Senior Solutions Architect - Remote

BigCommerce’s

mission is to help merchants sell more at every stage of growth, from small startups to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been

recognized numerous times

for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.BigCommerce, named a "Best Place to Work" in Austin 2024, is looking for a driven Senior Solutions Architect to join our BizApps team to ensure that core business systems are supported, maintained, and continuously improving. The Senior Solutions Architect is responsible for providing strategic solution approach, architecture design, recommendations, arbitration, standards & governance to ensure solution integrity, compliance & security for projects and initiatives across BigCommerce in support of our Business Units. As a critical member of the BizApps team, you will be reporting to the Director of Business Applications.The Senior Solutions Architect is responsible for the identification and selection of appropriate services based on requirements and constraints; they have deep subject matter expertise and can evaluate new and existing technologies that fit in current infrastructure architecture.What you’ll do:Take a creative, critical-thinking approach to CRM solution design, looking beyond out-of-the-box recommendations to design well thought out CRM and other application solutions that balance business needs and end-user experience.Work directly with a diverse group of teammates and stakeholders to collaboratively uncover requirements, translate them into solutions, and drive development and release.Provide thought leadership for CRM best practices and design patterns, and proactively find opportunities for improvement across the platform.Challenge your assumptions and dream of solutions to problems others haven’t fully solved for.Stay ahead of Salesforce and other ecosystem technologies and how their features map to our use cases; promote a culture of knowledge-sharing and a passion for CRM problem solving.Author clear, actionable technical specifications for your projects, including data models and process flow diagrams.What you have:Bachelor’s degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience.A minimum of 5 years of experience creating the technical architecture for complex implementations and executing data migrations.5+ years with Digital Platforms, Hybrid Cloud Architectures, Solution architecture, middleware platforms, Big Data, SaaS, PaaS.Managing team(s) resources that include Developers, Quality Assurance, and Business Administrators.5+ years of leadership experience in large-scale technology architecture definition, and integration of new technologies and solutions.1+ years of leading architecture teams in developing architecture road maps, reference architectures, and evangelizing adoption of architecture principles in the design and delivery of technology solutions.Experience in implementing DevOps, Information security, and Open-source tools.Experience delivering digital platforms or services that involve complex data, transactions, or integrations.Nice to Have:Salesforce.com Certified Architect.Certified ScrumMaster.Experience with Zuora.Experience with Marketo or other marketing platforms.Experience with Salesforce Community and Knowledge.Experience with large Salesforce Orgs with 750+ users.Understanding of code promotion, version control, continuous integration, and ALM processes.This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.Diversity, Equity & Inclusion at BigCommerceOur employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives, and abilities of every employee makes a difference for our company, our customers, and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow, and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.Learn more about the BigCommerce team, culture, and benefits at

https://careers.bigcommerce.com

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