Children’s Home Society of Florida
Organizational Development and Engagement Manager
Children’s Home Society of Florida, Orlando, Florida, us, 32885
Children's Home Society of Florida
Since opening our doors in 1902, CHS became a part of Florida's history.
*We are only considering applicants who have current state residence in Florida*
CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times.Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.
Join our team to continue to do good and create history serving Florida's children and families!
The
Organizational Development and Engagement Manager
supports the organizational development, talent engagement and retention programs to ensure that CHS meets its strategic talent goals and operational objectives. With a focus on planning, design, development and execution of programs, tools and solutions, the incumbent provides support in talent management, team member engagement, leadership development, and organizational development to enhance CHS's overall effectiveness, culture and capability.Overall, the
Organizational Development and Engagement Manager
contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, child welfare management, community school and early childhood solutions for children and families.
WHY JOIN CHS? Uplifting mission-driven work
culture Make an impact in your community and become a part of Florida's
history ! Growth and professional development opportunities Great benefits package , including generous paid time off and holidays Primary Job Functions
1.
Act as an ambassador and support the development of a comprehensive Organizational Development and Talent Engagement (ODE) program that enhances the overall effectiveness, culture, and performance of the organization.
Professional Development & Learning (40%)
Facilitate the design and delivery of the New Employee Orientation and Experience for team members, including the development of support tools to help drive team member engagement. Partner in the design, development and delivery of team member professional development and skill enhancement programs to drive professional growth and enhance team member skills and competencies. Assist with the evaluation of learning solutions by continuously monitoring and soliciting feedback on all programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption. Align training and facilitation efforts to the standards and framework defined for all learning and training materials. Maintain and update materials (job aids, standard operating procedures (SOPs), course outlines, presentation materials, handouts, communications, participant guides, leader guides, etc.) to provide a seamless experience for learners. Create communications on behalf of team to inform and engage, initiate and follow up on survey completions, and sustain engagement and utilization of best practices and tools associated with each program or initiative. Support the Sr. Director with the design and development of scalable solutions that align to our cuture and strategy, assisting in defining scope and requirements, as well as in developing and maintaining project plans. Organizational Development (30%)
Support Sr. Director with needs assessment and delivering customized programs to increase leadership effectiveness. Facilitate leadership classroom and remote learning sessions to develop leadership skills and competencies. Support organizational design and effectiveness, culture and talent capabilities through the delivery of various OD interventions (teambuilding, performance management, mentoring, engagement surveys and action planning, etc.). Support the development and implementation of internal communication plans, including assessment material, summary reports, action planning toolkits, etc. Assist the Sr. Director in developing measures to define progress and success; establish ongoing reporting requirements and key performance indicators; maintain regular Talent reports Conduct assessments, surveys, and data analysis to identify areas for improvement and development Prepare reports, summaries and other materials for meetings and other project reviews. Culture and Diversity (30%)
Oversees the development and execution of equity, diversity, inclusion and belonging initiatives, aligning efforts with mission and values. Supports the management of CHS Connect and Team Member Resource Groups to create a supportive and inclusive work environment, boost team member engagement and motivation. 2.
Contribute to a positive, engaging work environment.
Recruit, supervise and support team members and foster their professional development, including the transfer of knowledge obtained through training. Establish annual team goals and objectives; track and report results. Coach, support and evaluate team member performance, taking corrective action if needed. Deliver timely communication through regular management and team meetings. Comply and confirm compliance with CHS code of conduct, policies, practices and other legal obligations. Implement policies and practices designed to prevent, recognize and respond to work-related stress. Participate in succession planning to build the bench strength necessary for future talent needs. Develop a strong knowledge base and stay current on job-related issues and trends. Participate actively in departmental meetings, training and education, as well as the quality process. Pick up projects on the fly; perform other duties as assigned from time to time. Demonstrate the CHS Common Bond values in the performance of all job duties. Job Qualifications
Education, Licenses & Certifications:
Bachelor's degree in Business (with an emphasis on Human Resources), Education, HR/OD, Instructional Systems, or related field from an accredited university, required. Master's degree, strongly preferred. Certification in Human Resources or Learning (SHRM-CP, PHR, CLP, etc.) strongly preferred. Experience:
Three years of experience in HR/OD, learning or development, preferably in nonprofit or social services, required. Equivalent combination of education and experience may be considered. Experience in curriculum development, delivery and measurement. Experience in supervising direct reports, preferred Work experience in managing projects and programs Competencies
Knowledge of:
Human Resources | Organizational Development | Leadership & Professional Development | Culture and Equity Diversity Inclusion & Belonging | Project Management | Human Services | Child Welfare | Social Services Administration Skills and Proficiency in:
Planning, organization and time management, oral and written communication Interpersonal relationship building, collaboration, teamwork and facilitation Computer systems and MS Office, including Word, Excel, Outlook, Adobe, Relias and course authoring tools Ability to:
Perform at a high level of autonomy, with general supervision. Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments. Handle stressful, sensitive situations; preserve confidentiality and professional boundaries. Meet critical deadlines, while maintaining attention to detail, accuracy and quality. Solve practical problems and document results using sound judgment. Commit to providing high customer satisfaction with positive service delivery results. Demonstrate the behaviors of our CHS Common Bond Values. Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change. Supervise others, with coaching skills that result in accomplishing goals through direct reports.
