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AAMCO Transmissions and Total Car Care

Automotive Service Manager

AAMCO Transmissions and Total Car Care, Winterville, North Carolina, United States, 28950


We are looking for an entry level customer service manager to join our team!A Customer Service Manager takes on many different roles as they support the day-to-day operations including: generating sales, communicating with customers, building client relationships and supporting the technical team.Position Responsibilities:Perform a high volume of warm calls to potential customers (needs to have a comfort with phone presence and willing to develop with internal training)Engage and consult incoming customers, both in-person and over the phone, to successfully generate and support salesMeet, greet and recommend services to customersSupport technician workflow and communicate status of the customers vehicles’ repairsSupport parts and inventory acquisitionDeliver a high level of customer service and quality control over all aspect of the center's business, operations, and work productWhat We Offer:

Competitive compensation packages and incentive programsHealth InsuranceBonus PackageOngoing training and field supportDaytime work hoursGrowth opportunityJob Requirements:

Proof of sales experienceCan do attitude and desire to be part of a growing team.Strong commitment to customer service and relationship buildingAbility to communicate and use interpersonal skills at a sustained high levelCapable of multi-tasking and executing in a fast-paced environmentCoachable, honest and goal-oriented team player