Deposit Operations Specialist

Mountain Commerce Bank is an Equal Opportunity Employer.The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, great experience, and positive, professional energy. Every Team Member is an important part of our foundation, and we understand that those people create success for our company, our shareholders, and our clients. To attain that success, MCB seeks to provide

Responsive Relationship Banking

– banking that provides clients with the familiarity, flexibility, and energetic hometown customer service you expect from a community bank, backed by the latest technology and wide offering of financial products and services that you find in a big bank. Our best resource for growing our market and meeting our high expectations for service is our people. People create the relationships that build trust, understanding, and excellence.General Function

:Provide support for the Deposit Operations team in all matters related to deposit-based activity within the Bank, including cash items, teller cash, Safe Deposit Box Settlement, Proof Suspense, CD and IRA Settlement, ACH Settlement, etc. Assist Team Members with deposit operations functions.Essential Functions:Deposit OperationsMonitor deposit operations activity and notify management of discrepancies, unusual activity, problems, exceptions, and other noteworthy issues.Generate and provide necessary reports for accounts and deposit operations as required.Monitor, process, and set up funds transfer for overdraft protection and returns; resolve issues and document appropriately. Close continuous overdraft accounts as required.Balance, review, and report on general ledger accounts as required.Review stop payments and holds; document and assist with completion details as necessary.Review account reports and provide appropriate set-up and notices for overdrafts, loans, CDs, IRAs, auto transfers, etc. Document system accurately.Review file maintenance and new and closed accounts for proper authority and documentation; produce exception report for all Bank activity.Process and monitor Automated Clearing House (ACH) transactions, return cash letters, savings bonds, CD interest checks, etc. Document system and provide necessary documents to customers and other departments.Assist in the processing of wires, government reclamations, adjustments, signature cards, customer information profiles, etc. as required.Process and research Automated Clearing House (ACH) transactions, non-posted items, disputes, issues, and problems. Balance ACH general ledger accounts.Complete branch file maintenance requests, researching information, documenting systems, notifying appropriate persons, and assisting management with problem resolution.AdministrationAssist Senior Operations Officer in the monitoring and balancing of the flow of deposit-based activity through general ledger accounts including, cash items, teller cash, Safe Deposit Box Settlement, Proof Suspense, CD and IRA Settlement, ACH Settlement, etc.Assist in the preparation of reports for deposit accounts and savings excess, activity and file maintenance on dormant/escheatable accounts, daily balancing, etc. Assist in the generation of reports for and assist with issues raised in committee and board meetings, audits, examinations, and other compliance and progress situations.Assist in the review of filing of signature cards, filing and dual control of signature cards for dormant and escheatable accounts, customer information profiles, etc.ComplianceDiligently protect confidential information, and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately.Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc. Follow these at all times.Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty in issues.Address and report suspected violations of policy, procedure, Bank Secrecy Act, Anti-Money Laundering Act, and other laws and guidelines, as outlined in the Code of Conduct. Reported information will be kept confidential.Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate.OtherAbility to work scheduled and other needed hours at the designated location(s).All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external.Assist other managers or Team Members as needed.Management or Bank policy may revise, delete, or add responsibility as necessary.ActivityAbility to operate office equipment, telephones, and computers.Ability to communicate fluently in English, in person, in writing, and on the computer.Ability to hear, speak, and understand verbal communication.Ability to read, write, count, and perform basic math functions.Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment).Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc.Ability to lift up to 10 pounds, grasp, reach, and pull.Ability to think, remember, learn new information, and apply cognitive data to job functions.Ability to assess and concentrate on mental and physical job tasks to see them to completion.Qualification Requirements

:2-4 years experience in banking.Good organizational skills.Excellent interpersonal, organizational, written, and verbal communication skills.Computer proficiency in MS Windows, Word, Excel, e-mail.Preferred Qualifications

:Extensive experience in all areas of deposit operations banking.Knowledge of banking regulations.

#J-18808-Ljbffr