Together, good can be done.
Since opening our doors in 1902, CHS became a part of Florida's history.
*We are only considering applicants who have current state residence in Florida*
CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times.Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.
Join our team to continue to do good and create history serving Florida's children and families!
The
Organizational Development and Engagement Manager
supports the organizational development, talent engagement and retention programs to ensure that CHS meets its strategic talent goals and operational objectives. With a focus on planning, design, development and execution of programs, tools and solutions, the incumbent provides support in talent management, team member engagement, leadership development, and organizational development to enhance CHS's overall effectiveness, culture and capability.Overall, the
Organizational Development and Engagement Manager
contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, child welfare management, community school and early childhood solutions for children and families.
WHY JOIN CHS? Uplifting mission-driven work
culture Make an impact in your community and become a part of Florida's
history ! Growth and professional development opportunities Great benefits package , including generous paid time off and holidays Primary Job Functions
1.
Act as an ambassador and support the development of a comprehensive Organizational Development and Talent Engagement (ODE) program that enhances the overall effectiveness, culture, and performance of the organization.
Professional Development & Learning (40%)
Facilitate the design and delivery of the New Employee Orientation and Experience for team members, including the development of support tools to help drive team member engagement. Partner in the design, development and delivery of team member professional development and skill enhancement programs to drive professional growth and enhance team member skills and competencies. Assist with the evaluation of learning solutions by continuously monitoring and soliciting feedback on all programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption. Align training and facilitation efforts to the standards and framework defined for all learning and training materials. Maintain and update materials (job aids, standard operating procedures (SOPs), course outlines, presentation materials, handouts, communications, participant guides, leader guides, etc.) to provide a seamless experience for learners. Create communications on behalf of team to inform and engage, initiate and follow up on survey completions, and sustain engagement and utilization of best practices and tools associated with each program or initiative. Support the Sr. Director with the design and development of scalable solutions that align to our cuture and strategy, assisting in defining scope and requirements, as well as in developing and maintaining project plans. Organizational Development (30%)
Support Sr. Director with needs assessment and delivering customized programs to increase leadership effectiveness. Facilitate leadership classroom and remote learning sessions to develop leadership skills and competencies. Support organizational design and effectiveness, culture and talent capabilities through the delivery of various OD interventions (teambuilding, performance management, mentoring, engagement surveys and action planning, etc.). Support the development and implementation of internal communication plans, including assessment material, summary reports, action planning toolkits, etc. Assist the Sr. Director in developing measures to define progress and success; establish ongoing reporting requirements and key performance indicators; maintain regular Talent reports Conduct assessments, surveys, and data analysis to identify areas for improvement and development Prepare reports, summaries and other materials for meetings and other project reviews. Culture and Diversity (30%)
Oversees the development and execution of equity, diversity, inclusion and belonging initiatives, aligning efforts with mission and values. Supports the management of CHS Connect and Team Member Resource Groups to create a supportive and inclusive work environment, boost team member engagement and motivation. 2.
Contribute to a positive, engaging work environment.
Recruit, supervise and support team members and foster their professional development, including the transfer of knowledge obtained through training. Establish annual team goals and objectives; track and report results. Coach, support and evaluate team member performance, taking corrective action if needed. Deliver timely communication through regular management and team meetings. Comply and confirm compliance with CHS code of conduct, policies, practices and other legal obligations. Implement policies and practices designed to prevent, recognize and respond to work-related stress. Participate in succession planning to build the bench strength necessary for future talent needs. Develop a strong knowledge base and stay current on job-related issues and trends. Participate actively in departmental meetings, training and education, as well as the quality process. Pick up projects on the fly; perform other duties as assigned from time to time. Demonstrate the CHS Common Bond values in the performance of all job duties. Job Qualifications
Education, Licenses & Certifications:
Bachelor's degree in Business (with an emphasis on Human Resources), Education, HR/OD, Instructional Systems, or related field from an accredited university, required. Master's degree, strongly preferred. Certification in Human Resources or Learning (SHRM-CP, PHR, CLP, etc.) strongly preferred. Experience:
Three years of experience in HR/OD, learning or development, preferably in nonprofit or social services, required. Equivalent combination of education and experience may be considered. Experience in curriculum development, delivery and measurement. Experience in supervising direct reports, preferred Work experience in managing projects and programs Competencies
Knowledge of:
Human Resources | Organizational Development | Leadership & Professional Development | Culture and Equity Diversity Inclusion & Belonging | Project Management | Human Services | Child Welfare | Social Services Administration Skills and Proficiency in:
Planning, organization and time management, oral and written communication Interpersonal relationship building, collaboration, teamwork and facilitation Computer systems and MS Office, including Word, Excel, Outlook, Adobe, Relias and course authoring tools Ability to:
Perform at a high level of autonomy, with general supervision. Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments. Handle stressful, sensitive situations; preserve confidentiality and professional boundaries. Meet critical deadlines, while maintaining attention to detail, accuracy and quality. Solve practical problems and document results using sound judgment. Commit to providing high customer satisfaction with positive service delivery results. Demonstrate the behaviors of our CHS Common Bond Values. Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change. Supervise others, with coaching skills that result in accomplishing goals through direct reports.
Together, good can be done.