Freshworks
Senior Manager, Corporate FP&A
Freshworks, San Mateo, California, United States, 94409
Company Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in
San Mateo, California,
Freshworks has a global team operating from
13 global locations
to serve more than 65,000 companiesfrom startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks' cloud-based software suite includes
Freshdesk
(omni-channel customer support),
Freshsales
(sales automation),
Freshmarketer
(marketing automation),
Freshservice
(IT service desk),
Freshchat ( AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
We are seeking a Senior Manager, Corporate FP&A to contribute meaningfully to planning, analysis, reporting, and strategy to support our rapidly growing organization. In this role, you will partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This is a great opportunity for someone interested in a high-impact FP&A role with a company that offers opportunities for growth and development.
Roles and Responsibilities:Manage and coordinate the development of annual and recurring forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives. This includes owning the global long-term P&L, corporate planning calendar, and clearly communicating timelines, deliverables, and expectations with all planning stakeholders.Identify gaps in existing planning and forecasting processes, develop solutions to address gaps, and seek greater integration and standardization across planning teamsPartner with key stakeholders across the organization, including Finance and Accounting, Investor Relations, and Corporate Development, to provide narrative insights on current and expected future performanceShape, structure, and maintain the company's master customer data with IT and in collaboration with Finance, Accounting, Sales Operations, and other functionsBe a subject matter expert on customer data: build and scale models giving structure to data, assess historical trends, and design drivers to more accurately forecast customer metrics and support business decisionsSupport in the production of monthly, quarterly, and annual financial results and deliverables to the Executive team, the Board of Directors, and investorsLead the implementation and use of forecasting tools and help to achieve parity across systemsProvide analytical, financial modeling, and decision-making support for ad-hoc and special projectsPlease note this is a hybrid role with onsite expectations of 3x/ week (Tue - Thur) from our San Mateo, CA headquarters.
Qualifications
At least 8 years of experience in FP&A, ideally within a SaaS companyAt least 5 years of experience in a Corporate FP&A functionStrong knowledge of Finance and Accounting processes, data structures, and systems in a public company environmentExperience with master data managementDirect experience using financial systems, ideally with NetSuite and Anaplan or AdaptiveExcellent communication and presentation skills and attention to detailStrong drive for data integrity, building processes, and reaching solutions from scratchGrowth mindset with demonstrated ability to learn quickly
Additional Information
This role is based in the San Francisco Bay Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$188,000 - $271,000 Base Salary + Variable Compensation
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in
San Mateo, California,
Freshworks has a global team operating from
13 global locations
to serve more than 65,000 companiesfrom startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks' cloud-based software suite includes
Freshdesk
(omni-channel customer support),
Freshsales
(sales automation),
Freshmarketer
(marketing automation),
Freshservice
(IT service desk),
Freshchat ( AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
We are seeking a Senior Manager, Corporate FP&A to contribute meaningfully to planning, analysis, reporting, and strategy to support our rapidly growing organization. In this role, you will partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This is a great opportunity for someone interested in a high-impact FP&A role with a company that offers opportunities for growth and development.
Roles and Responsibilities:Manage and coordinate the development of annual and recurring forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives. This includes owning the global long-term P&L, corporate planning calendar, and clearly communicating timelines, deliverables, and expectations with all planning stakeholders.Identify gaps in existing planning and forecasting processes, develop solutions to address gaps, and seek greater integration and standardization across planning teamsPartner with key stakeholders across the organization, including Finance and Accounting, Investor Relations, and Corporate Development, to provide narrative insights on current and expected future performanceShape, structure, and maintain the company's master customer data with IT and in collaboration with Finance, Accounting, Sales Operations, and other functionsBe a subject matter expert on customer data: build and scale models giving structure to data, assess historical trends, and design drivers to more accurately forecast customer metrics and support business decisionsSupport in the production of monthly, quarterly, and annual financial results and deliverables to the Executive team, the Board of Directors, and investorsLead the implementation and use of forecasting tools and help to achieve parity across systemsProvide analytical, financial modeling, and decision-making support for ad-hoc and special projectsPlease note this is a hybrid role with onsite expectations of 3x/ week (Tue - Thur) from our San Mateo, CA headquarters.
Qualifications
At least 8 years of experience in FP&A, ideally within a SaaS companyAt least 5 years of experience in a Corporate FP&A functionStrong knowledge of Finance and Accounting processes, data structures, and systems in a public company environmentExperience with master data managementDirect experience using financial systems, ideally with NetSuite and Anaplan or AdaptiveExcellent communication and presentation skills and attention to detailStrong drive for data integrity, building processes, and reaching solutions from scratchGrowth mindset with demonstrated ability to learn quickly
Additional Information
This role is based in the San Francisco Bay Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$188,000 - $271,000 Base Salary + Variable Compensation
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.