NCR Voyix
Executive Director, Employee and Labor Relations
NCR Voyix, Atlanta, Georgia, United States, 30383
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Lead a global team to develop and execute the strategic and tactical components of NCR’s global employee & labor relations strategy to help operational leaders foster a positive employee relations environment where employees prefer a direct relationship with managers
Provide guidance to leaders regarding labor relations issues, effectively respond to union organizing activity, participate in all phases of union contract negotiations to include preparation, bargaining and contingency planning, and advise operational manager in maintaining an effective working relationship with unions while maintaining a high-performance culture in areas where our employees are represented in the United States and Canada
Provide guidance to leaders regarding labor relations issues, effectively respond to works councils, participate in all phases of negotiations to include preparation, bargaining and contingency planning, and advise operational manager in maintaining an effective working relationship with works councils located outside of US and Canada
Advise and coach managers in building effective employee engagement practices, issue resolution, and proactive intervention in locations at risk of union activity
Develop and delivery labor relations training for leaders and HR partners
Utilize union organizing campaign materials and protocols to effectively respond to union organizing activity
Assist in all phases of union contract negotiations to include preparation, bargaining, contingency planning
Advise managers on issues related to union contract administration, contract interpretation and grievance/arbitration matters
Maintain a centralized grievance management and tracking system
Ongoing research and monitoring of general union trends, NLRB developments and rulings with potential impact to NCR and key information regarding union with which NCR has relationships
Research and respond to sophisticated and complex labor relations and employment law issues in a time sensitive manner
Position required to act as change agent in the organization, sponsoring change initiatives in support of organizational evolution
Assesses and monitors the effectiveness of all development and training initiatives against predefined metrics
Conduct timely, objective, and detailed internal investigations. Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents
Proactively identify, develop, and implement tools, resources, and solutions that help craft a positive employee experience
Promote knowledge, understanding, and compliance regarding company policy through coaching, presentations, and training
Initiate a proactive, strategic approach to employee relations by identifying and analyzing ER data/metrics for themes, trends, and root cause identification. Share findings with key partners in order to develop and deliver a coordinated plan that links to organization and people strategies, helping to advance the results and priorities of the company
BASIC QUALIFICATIONS:
Bachelor's degree - a major in business, human resources, labor or related field
10-15 years of related experience
Experience with supporting unionized workforces and collective bargaining duties
Experience in global works councils negotiations and relationships
Experience in positive employee relations / preventative labor relations efforts
Ability to influence business leaders and key stakeholders
Ability to build strong working relationships with remote based managers and corporate based partners
Ability to comfortably relate and communicate with front line employees, as well as managers at a variety of levels
Strong project management skills
Strong Microsoft Office applications, SharePoint, MS Teams and Internet research skills
Generalist HR knowledge; PHR, SPHR or SHRM-CP preferred
Ability to travel up to 50%-75% of the time or as needed
Experience in Employee Relations, including grievance, disciplinary, dismissal etc.
Excellent facilitation, public speaking, interpersonal, and communication skills required
PREFERRED QUALIFICATIONS:
Experience in union organizing campaigns
Experience with contract negotiations and administration of collective bargaining agreements
Master’s Degree preferred
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Lead a global team to develop and execute the strategic and tactical components of NCR’s global employee & labor relations strategy to help operational leaders foster a positive employee relations environment where employees prefer a direct relationship with managers
Provide guidance to leaders regarding labor relations issues, effectively respond to union organizing activity, participate in all phases of union contract negotiations to include preparation, bargaining and contingency planning, and advise operational manager in maintaining an effective working relationship with unions while maintaining a high-performance culture in areas where our employees are represented in the United States and Canada
Provide guidance to leaders regarding labor relations issues, effectively respond to works councils, participate in all phases of negotiations to include preparation, bargaining and contingency planning, and advise operational manager in maintaining an effective working relationship with works councils located outside of US and Canada
Advise and coach managers in building effective employee engagement practices, issue resolution, and proactive intervention in locations at risk of union activity
Develop and delivery labor relations training for leaders and HR partners
Utilize union organizing campaign materials and protocols to effectively respond to union organizing activity
Assist in all phases of union contract negotiations to include preparation, bargaining, contingency planning
Advise managers on issues related to union contract administration, contract interpretation and grievance/arbitration matters
Maintain a centralized grievance management and tracking system
Ongoing research and monitoring of general union trends, NLRB developments and rulings with potential impact to NCR and key information regarding union with which NCR has relationships
Research and respond to sophisticated and complex labor relations and employment law issues in a time sensitive manner
Position required to act as change agent in the organization, sponsoring change initiatives in support of organizational evolution
Assesses and monitors the effectiveness of all development and training initiatives against predefined metrics
Conduct timely, objective, and detailed internal investigations. Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents
Proactively identify, develop, and implement tools, resources, and solutions that help craft a positive employee experience
Promote knowledge, understanding, and compliance regarding company policy through coaching, presentations, and training
Initiate a proactive, strategic approach to employee relations by identifying and analyzing ER data/metrics for themes, trends, and root cause identification. Share findings with key partners in order to develop and deliver a coordinated plan that links to organization and people strategies, helping to advance the results and priorities of the company
BASIC QUALIFICATIONS:
Bachelor's degree - a major in business, human resources, labor or related field
10-15 years of related experience
Experience with supporting unionized workforces and collective bargaining duties
Experience in global works councils negotiations and relationships
Experience in positive employee relations / preventative labor relations efforts
Ability to influence business leaders and key stakeholders
Ability to build strong working relationships with remote based managers and corporate based partners
Ability to comfortably relate and communicate with front line employees, as well as managers at a variety of levels
Strong project management skills
Strong Microsoft Office applications, SharePoint, MS Teams and Internet research skills
Generalist HR knowledge; PHR, SPHR or SHRM-CP preferred
Ability to travel up to 50%-75% of the time or as needed
Experience in Employee Relations, including grievance, disciplinary, dismissal etc.
Excellent facilitation, public speaking, interpersonal, and communication skills required
PREFERRED QUALIFICATIONS:
Experience in union organizing campaigns
Experience with contract negotiations and administration of collective bargaining agreements
Master’s Degree preferred
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.