Technical Program Manager, Amazon Security

Description We are open to hiring candidates to work out of one of the following locations: Arlington, VA, USA | Herndon, VA, USA The Amazon Security Enterprise Protection team builds tools and services for the monitoring and response to malicious activity on the Amazon internal network. We collect, process, and analyze data from all parts of Amazon's worldwide infrastructure to identify and reduce risks to Amazon. We are looking for a Technical Program Manager (TPM) who is adept at managing all aspects of a security engineering project, balancing the constraints of engineering with the needs of the customers. The TPM should be able to stretch the boundaries of what is possible with today's technology while managing the expectations of the customers. A successful TPM for this group is someone who can determine the immediate needs of customers and can translate those into concrete requirements for the engineering team, ensuring that the system is built to be usable in the short-term and robust enough to be expanded in the long-term. In addition to caring for development projects, this TPM also ensures that the engineering team has the appropriate access to data resources by proactively reaching out to the respective teams in Amazon who own the data. This team centers around the need to build tools quickly that solve problems (both small and large) for the customers. The customers may be under time constraints or facing a problem they may not have seen before. As a TPM in Enterprise Protection, it will be up to you to appropriately translate both the need and the urgency to the engineering team. The TPM should be proficient in balancing the current and future workload of the engineering team with the expectations of time to delivery of the project to the customers. Ideally, this TPM should have technical capabilities that help them understand the complexity of software development projects they should be familiar with coding concepts and the process of moving code through the development process to production. Additionally, this TPM should be able to assist in debugging by examining software logs or running SQL queries to examine sample data and ensure data integrity. A successful TPM in this role is able to balance the available engineering and development resources with the asks from customers and management. Communication of the state of projects and resources should be easily and readily accessible to peers and managers. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Inclusive Team Culture In Amazon Security, its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. Basic Qualifications - Bachelor's degree in engineering, computer science or equivalent - 3+ years of technical product or program management experience - 2+ years of software development experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 3+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - Master's degree in engineering, computer science or equivalent - Experience with feature delivery and trade-offs of a product - Experience with end to end product delivery - Experience overseeing roadmap strategy and definition, and translating solutions into detailed user stories and managing backlogs - 3+ years of demonstrated executive communication and negotiation skills to prioritize projects and get commitments from internal stakeholders, including TPMs, SDEs, SDMs, program managers, and leaders at multiple levels across operations, legal, and engineering business areas Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.