Patient Services Manager

Southern Cross Hospital – Hamilton, North Island3 days ago, from Southern Cross HospitalsWe are seeking an experienced Patient Services Manager to join the Senior Leadership Team at Southern Cross Hamilton Hospital. In this pivotal role, you will oversee the Ward, Day Stay and Pre-admission departments, ensuring seamless and efficient service delivery.As Patient Services Manager, you will lead and support our dedicated team of amazing health professionals to provide high-quality, patient-centred care. You will be instrumental in fostering strong partnerships with medical specialists while maintaining a financially sustainable service that delivers outstanding patient outcomes.A key member of the Senior Leadership Team, the Patient Services Manager will work closely with the General Manager to drive the hospital's strategic goals, inspire enthusiasm, and remain agile in responding to market challenges.Southern Cross Hamilton Hospital is a state-of-the-art private surgical facility located in central Hamilton. We proudly serve the Waikato region, offering a comprehensive range of surgical specialties. Following extensive upgrades, our hospital now features seven fully equipped operating theatres, 60 inpatient beds, and a modern Day Surgery Unit. Our specialties include orthopaedics, gynaecology, ophthalmology, neurosurgery, spine, ENT, and general surgery.Minimum Requirements:

A minimum of 5 years of proven leadership experience in operational management within a hospital environmentA Registered Nurse in New Zealand with a current practicing certificateA tertiary qualification in nursing, management, or a related disciplineExperience managing budgetsExperience in team management and conflict resolutionPassionate about safety and excellent standards of patient careCommitted to continuous quality improvementBenefits:

Competitive remuneration packageSubsidised health insuranceChristmas and New Year breaksNursing Council of New Zealand approved PDRPDiscounts on products and services from a range of our partnersOpportunity to be part of our Employee Rainbow NetworkKo wai matou | Our OrganisationSouthern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand. Our people are at the core of everything we do and the care we provide. We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals.Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry. Our strong ‘for purpose’ organisational ethos means we don’t merely think in financial quarters, we think in generations and the decades it takes to get there.As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people. We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at *******@schl.co.nz for a confidential conversation.Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.Click to view the position description of this role.

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