues or problems and escalate to Supervisor or department as appropriateMaintains confidentiality and legal/ethical guidelines for safeguarding patient and proprietary system informationOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health!RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.RWJBarnabas Health is an Equal Opportunity Employer