Four Seasons Hotels Limited
Host/ess
Four Seasons Hotels Limited, Palo Alto, California, United States, 94306
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region's tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.
Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Opportunity:
Four Seasons is currently looking for a Host/ess at Quattro Restaurant & Bar.
Essential function of the job:Always offer a warm and engaging welcome to Quattro Restaurant & Bar.Seat guests promptly at a table pre-set for the number in the party and according to guest preference.Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.Perform other duties as requested by the managementKnowledge and Skills:
Must be flexible with schedule - Able to work weekdays, weekends, holidays, and eveningsFollow grooming guidelines, always presented in professional mannerPrevious experience in a fast pace luxury environment preferredRequires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouchingMust provide work authorization document - proof of eligibility to work in the United States of AmericaWhat to Expect:
Competitive Salary & Wage$23.11/hourBe part of a cohesive team with opportunities to build a successful career with global potentialMedical, dental, and vision insuranceHoliday, vacation, and sick pay401k participation with a company matching programComplimentary stays at Four Seasons worldwide (subject to availability)Free employee meals prepared by the culinary teamComplimentary dry cleaning of employee uniformsFree employee parking
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region's tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.
Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Opportunity:
Four Seasons is currently looking for a Host/ess at Quattro Restaurant & Bar.
Essential function of the job:Always offer a warm and engaging welcome to Quattro Restaurant & Bar.Seat guests promptly at a table pre-set for the number in the party and according to guest preference.Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.Perform other duties as requested by the managementKnowledge and Skills:
Must be flexible with schedule - Able to work weekdays, weekends, holidays, and eveningsFollow grooming guidelines, always presented in professional mannerPrevious experience in a fast pace luxury environment preferredRequires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouchingMust provide work authorization document - proof of eligibility to work in the United States of AmericaWhat to Expect:
Competitive Salary & Wage$23.11/hourBe part of a cohesive team with opportunities to build a successful career with global potentialMedical, dental, and vision insuranceHoliday, vacation, and sick pay401k participation with a company matching programComplimentary stays at Four Seasons worldwide (subject to availability)Free employee meals prepared by the culinary teamComplimentary dry cleaning of employee uniformsFree employee parking
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf