Wyetech, LLC
System Administrator 1
Wyetech, LLC, Baltimore, Maryland, United States,
At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.SA Position expected to support remaining small group of developers as the customer org contracts significantly. Position expected to continue to be funded through October 2025. Future of the position after October 2025 is in question, although will likely be needed as long as customer org remains.Work role is split supporting Windows & Linux builds on custom hardware, supporting/creating VMs, creating & maintaining accesses, etc. One-stop-shop for IT needs for the group.Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilities
Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningRequired Qualifications
TS/SCI with agency appropriate polyFive (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity, and a Bachelor’s degree in a technical discipline from an accredited college or university is required.Five (5) years of additional SA experience in software and firmware design, development, and test may be substituted for a Bachelor’s Degree.The Benefits Package
Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.Additional benefits include:
Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.Full-time employees have the option to participate in a variety of voluntary benefit plans including:
A Choice of Medical Plan Options, some with Health Savings Account (HSA)Vision and DentalLife and AD&D BenefitsShort and Long-Term DisabilityHospital Indemnity, Accident, and Critical Illness InsurancesOptional Identity Theft and Legal Protection ServicesCompany Environment & Perks
Employee Referral Bonus Eligibility up to $10,000Mobility Among Wyetech-supported ContractsVarious contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUSVarious team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.Employees receive two complementary branded clothing orders annually.$30.96 - $86.53 an hour
Pay Range: $30.96 - $86.53 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact David Schroeder, Jr. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
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Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningRequired Qualifications
TS/SCI with agency appropriate polyFive (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity, and a Bachelor’s degree in a technical discipline from an accredited college or university is required.Five (5) years of additional SA experience in software and firmware design, development, and test may be substituted for a Bachelor’s Degree.The Benefits Package
Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.Additional benefits include:
Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.Full-time employees have the option to participate in a variety of voluntary benefit plans including:
A Choice of Medical Plan Options, some with Health Savings Account (HSA)Vision and DentalLife and AD&D BenefitsShort and Long-Term DisabilityHospital Indemnity, Accident, and Critical Illness InsurancesOptional Identity Theft and Legal Protection ServicesCompany Environment & Perks
Employee Referral Bonus Eligibility up to $10,000Mobility Among Wyetech-supported ContractsVarious contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUSVarious team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.Employees receive two complementary branded clothing orders annually.$30.96 - $86.53 an hour
Pay Range: $30.96 - $86.53 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact David Schroeder, Jr. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
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