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Gannett Co., Inc.

Delivery Manager

Gannett Co., Inc., Springfield, Illinois, us, 62777


Posted Tuesday, July 16, 2024 at 4:00 AM | Expires Wednesday, January 1, 2025 at 4:59 AMCurrent Gannett Employees:

Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through OKTA.Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth-focused media and digital marketing solutions company. Our current portfolio of trusted media brands includes the USA TODAY NETWORK and Newsquest, a wholly-owned subsidiary operating in the United Kingdom.The State Journal Register newspaper has an opening for a Delivery Manager to lead the circulation department. The primary role of the Delivery Manager is to administer company policy and manage an independent contractor carrier workforce. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.ESSENTIAL JOB FUNCTIONS:Ensure the efficient distribution of products through specific assignments involving route restructuring, consolidation, splits, divisions, or other means, designed to maximize volumes while limiting expense exposure.Ensure goodwill between company and independent carrier force and ensure carrier compliance with contract terms.Responsible for recruiting for carrier route vacancies.Uphold independent contractor performance standards for customer service.Ensure that the TMC Verification Program is in place and quarterly audit goals for the assigned district are met or exceeded.Ensure subscriber satisfaction with delivery of all products.Investigate and respond to concerns of independent contractor carriers regarding compensation or billing issues.Ensure that a current contract with all required documentation is on file for all independent contractors in the assigned district.Promote circulation growth in assigned territory.Perform all other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES:Working knowledge of newspaper distribution process and retention programs.Ability to establish working relationships with all levels within the organization.Ability to meet deadlines in a fast-paced environment.Strong interpersonal, organizational, and communication skills.Ability to work with minimal supervision.Ability to work varied hours, including nights and weekends.Knowledge of customer service functions.Problem-solving abilities.Analytical skills.EDUCATION/EXPERIENCE:High school graduate or equivalent; some college preferred.Previous experience in a newspaper setting is preferred.Comparable education and experience will be considered.Proficiency in Microsoft Office Suite preferred.Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. We will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of any classification protected by applicable federal, state, and local laws.

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